MC803893 – (Updated) Microsoft Teams: New Show/Hide toggle setting for Discover Feed in General settings (archived)

Product:

Teams

Platform:

Mac, Windows Desktop, World tenant

Status:

Launched

Change type:

New feature, Updated message, User impact

Links:

399783

Details:

Summary:
A new toggle setting in Microsoft Teams for Desktop and Mac will allow users to show or hide the Discover Feed. This feature will start rolling out in early August 2024 and is expected to be globally available by late August 2024. No admin action is required for the rollout.

Details:
Updated June 27, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon to Microsoft Teams: A new setting to show or hide the Discover Feed in the list of teams. This message applies to Teams on Desktop and Mac.
This message is associated with Microsoft 365 Roadmap ID 399783.
[When this will happen:]
Targeted Release: We will begin rolling out early August 2024 (previously late July) and expect to complete by mid-August 2024 (early August).
General Availability (Worldwide): We will begin rolling out mid-August 2024 (previously early August) and expect to complete by late August 2024 (previously mid-August).

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2024-06-22

updated:
2024-09-24

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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Pictures

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summary for non-techies**

Microsoft Teams will introduce a feature in August 2024 allowing users to show or hide the Discover Feed on both Desktop and Mac, with no additional steps required from administrators.

Direct effects for Operations**

User Confusion
Users may be confused about the new toggle setting for the Discover Feed, leading to potential frustration and decreased productivity as they adjust to the change without prior notice.
   - roles: End Users, Support Staff
   - references: https://support.microsoft.com/office/first-things-to-know-about-teams-discover-feed-054aa1ca-20ec-4db5-8aa2-dbcd0d17a76b, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=399783

Increased Support Requests
The introduction of the toggle may lead to an increase in support requests from users who are unsure how to use the new feature or who experience issues with it.
   - roles: Support Staff, IT Helpdesk
   - references: https://support.microsoft.com/office/first-things-to-know-about-teams-discover-feed-054aa1ca-20ec-4db5-8aa2-dbcd0d17a76b, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=399783

Disruption in Workflow
Users who rely on the Discover Feed for accessing teams and resources may experience disruption in their workflow if they inadvertently hide the feed without understanding its importance.
   - roles: End Users, Team Leaders
   - references: https://support.microsoft.com/office/first-things-to-know-about-teams-discover-feed-054aa1ca-20ec-4db5-8aa2-dbcd0d17a76b, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=399783

Configutation Options**

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Opportunities**

User Experience Enhancement
The ability to show or hide the Discover Feed can significantly improve user experience by allowing users to customize their interface according to their preferences. Users who find the Discover Feed distracting can hide it, leading to a more streamlined workflow.
   - next-steps: Communicate the new feature to users through training sessions or internal communications, emphasizing how to access and utilize the toggle setting. Collect user feedback to assess the impact of this feature on their productivity.
   - roles: End Users, Team Leaders, Project Managers
   - references: https://support.microsoft.com/office/first-things-to-know-about-teams-discover-feed-054aa1ca-20ec-4db5-8aa2-dbcd0d17a76b, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=399783

Reduced Cognitive Load
By allowing users to hide the Discover Feed, the cognitive load on users can be reduced. This can help in minimizing distractions and improving focus, particularly for roles that require deep concentration such as developers and analysts.
   - next-steps: Implement user surveys to measure the perceived cognitive load before and after the feature rollout. Analyze data to identify if there are significant improvements in focus and productivity.
   - roles: Developers, Analysts, Designers
   - references: https://support.microsoft.com/office/first-things-to-know-about-teams-discover-feed-054aa1ca-20ec-4db5-8aa2-dbcd0d17a76b, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=399783

Training and Documentation Updates
With the introduction of the new toggle setting, there is an opportunity to update training materials and documentation to ensure users are well-informed about how to customize their Teams experience. This can lead to better user adoption and satisfaction.
   - next-steps: Review existing training materials and documentation to include the new feature. Schedule training sessions to educate users on how to effectively use the toggle setting, and gather feedback for continuous improvement.
   - roles: IT Administrators, Training Coordinators, HR Managers
   - references: https://support.microsoft.com/office/first-things-to-know-about-teams-discover-feed-054aa1ca-20ec-4db5-8aa2-dbcd0d17a76b, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=399783

Potentional Risks**

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IT Security**

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explanation for non-techies**

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