MC800847 – Microsoft Outlook for Mac: Updated large profile card with org chart and files (archived)

Microsoft Exchange Logo

check before: 2024-06-26

Product:

Exchange, Microsoft 365 Apps, Outlook

Platform:

Mac, Online, US Instances, World tenant

Status:

Launched

Change type:

New feature, User impact

Links:

397093

Details:

Summary:
The updated large profile card in Microsoft Outlook for Mac, featuring new Organization and Files tabs, is in Public Preview and will be generally available from mid-June to early July 2024. It will be enabled by default with no admin action required.

Details:
Coming soon: An improved large profile card in Microsoft Outlook for Mac.
This message is associated with Microsoft 365 Roadmap ID 397093.
[When this will happen:]
Public Preview: Available now.
General Availability (Worldwide, GCC): We will begin rolling out mid-June 2024 and expect to complete by early July 2024.

Change Category:
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Scope:
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Release Phase:
Current Channel, General Availability, Preview

Created:
2024-06-12

updated:
2024-06-12

Public Preview Start Date

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Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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linked item details

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Pictures

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Direct effects for Operations**

- Impact on IT Operations
- Increased support requests related to the new features in the large profile card.
- Roles impacted: IT Support Staff, Help Desk Technicians
- Reference: [Microsoft Support](https://support.microsoft.com/office/profile-cards-in-microsoft-365-e80f931f-5fc4-4a59-ba6e-c1e35a85b501)
- Potential performance issues during the rollout period as users adapt to the new features.
- Roles impacted: IT Operations Managers, System Administrators
- Reference: [Microsoft 365 Roadmap](https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=397093)

- Impact on IT Services
- Changes in user experience may lead to confusion or miscommunication about the new Organization and Files tabs.
- Roles impacted: User Experience Designers, IT Service Managers
- Reference: [Microsoft 365 User Experience](https://support.microsoft.com/office/profile-cards-in-microsoft-365-e80f931f-5fc4-4a59-ba6e-c1e35a85b501)
- Dependency on Exchange Online for the new features may cause issues if there are existing performance problems with the service.
- Roles impacted: Exchange Administrators, IT Operations Managers
- Reference: [Exchange Online Performance](https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=397093)

- Impact on IT Users
- Users may experience a learning curve with the new interface and features, leading to temporary productivity loss.
- Roles impacted: All End Users, Team Leaders
- Reference: [User Training and Adoption](https://support.microsoft.com/office/profile-cards-in-microsoft-365-e80f931f-5fc4-4a59-ba6e-c1e35a85b501)
- The introduction of the Organization chart may raise privacy concerns among users regarding visibility of their organizational structure.
- Roles impacted: Compliance Officers, HR Managers
- Reference: [Privacy and Compliance in Microsoft 365](https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=397093)

Opportunities**

- Enhanced User Collaboration and Communication
- The new Organization tab will allow users to quickly view the organizational structure, facilitating better communication and collaboration among teams.
- Roles that might profit: Team Leaders, Project Managers, HR Personnel.
- Reference: [Profile cards in Microsoft 365](https://support.microsoft.com/office/profile-cards-in-microsoft-365-e80f931f-5fc4-4a59-ba6e-c1e35a85b501)

- Improved Document Management and Accessibility
- The Files tab will provide users with easy access to recent files, streamlining workflows and reducing time spent searching for documents.
- Roles that might profit: Content Creators, Administrative Staff, Sales Teams.
- Reference: [Microsoft 365 Roadmap](https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=397093)

- Reduced Training and Support Costs
- With the new features being enabled by default and requiring no admin action, the need for extensive training or support for users to adapt to the changes will be minimized.
- Roles that might profit: IT Support Staff, Training Coordinators, Department Managers.
- Reference: [Profile cards in Microsoft 365](https://support.microsoft.com/office/profile-cards-in-microsoft-365-e80f931f-5fc4-4a59-ba6e-c1e35a85b501)

Potentional Risks**

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** AI generated content. This information must be reviewed before use.

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