check before: 2024-08-01
Product:
Microsoft 365 admin center, Microsoft Graph, Teams, Teams Shifts
Platform:
Android, Developer, iOS, Mac, mobile, Web, Windows Desktop, World tenant
Status:
In development
Change type:
Feature update, Updated message, User impact
Links:
Details:
Summary:
The message details the upcoming introduction of Cross-location Shifts in the Microsoft Teams Shifts app, allowing frontline managers to offer open shifts across multiple locations. This feature will start rolling out in early October 2024 for Targeted Release and in late October 2024 for General Availability. It includes benefits, prerequisites, and preparation instructions. Microsoft 365 Roadmap ID 394351 is associated with this update.
Details:
Updated August 21, 2024. We have updated the rollout timeline below. Thank you for your patience.
Note: If you are not using frontline worker functionality, you can ignore this message.
Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile.
This message is associated with Microsoft 365 Roadmap ID 394351.
[When this will happen:]
Targeted Release: We will begin rolling out early October 2024 (previously mid-September) and expect to complete by mid-October 2024 (previously late September).
General Availability (Worldwide): We will begin rolling out mid-October 2024 (previously late September) and expect to complete by late October 2024 (previously early October).
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability, Targeted Release
Created:
2024-06-11
updated:
2024-08-23
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
linked item details
XXXXXXX ... free basic plan only
Pictures
XXXXXXX ... free basic plan only
Direct effects for Operations**
Operational Disruption
Without proper preparation, frontline managers may face challenges in managing shifts effectively, leading to potential understaffing or overstaffing at locations due to lack of understanding of the new feature.
- roles: Frontline Managers, HR Managers
- references: https://learn.microsoft.com/microsoftteams/expand-teams-across-your-org/shifts/manage-the-shifts-app-for-your-organization-in-teams, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=394351
User Experience Degradation
Users may experience confusion or frustration if they are not informed about the new cross-location shift feature, leading to a negative impact on their ability to select shifts conveniently.
- roles: Frontline Workers, IT Support Staff
- references: https://learn.microsoft.com/microsoftteams/expand-teams-across-your-org/shifts/manage-the-shifts-app-for-your-organization-in-teams, https://learn.microsoft.com/microsoft-365/frontline/deploy-frontline-operational-hierarchy?view=o365-worldwide
Configutation Options**
Operational Hierarchy Configuration
Define the operational hierarchy in the Teams admin center to enable cross-location shifts.
- technical instructions: 1. Go to the Teams admin center. 2. Navigate to 'Teams' > 'Manage teams'. 3. Set up the operational hierarchy as per your organizational structure.
- references: https://learn.microsoft.com/microsoft-365/frontline/deploy-frontline-operational-hierarchy?view=o365-worldwide
Schedule Group Codes Creation
Create schedule group codes via the Microsoft Graph API to facilitate cross-location shifts.
- technical instructions: 1. Use the Microsoft Graph API to create scheduling group codes. 2. Send a POST request to the endpoint: /schedulingGroups. 3. Include necessary parameters in the request body.
- references: https://learn.microsoft.com/graph/api/schedule-post-schedulinggroups?view=graph-rest-beta&tabs=http
** AI generated content. This information is not reliable.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
change history
| Date | Property | old | new |
| 2024-08-23 | MC Last Updated | 07/02/2024 23:16:11 | 2024-08-22T23:23:49Z |
| 2024-08-23 | MC Messages | Updated July 2, 2024: We have updated the rollout timeline below. Thank you for your patience.
Note: If you are not using frontline worker functionality, you can ignore this message. Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile. This message is associated with Microsoft 365 Roadmap ID 394351. [When this will happen:] Targeted Release: We will begin rolling out early mid-August 2024 (previously early July) and expect to complete by late August 2024 (previously mid-July). General Availability (Worldwide): We will begin rolling out late August 2024 and expect to complete by mid-September 2024 (previously mid-August). | Updated August 21, 2024. We have updated the rollout timeline below. Thank you for your patience.
Note: If you are not using frontline worker functionality, you can ignore this message. Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile. This message is associated with Microsoft 365 Roadmap ID 394351. [When this will happen:] Targeted Release: We will begin rolling out early October 2024 (previously mid-September) and expect to complete by mid-October 2024 (previously late September). General Availability (Worldwide): We will begin rolling out mid-October 2024 (previously late September) and expect to complete by late October 2024 (previously early October). |
| 2024-08-23 | MC End Time | 11/15/2024 09:00:00 | 2024-12-09T09:00:00Z |
| 2024-08-23 | MC Summary | The message details the upcoming introduction of Cross-location Shifts in the Microsoft Teams Shifts app, allowing frontline managers to offer open shifts across multiple locations. This feature will start rolling out in mid-August 2024 for Targeted Release and in late August 2024 for General Availability. It includes benefits, prerequisites, and preparation instructions. Microsoft 365 Roadmap ID 394351 is associated with this update. | The message details the upcoming introduction of Cross-location Shifts in the Microsoft Teams Shifts app, allowing frontline managers to offer open shifts across multiple locations. This feature will start rolling out in early October 2024 for Targeted Release and in late October 2024 for General Availability. It includes benefits, prerequisites, and preparation instructions. Microsoft 365 Roadmap ID 394351 is associated with this update. |
| 2024-07-03 | MC Messages | Note: If you are not using frontline worker functionality, you can ignore this message.
Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile. This message is associated with Microsoft 365 Roadmap ID 394351. [When this will happen:] Targeted Release: We will begin rolling out early July 2024 and expect to complete by mid-July 2024. General Availability (Worldwide): We will begin rolling out mid-August 2024 and expect to complete by late August 2024. | Updated July 2, 2024: We have updated the rollout timeline below. Thank you for your patience.
Note: If you are not using frontline worker functionality, you can ignore this message. Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile. This message is associated with Microsoft 365 Roadmap ID 394351. [When this will happen:] Targeted Release: We will begin rolling out early mid-August 2024 (previously early July) and expect to complete by late August 2024 (previously mid-July). General Availability (Worldwide): We will begin rolling out late August 2024 and expect to complete by mid-September 2024 (previously mid-August). |
| 2024-07-03 | MC Title | Microsoft Teams: New Cross-location shifts in the Shifts app | (Updated) Microsoft Teams: New Cross-location shifts in the Shifts app |
| 2024-07-03 | MC Last Updated | 06/11/2024 01:54:38 | 2024-07-02T23:16:11Z |
| 2024-07-03 | MC MessageTagNames | Feature update, User impact | Updated message, Feature update, User impact |
| 2024-07-03 | MC Summary | The message details the upcoming introduction of Cross-location Shifts in the Microsoft Teams Shifts app, allowing frontline managers to offer open shifts across multiple locations. This feature will start rolling out in early July 2024 for Targeted Release and in mid-August 2024 for General Availability. It includes benefits, prerequisites, and preparation instructions. Microsoft 365 Roadmap ID 394351 is associated with this update. | The message details the upcoming introduction of Cross-location Shifts in the Microsoft Teams Shifts app, allowing frontline managers to offer open shifts across multiple locations. This feature will start rolling out in mid-August 2024 for Targeted Release and in late August 2024 for General Availability. It includes benefits, prerequisites, and preparation instructions. Microsoft 365 Roadmap ID 394351 is associated with this update. |
Last updated 2 months ago
