MC800487 – Take Action: Update CA policies targeting the Microsoft Remote Desktop Entra ID cloud app for Windows 365 SSO (archived)

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check before: 2024-06-26

Product:

Entra, Windows 365

Platform:

Windows Desktop, World tenant, Online

Status:

Change type:

User impact, Admin impact

Links:

MC787341

Details:

Summary:
Customers using SSO for Windows 365 must update CA policies to include the Windows Cloud Login Entra ID cloud app before June 26, 2024, ensuring policies apply as intended after the transition from the Microsoft Remote Desktop Entra ID cloud app.

Details:
This notification applies to customers with conditional access (CA) policies that explicitly include or exclude the Microsoft Remote Desktop Entra ID cloud app and use single sign-on (SSO). Customers that fit these criteria must take action.

Change Category:
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Scope:
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Release Phase:

Created:
2024-06-11

updated:
2024-06-11

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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linked item details

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Direct effects for Operations**

- Impact on IT Operations
- Need for policy updates in conditional access settings
- Role Impacted: IT Administrators
- Dependencies: Existing policies must be reviewed and modified to ensure they include the new Windows Cloud Login Entra ID cloud app.
- Reference: [Microsoft Documentation on Conditional Access Policies](https://learn.microsoft.com/windows-365/enterprise/set-conditional-access-policies)

- Impact on IT Services
- Potential service disruptions if policies are not updated before the deadline
- Role Impacted: IT Service Managers
- Dependencies: Services relying on SSO for Windows 365 may experience authentication failures if policies are not aligned with the new app.
- Reference: [Microsoft Notification MC787341](https://learn.microsoft.com/windows-365/enterprise/configure-single-sign-on)

- Impact on IT Users
- Users may face login issues or inability to access Windows 365 services if policies are not updated
- Role Impacted: End Users
- Dependencies: User experience is directly tied to the correct implementation of conditional access policies.
- Reference: [Microsoft Documentation on Windows 365 SSO](https://learn.microsoft.com/windows-365/enterprise/configure-single-sign-on)

- Impact on Helpdesk Operations
- Increased volume of support tickets related to login issues post-transition if changes are not communicated effectively
- Role Impacted: Helpdesk Staff
- Dependencies: Helpdesk must be informed and trained on the changes to assist users effectively.
- Reference: [Microsoft Recommendations for Helpdesk Awareness](https://learn.microsoft.com/windows-365/enterprise/set-conditional-access-policies)

- Impact on Compliance and Security
- Failure to update policies may lead to security vulnerabilities or non-compliance with internal security protocols
- Role Impacted: Compliance Officers
- Dependencies: Security frameworks and compliance measures must be reviewed to ensure they align with the updated access policies.
- Reference: [Microsoft Security Best Practices](https://learn.microsoft.com/windows-365/enterprise/configure-single-sign-on)

Opportunities**

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Potentional Risks**

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Data Protection**

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DPIA Draft**

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** AI generated content. This information must be reviewed before use.

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Last updated 5 months ago

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