check before: 2024-08-01
Product:
Microsoft 365 admin center, Microsoft Graph, Teams, Teams Shifts
Platform:
Android, Developer, iOS, Mac, mobile, Web, Windows Desktop, World tenant
Status:
Rolling out
Change type:
Feature update, Updated message, User impact
Links:
Details:
Summary:
The message details the upcoming rollout of the Cross-location Shifts feature in the Microsoft Shifts app for Teams, allowing frontline managers to offer and workers to select open shifts across multiple locations. Rollout updates and benefits are provided, along with preparation instructions and relevant documentation links.
Details:
Updated January 5, 2025: We have updated the rollout timeline below. Thank you for your patience.
Note: If you are not using frontline worker functionality, you can ignore this message.
Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile.
This message is associated with Microsoft 365 Roadmap ID 394351.
[When this will happen:]
Targeted Release: We will begin rolling out late October 2024 (previously mid-October) and expect to complete by early November 2024 (previously late October).
General Availability (Worldwide): We will begin rolling out early November 2024 (previously late October) and expect to complete by mid-January 2025 (previously mid-December).
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2024-06-11
updated:
2025-01-15
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
Operational Disruption
Without proper preparation, frontline managers may face challenges in managing shifts effectively, leading to potential understaffing or overstaffing at various locations, which can disrupt operations.
- roles: Frontline Managers, HR Managers
- references: https://learn.microsoft.com/microsoftteams/expand-teams-across-your-org/shifts/manage-the-shifts-app-for-your-organization-in-teams, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=394351
User Experience Degradation
Users may experience confusion or frustration if they are not informed about the new cross-location shift feature, leading to a lack of engagement or incorrect shift selections.
- roles: Frontline Workers, IT Support Staff
- references: https://learn.microsoft.com/microsoftteams/expand-teams-across-your-org/shifts/manage-the-shifts-app-for-your-organization-in-teams, https://learn.microsoft.com/microsoft-365/frontline/deploy-frontline-operational-hierarchy?view=o365-worldwide
Configutation Options**
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explanation for non-techies**
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change history
| Date | Property | old | new |
| 2025-01-06 | MC Last Updated | 11/28/2024 00:40:59 | 2025-01-06T01:42:03Z |
| 2025-01-06 | MC Messages | Updated November 27, 2024. We have updated the rollout timeline below. Thank you for your patience.
Note: If you are not using frontline worker functionality, you can ignore this message. Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile. This message is associated with Microsoft 365 Roadmap ID 394351. [When this will happen:] Targeted Release: We will begin rolling out late October 2024 (previously mid-October) and expect to complete by early November 2024 (previously late October). General Availability (Worldwide): We will begin rolling out early November 2024 (previously late October) and expect to complete by mid-December 2024 (previously mid-November). | Updated January 5, 2025: We have updated the rollout timeline below. Thank you for your patience.
Note: If you are not using frontline worker functionality, you can ignore this message. Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile. This message is associated with Microsoft 365 Roadmap ID 394351. [When this will happen:] Targeted Release: We will begin rolling out late October 2024 (previously mid-October) and expect to complete by early November 2024 (previously late October). General Availability (Worldwide): We will begin rolling out early November 2024 (previously late October) and expect to complete by mid-January 2025 (previously mid-December). |
| 2025-01-06 | MC End Time | 01/27/2025 09:00:00 | 2025-02-24T09:00:00Z |
| 2025-01-06 | MC Summary | Microsoft Teams is introducing Cross-location Shifts in the Shifts app, allowing frontline managers to offer open shifts across multiple locations. Rollout begins late October 2024 for Targeted Release and early November for General Availability, with completion expected by mid-November. No admin action is needed before the rollout. | The message details the upcoming rollout of the Cross-location Shifts feature in the Microsoft Shifts app for Teams, allowing frontline managers to offer and workers to select open shifts across multiple locations. Rollout updates and benefits are provided, along with preparation instructions and relevant documentation links. |
| 2024-11-28 | MC Last Updated | 10/24/2024 00:58:35 | 2024-11-28T00:40:59Z |
| 2024-11-28 | MC Messages | Updated October 22, 2024. We have updated the rollout timeline below. Thank you for your patience.
Note: If you are not using frontline worker functionality, you can ignore this message. Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile. This message is associated with Microsoft 365 Roadmap ID 394351. [When this will happen:] Targeted Release: We will begin rolling out late October 2024 (previously mid-October) and expect to complete by early November 2024 (previously late October). General Availability (Worldwide): We will begin rolling out early November 2024 (previously late October) and expect to complete by mid-November 2024 (previously early-November). | Updated November 27, 2024. We have updated the rollout timeline below. Thank you for your patience.
