MC802698 – Microsoft Teams: Turn notifications on or off for a post in a channel (archived)

Product:

Teams

Platform:

Mac, US Instances, Windows Desktop, World tenant

Status:

Launched

Change type:

New feature, User impact

Links:

399782

Details:

Summary:
Microsoft Teams will soon allow users to manage notifications for individual posts in a channel, with rollouts starting in early July 2024 and completing by early August 2024. This feature will be available on Teams for Desktop and Mac and will be enabled by default. No admin action is required before the rollout.

Details:
Coming soon for Microsoft Teams: Users will be able to turn off or turn on notifications for a post in a channel. This message applies to Teams on Desktop and Mac.
This message is associated with Microsoft 365 Roadmap ID 399782.
[When this will happen:]
Targeted Release: We will begin rolling out early July 2024 and expect to complete by mid-July 2024.
General Availability (Worldwide): We will begin rolling out mid-July 2024 and expect to complete by late July 2024.
General Availability (GCC, GCC High, DoD): We will begin rolling out late July 2024 and expect to complete by early August 2024.

Change Category:
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Scope:
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Release Phase:
Standard Release

Created:
2024-06-18

updated:
2024-08-08

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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linked item details

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Pictures

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased user autonomy in managing notifications may lead to a higher volume of support requests from users unfamiliar with the new feature.
- Roles impacted: IT Support Staff, Help Desk Technicians
- Potential for miscommunication or misunderstanding regarding notification settings, leading to users missing important updates or messages.
- Roles impacted: IT Operations Managers, Team Leaders
- Changes in user behavior may affect the overall performance of Teams, as users may toggle notifications on/off frequently, impacting system load.
- Roles impacted: IT System Administrators, Network Engineers

- Direct Impact on IT Services
- The new feature may require updates to existing documentation and training materials, necessitating additional resources for IT teams to ensure users are informed.
- Roles impacted: IT Trainers, Documentation Specialists
- Integration with other Microsoft 365 services may require monitoring to ensure that the notification settings do not conflict with other communication tools (e.g., Outlook, SharePoint).
- Roles impacted: IT Integration Specialists, Service Managers
- Potential for increased incidents related to notification settings, leading to a need for enhanced monitoring and incident response protocols.
- Roles impacted: IT Incident Response Teams, Service Desk Managers

- Direct Impact on IT Users
- Users may experience confusion or frustration if they do not understand how to manage their notification settings effectively, leading to decreased productivity.
- Roles impacted: All Teams Users, Project Managers
- The ability to customize notifications may lead to inconsistent communication practices within teams, impacting collaboration and project timelines.
- Roles impacted: Team Members, Project Coordinators
- Users may inadvertently miss critical updates if they disable notifications for important posts, leading to potential project delays or misalignment.
- Roles impacted: Team Leads, Department Heads

References:
- Microsoft 365 Roadmap ID 399782: [Microsoft Teams Notification Management](https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=399782)

Opportunities**

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Potentional Risks**

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