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MC803566 – Change in attachment links in Viva Engage messages to SharePoint location for eDiscovery

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check before: 2024-07-05

Product:

eDiscovery, Microsoft Viva, Microsoft Viva Engage, Purview Communication Compliance, SharePoint, Teams

Platform:

World tenant, Online

Status:

Change type:

Feature update, User impact, Admin impact

Links:

Details:

Summary:
Viva Engage messages' attachment links will be changed to SharePoint locations for better eDiscovery integration. This update, starting late June 2024 and completing by mid-July 2024, will make attachments appear with messages in eDiscovery review sets, aligning with other products and improving reliability. Organizations using eDiscovery should update their training and documentation.

Details:
Currently, when Viva Engage messages are ingested in eDiscovery, the attachments do not show up along with the messages in the eDiscovery collection. As a result, finding and mapping the attachments accurately with corresponding conversations was a challenging task for our customers.

We are introducing an important change in our ingestion solution to improve this experience. The new solution will replace the link to the attachment from Engage to SharePoint location of the attachment in the Engage message. With this change, all the attachments will appear along with the messages in eDiscovery review sets.
[When this will happen:]
We will begin rolling this out in late June 2024 and expect to complete by mid-July 2024.

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:

Created:
2024-06-21

updated:
2024-06-21

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Last updated 4 weeks ago

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