check before: 2024-07-05
Product:
Azure Active Directory, Entra, Entra ID, Exchange, Intune, Microsoft 365 Apps, Microsoft Edge, Outlook, Teams
Platform:
Online, Web, World tenant
Status:
Rolling out
Change type:
Feature update, Updated message, User impact
Links:
MC669480
(MC548092)
Details:
Summary:
The new Outlook for Windows will open web links in Microsoft Edge side-by-side with the email. Rollout begins late July 2024 and completes by mid-December 2024. Users can manage settings via the Cloud Policy service or Administrative Templates for Microsoft 365 Apps.
Details:
Updated November 26, 2024: We have updated the rollout timeline below. Thank you for your patience.
To help increase productivity while working online, web links from Azure Active Directory (AAD) accounts and Microsoft (MSA) accounts in the new Outlook for Windows app will open in Microsoft Edge in a single view showing the opened link side-by-side with the email it came from.
We're adding this to the new Outlook for windows to have a consistent experience across our applications. If you have previously managed this change for the classic Outlook for Windows (MC545904, MC548092, MC541626) or for Teams (MC669480), your configuration will also apply to the new Outlook for Windows. If you wish to maintain this configuration across all three apps, no action is required.
Note: This does not change the default browser setting in Windows.
Change Category:
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Scope:
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Release Phase:
Targeted Release
Created:
2024-06-22
updated:
2024-11-27
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
Outlook for Windows and Microsoft Teams now feature a side-by-side view where web links open in Microsoft Edge next to the email or chat, regardless of the default browser, with IT administrators able to control link-opening settings through policies.
Direct effects for Operations**
Web Links Opening in Edge
Web links from Outlook will open in Microsoft Edge, potentially disrupting users accustomed to their default browser.
- roles: End Users, IT Support
- references: https://learn.microsoft.com/outlook/troubleshoot/message-body/view-emails-and-web-links-in-browser, https://www.microsoft.com/en-us/microsoft-365/blog/2023/02/16/discover-new-ways-to-multitask-with-microsoft-365-and-edge/
" target="_blank" rel="nofollow noopener noreferrer">https://www.microsoft.com/en-us/microsoft-365/blog/2023/02/16/discover-new-ways-to-multitask-with-microsoft-365-and-edge/
User Notification Experience
Users will receive notifications about the change, which may cause confusion or frustration if not properly communicated.
- roles: End Users, Communications Team
- references: https://learn.microsoft.com/deployoffice/admincenter/overview-cloud-policy, https://aka.ms/newoutlooktimeline
Policy Configuration Management
If the policy is not configured correctly, users may not be able to manage their browser settings, leading to dissatisfaction.
- roles: IT Administrators, End Users
- references: https://learn.microsoft.com/deployoffice/admincenter/overview-cloud-policy, https://www.microsoft.com/download/details.aspx?id=49030
Impact on Productivity
The side-by-side view may initially disrupt user workflows, as they adapt to the new interface and functionality.
- roles: End Users, Team Leaders
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/02/16/discover-new-ways-to-multitask-with-microsoft-365-and-edge/, https://learn.microsoft.com/outlook/troubleshoot/message-body/view-emails-and-web-links-in-browser
" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/outlook/troubleshoot/message-body/view-emails-and-web-links-in-browser
Inconsistent User Experience
Users with different configurations in classic Outlook and Teams may experience inconsistency, leading to confusion.
- roles: End Users, IT Support
- references: https://learn.microsoft.com/deployoffice/admincenter/overview-cloud-policy, https://aka.ms/newoutlooktimeline
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-11-27 | MC Last Updated | 11/08/2024 01:33:01 | 2024-11-27T02:10:53Z |
| 2024-11-27 | MC Messages | Updated November 7, 2024: We have updated the rollout timeline below. Thank you for your patience.
To help increase productivity while working online, web links from Azure Active Directory (AAD) accounts and Microsoft (MSA) accounts in the new Outlook for Windows app will open in Microsoft Edge in a single view showing the opened link side-by-side with the email it came from. We're adding this to the new Outlook for windows to have a consistent experience across our applications. If you have previously managed this change for the classic Outlook for Windows (MC545904, MC548092, MC541626) or for Teams (MC669480), your configuration will also apply to the new Outlook for Windows. If you wish to maintain this configuration across all three apps, no action is required. Note: This does not change the default browser setting in Windows. | Updated November 26, 2024: We have updated the rollout timeline below. Thank you for your patience.