Note: If you are not using frontline worker functionality, you can ignore this message. Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile. This message is associated with Microsoft 365 Roadmap ID 394351. [When this will happen:] Targeted Release: We will begin rolling out late October 2024 (previously mid-October) and expect to complete by early November 2024 (previously late October). General Availability (Worldwide): We will begin rolling out early November 2024 (previously late October) and expect to complete by mid-December 2024 (previously mid-November). |
| 2024-11-28 | MC End Time | 12/30/2024 09:00:00 | 2025-01-27T09:00:00Z |
| 2024-10-24 | MC Last Updated | 10/16/2024 22:44:22 | 2024-10-24T00:58:35Z |
| 2024-10-24 | MC Messages | Updated October 16, 2024. We have updated the rollout timeline below. Thank you for your patience.
Note: If you are not using frontline worker functionality, you can ignore this message. Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile. This message is associated with Microsoft 365 Roadmap ID 394351. [When this will happen:] Targeted Release: We will begin rolling out mid-October 2024 (previously early October) and expect to complete by late October 2024 (previously mid-October). General Availability (Worldwide): We will begin rolling out late October 2024 (previously mid-October) and expect to complete by early November 2024 (previously late October). | Updated October 22, 2024. We have updated the rollout timeline below. Thank you for your patience.
Note: If you are not using frontline worker functionality, you can ignore this message. Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile. This message is associated with Microsoft 365 Roadmap ID 394351. [When this will happen:] Targeted Release: We will begin rolling out late October 2024 (previously mid-October) and expect to complete by early November 2024 (previously late October). General Availability (Worldwide): We will begin rolling out early November 2024 (previously late October) and expect to complete by mid-November 2024 (previously early-November). |
| 2024-10-24 | MC End Time | 12/09/2024 09:00:00 | 2024-12-30T09:00:00Z |
| 2024-10-24 | MC Summary | Microsoft Teams is introducing Cross-location Shifts in the Shifts app, enabling frontline managers to offer open shifts across multiple locations. The rollout timeline has been updated, with Targeted Release starting mid-October and General Availability late October 2024. This feature requires an operational hierarchy and matching schedule group codes. No admin action is needed before the rollout. Microsoft 365 Roadmap ID 394351. | Microsoft Teams is introducing Cross-location Shifts in the Shifts app, allowing frontline managers to offer open shifts across multiple locations. Rollout begins late October 2024 for Targeted Release and early November for General Availability, with completion expected by mid-November. No admin action is needed before the rollout. |
| 2024-10-17 | MC Messages | Updated August 21, 2024. We have updated the rollout timeline below. Thank you for your patience.
Note: If you are not using frontline worker functionality, you can ignore this message. Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile. This message is associated with Microsoft 365 Roadmap ID 394351. [When this will happen:] Targeted Release: We will begin rolling out early October 2024 (previously mid-September) and expect to complete by mid-October 2024 (previously late September). General Availability (Worldwide): We will begin rolling out mid-October 2024 (previously late September) and expect to complete by late October 2024 (previously early October). | Updated October 16, 2024. We have updated the rollout timeline below. Thank you for your patience.
Note: If you are not using frontline worker functionality, you can ignore this message. Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile. This message is associated with Microsoft 365 Roadmap ID 394351. [When this will happen:] Targeted Release: We will begin rolling out mid-October 2024 (previously early October) and expect to complete by late October 2024 (previously mid-October). General Availability (Worldwide): We will begin rolling out late October 2024 (previously mid-October) and expect to complete by early November 2024 (previously late October). |
| 2024-10-17 | MC Last Updated | 08/22/2024 23:23:49 | 2024-10-16T22:44:22Z |
| 2024-10-17 | MC Summary | The message details the upcoming introduction of Cross-location Shifts in the Microsoft Teams Shifts app, allowing frontline managers to offer open shifts across multiple locations. This feature will start rolling out in early October 2024 for Targeted Release and in late October 2024 for General Availability. It includes benefits, prerequisites, and preparation instructions. Microsoft 365 Roadmap ID 394351 is associated with this update. | Microsoft Teams is introducing Cross-location Shifts in the Shifts app, enabling frontline managers to offer open shifts across multiple locations. The rollout timeline has been updated, with Targeted Release starting mid-October and General Availability late October 2024. This feature requires an operational hierarchy and matching schedule group codes. No admin action is needed before the rollout. Microsoft 365 Roadmap ID 394351. |
| 2024-08-23 | MC Last Updated | 07/02/2024 23:16:11 | 2024-08-22T23:23:49Z |
| 2024-08-23 | MC Messages | Updated July 2, 2024: We have updated the rollout timeline below. Thank you for your patience.
