MC805211 – Microsoft Teams: Message result suggestions when typing to search (archived)

Product:

Teams

Platform:

Mac, Web, Windows Desktop, World tenant

Status:

Rolling out

Change type:

New feature, User impact

Links:

398955

Details:

Summary:
Microsoft Teams will introduce message result suggestions during search queries, allowing users to easily find relevant messages. This feature is part of the Microsoft 365 Roadmap ID 398955 and will be rolled out in stages starting early July 2024. Users can narrow down search results to "messages" and see suggestions with details like sender name, profile picture, and message location. The rollout will be automatic and requires no action from users.

Details:
In Microsoft Teams, you will now see message result suggestions when formulating a query. You can also narrow down search results to "messages" to help you quickly find the Teams message content that is most relevant for you.

This message is associated with Microsoft 365 Roadmap ID 398955
[When this will happen:]
Targeted Release: We will begin rolling out early July 2024 and expect to complete by mid-July 2024.
General Availability (Worldwide): We will begin rolling out mid-July 2024 and expect to complete by late July 2024.

Change Category:
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Scope:
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Release Phase:
Standard Release

Created:
2024-06-26

updated:
2024-08-12

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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Pictures

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased search efficiency within Microsoft Teams
- Users will be able to find relevant messages faster, reducing the time spent on searching.
- Role Impacted: End Users, Team Leaders
- Potential for increased support requests during the rollout
- Users may require assistance in understanding the new search functionality or may encounter issues.
- Role Impacted: IT Support Staff, Helpdesk Administrators
- Need for monitoring and adjusting system performance
- The introduction of new features may affect system performance; IT operations will need to ensure that Teams remains responsive.
- Role Impacted: IT Operations Managers, System Administrators

- Direct Impact on IT Services
- Dependency on Microsoft 365 infrastructure
- The new feature relies on the existing Microsoft 365 services, which may be impacted by other ongoing changes or outages.
- Role Impacted: IT Service Managers, Cloud Administrators
- Integration with existing search functionalities
- The new message suggestions may conflict with or enhance existing search capabilities, requiring adjustments in documentation and training.
- Role Impacted: IT Trainers, Documentation Specialists
- Requirement for updates to internal communication tools
- Teams' new features may necessitate updates to internal guides or training materials to ensure users are informed.
- Role Impacted: Communication Managers, Training Coordinators

- Direct Impact on IT Users
- Enhanced user experience with improved search capabilities
- Users will benefit from a more intuitive search process, potentially increasing productivity.
- Role Impacted: All End Users, Project Managers
- Learning curve associated with new features
- Users may need time to adapt to the new search suggestions, which could temporarily disrupt workflows.
- Role Impacted: All End Users, Team Leaders
- Increased reliance on Teams for communication
- As users become more dependent on Teams for messaging, any issues with the platform could have a larger impact on overall communication.
- Role Impacted: All Employees, Department Heads

References:
- Microsoft 365 Roadmap: [Microsoft Teams: Message result suggestions when typing to search](https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=398955)

Opportunities**

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Potentional Risks**

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