To help increase productivity while working online, web links from Azure Active Directory (AAD) accounts and Microsoft (MSA) accounts in the new Outlook for Windows app will open in Microsoft Edge in a single view showing the opened link side-by-side with the email it came from. We're adding this to the new Outlook for windows to have a consistent experience across our applications. If you have previously managed this change for the classic Outlook for Windows (MC545904, MC548092, MC541626) or for Teams (MC669480), your configuration will also apply to the new Outlook for Windows. If you wish to maintain this configuration across all three apps, no action is required. Note: This does not change the default browser setting in Windows. |
| 2024-11-27 | MC End Time | 12/30/2024 08:00:00 | 2025-01-27T08:00:00Z |
| 2024-11-27 | MC Summary | The new Outlook for Windows will open web links in Microsoft Edge side-by-side with the email. Rollout begins late July 2024 and completes by mid-November 2024. Users can manage settings via the Cloud Policy service or Administrative Templates for Microsoft 365 Apps. | The new Outlook for Windows will open web links in Microsoft Edge side-by-side with the email. Rollout begins late July 2024 and completes by mid-December 2024. Users can manage settings via the Cloud Policy service or Administrative Templates for Microsoft 365 Apps. |
| 2024-11-08 | MC Last Updated | 10/01/2024 21:09:46 | 2024-11-08T01:33:01Z |
| 2024-11-08 | MC Messages | Updated October 1, 2024: We have updated the rollout timeline below. Thank you for your patience.
To help increase productivity while working online, web links from Azure Active Directory (AAD) accounts and Microsoft (MSA) accounts in the new Outlook for Windows app will open in Microsoft Edge in a single view showing the opened link side-by-side with the email it came from. We're adding this to the new Outlook for windows to have a consistent experience across our applications. If you have previously managed this change for the classic Outlook for Windows (MC545904, MC548092, MC541626) or for Teams (MC669480), your configuration will also apply to the new Outlook for Windows. If you wish to maintain this configuration across all three apps, no action is required. Note: This does not change the default browser setting in Windows. | Updated November 7, 2024: We have updated the rollout timeline below. Thank you for your patience.
To help increase productivity while working online, web links from Azure Active Directory (AAD) accounts and Microsoft (MSA) accounts in the new Outlook for Windows app will open in Microsoft Edge in a single view showing the opened link side-by-side with the email it came from. We're adding this to the new Outlook for windows to have a consistent experience across our applications. If you have previously managed this change for the classic Outlook for Windows (MC545904, MC548092, MC541626) or for Teams (MC669480), your configuration will also apply to the new Outlook for Windows. If you wish to maintain this configuration across all three apps, no action is required. Note: This does not change the default browser setting in Windows. |
| 2024-11-08 | MC End Time | 10/28/2024 08:00:00 | 2024-12-30T08:00:00Z |
| 2024-11-08 | MC Summary | The new Outlook for Windows will open web links side-by-side with emails in Microsoft Edge to enhance productivity. The rollout will complete by late October 2024. Organizations can manage this change using Microsoft 365's Cloud Policy service and Administrative Templates. Users will be notified of the change on the first occurrence. | The new Outlook for Windows will open web links in Microsoft Edge side-by-side with the email. Rollout begins late July 2024 and completes by mid-November 2024. Users can manage settings via the Cloud Policy service or Administrative Templates for Microsoft 365 Apps. |
| 2024-10-02 | MC Messages | To help increase productivity while working online, web links from Azure Active Directory (AAD) accounts and Microsoft (MSA) accounts in the new Outlook for Windows app will open in Microsoft Edge in a single view showing the opened link side-by-side with the email it came from.
We're adding this to the new Outlook for windows to have a consistent experience across our applications. If you have previously managed this change for the classic Outlook for Windows (MC545904, MC548092, MC541626) or for Teams (MC669480), your configuration will also apply to the new Outlook for Windows. If you wish to maintain this configuration across all three apps, no action is required. Note: This does not change the default browser setting in Windows. | Updated October 1, 2024: We have updated the rollout timeline below. Thank you for your patience.
To help increase productivity while working online, web links from Azure Active Directory (AAD) accounts and Microsoft (MSA) accounts in the new Outlook for Windows app will open in Microsoft Edge in a single view showing the opened link side-by-side with the email it came from. We're adding this to the new Outlook for windows to have a consistent experience across our applications. If you have previously managed this change for the classic Outlook for Windows (MC545904, MC548092, MC541626) or for Teams (MC669480), your configuration will also apply to the new Outlook for Windows. If you wish to maintain this configuration across all three apps, no action is required. Note: This does not change the default browser setting in Windows. |
| 2024-10-02 | MC Title | Web links in the new Outlook for Windows to open side-by-side with email in Microsoft Edge | (Updated) Web links in the new Outlook for Windows to open side-by-side with email in Microsoft Edge |
| 2024-10-02 | MC Last Updated | 06/21/2024 23:22:59 | 2024-10-01T21:09:46Z |
| 2024-10-02 | MC MessageTagNames | Feature update, User impact | Updated message, Feature update, User impact |
| 2024-10-02 | MC Summary | The new Outlook for Windows will open web links in Microsoft Edge side-by-side with the email, enhancing productivity. This feature will be rolled out from late July to late September 2024 and applies to links from AAD and MSA accounts. Organizations can configure this behavior using the Cloud Policy service or Administrative Templates for Microsoft 365 Apps. Users will be notified of this change and can manage their preferences in Outlook settings. | The new Outlook for Windows will open web links side-by-side with emails in Microsoft Edge to enhance productivity. The rollout will complete by late October 2024. Organizations can manage this change using Microsoft 365's Cloud Policy service and Administrative Templates. Users will be notified of the change on the first occurrence. |
Last updated 2 weeks ago