Note: If you are not using frontline worker functionality, you can ignore this message. Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile. This message is associated with Microsoft 365 Roadmap ID 394351. [When this will happen:] Targeted Release: We will begin rolling out early mid-August 2024 (previously early July) and expect to complete by late August 2024 (previously mid-July). General Availability (Worldwide): We will begin rolling out late August 2024 and expect to complete by mid-September 2024 (previously mid-August). | Updated August 21, 2024. We have updated the rollout timeline below. Thank you for your patience.
Note: If you are not using frontline worker functionality, you can ignore this message. Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile. This message is associated with Microsoft 365 Roadmap ID 394351. [When this will happen:] Targeted Release: We will begin rolling out early October 2024 (previously mid-September) and expect to complete by mid-October 2024 (previously late September). General Availability (Worldwide): We will begin rolling out mid-October 2024 (previously late September) and expect to complete by late October 2024 (previously early October). |
| 2024-08-23 | MC End Time | 11/15/2024 09:00:00 | 2024-12-09T09:00:00Z |
| 2024-08-23 | MC Summary | The message details the upcoming introduction of Cross-location Shifts in the Microsoft Teams Shifts app, allowing frontline managers to offer open shifts across multiple locations. This feature will start rolling out in mid-August 2024 for Targeted Release and in late August 2024 for General Availability. It includes benefits, prerequisites, and preparation instructions. Microsoft 365 Roadmap ID 394351 is associated with this update. | The message details the upcoming introduction of Cross-location Shifts in the Microsoft Teams Shifts app, allowing frontline managers to offer open shifts across multiple locations. This feature will start rolling out in early October 2024 for Targeted Release and in late October 2024 for General Availability. It includes benefits, prerequisites, and preparation instructions. Microsoft 365 Roadmap ID 394351 is associated with this update. |
| 2024-07-03 | MC Messages | Note: If you are not using frontline worker functionality, you can ignore this message.
Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile. This message is associated with Microsoft 365 Roadmap ID 394351. [When this will happen:] Targeted Release: We will begin rolling out early July 2024 and expect to complete by mid-July 2024. General Availability (Worldwide): We will begin rolling out mid-August 2024 and expect to complete by late August 2024. | Updated July 2, 2024: We have updated the rollout timeline below. Thank you for your patience.
Note: If you are not using frontline worker functionality, you can ignore this message. Coming soon to Microsoft Teams: Cross-location Shifts is a new feature in the Microsoft Shifts app for Teams that enables frontline managers to offer open shifts across multiple locations in a region so managers can share the labor pool and workers can select available shifts across different locations. This message applies to Microsoft Teams for Desktop, web, Mac and Mobile. This message is associated with Microsoft 365 Roadmap ID 394351. [When this will happen:] Targeted Release: We will begin rolling out early mid-August 2024 (previously early July) and expect to complete by late August 2024 (previously mid-July). General Availability (Worldwide): We will begin rolling out late August 2024 and expect to complete by mid-September 2024 (previously mid-August). |
| 2024-07-03 | MC Title | Microsoft Teams: New Cross-location shifts in the Shifts app | (Updated) Microsoft Teams: New Cross-location shifts in the Shifts app |
| 2024-07-03 | MC Last Updated | 06/11/2024 01:54:38 | 2024-07-02T23:16:11Z |
| 2024-07-03 | MC MessageTagNames | Feature update, User impact | Updated message, Feature update, User impact |
| 2024-07-03 | MC Summary | The message details the upcoming introduction of Cross-location Shifts in the Microsoft Teams Shifts app, allowing frontline managers to offer open shifts across multiple locations. This feature will start rolling out in early July 2024 for Targeted Release and in mid-August 2024 for General Availability. It includes benefits, prerequisites, and preparation instructions. Microsoft 365 Roadmap ID 394351 is associated with this update. | The message details the upcoming introduction of Cross-location Shifts in the Microsoft Teams Shifts app, allowing frontline managers to offer open shifts across multiple locations. This feature will start rolling out in mid-August 2024 for Targeted Release and in late August 2024 for General Availability. It includes benefits, prerequisites, and preparation instructions. Microsoft 365 Roadmap ID 394351 is associated with this update. |
Last updated 1 week ago
