check before: 2024-10-01
Product:
Exchange, Microsoft 365 Apps, Microsoft 365 for the web, Outlook
Platform:
Mac, mobile, Online, US Instances, Web, Windows Desktop, World tenant
Status:
Rolling out
Change type:
New feature, Updated message, User impact
Links:

Details:
Summary:
Microsoft Outlook is updating to allow users to add shared folders to Favorites, starting early February 2025 for Targeted Release and March for General Availability. The update applies to Outlook for Windows and web, not Mac or mobile. No admin action is required for the rollout.
Details:
Updated January 16, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for new Microsoft Outlook for Windows and Outlook for web: Users will be able to add shared folders to their Favorites list in the top left corner of the screen. This message does not apply to Outlook for Mac or Outlook for mobile devices.
This message is associated with Microsoft 365 Roadmap ID 388913.
[When this will happen:]
Targeted Release: We will begin rolling out early February 2025 (previously early January) and expect to complete by early March 2025 (previously early February).
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out early March 2025 (previously early February) and expect to complete by early April 2025 (previously early March).
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2024-06-08
updated:
2025-01-17
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
Users may experience confusion or frustration if they are not informed about the new feature, leading to potential misuse or underutilization of the Favorites functionality.
- roles: End Users, Help Desk Support
- references: https://support.microsoft.com/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd#OfficeVersion=New_Outlook, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=388913
Increased Support Tickets
Without prior notification, users may encounter issues or have questions regarding the new feature, resulting in an increase in support tickets and workload for IT support teams.
- roles: Help Desk Support, IT Operations
- references: https://support.microsoft.com/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd#OfficeVersion=New_Outlook, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=388913
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
Date | Property | old | new |
2025-01-17 | MC Messages | Updated November 19, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for new Microsoft Outlook for Windows and Outlook for web: Users will be able to add shared folders to their Favorites list in the top left corner of the screen. This message does not apply to Outlook for Mac or Outlook for mobile devices. This message is associated with Microsoft 365 Roadmap ID 388913. [When this will happen:] Targeted Release: We will begin rolling out early January 2025 (previously early November) and expect to complete by early February 2025 (previously early December). General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out early February 2025 (previously mid-December) and expect to complete by early March 2025 (previously early December) | Updated January 16, 2025: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for new Microsoft Outlook for Windows and Outlook for web: Users will be able to add shared folders to their Favorites list in the top left corner of the screen. This message does not apply to Outlook for Mac or Outlook for mobile devices. This message is associated with Microsoft 365 Roadmap ID 388913. [When this will happen:] Targeted Release: We will begin rolling out early February 2025 (previously early January) and expect to complete by early March 2025 (previously early February). General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out early March 2025 (previously early February) and expect to complete by early April 2025 (previously early March). |
2025-01-17 | MC Last Updated | 11/21/2024 00:00:50 | 2025-01-16T20:55:09Z |
2025-01-17 | MC Summary | Microsoft Outlook will soon allow users to add shared folders to Favorites. Rollout for the new feature begins in January 2025 for Targeted Release and February 2025 for General Availability, with completion expected by March 2025. This update does not affect Outlook for Mac or mobile devices. No admin action is required for the rollout. | Microsoft Outlook is updating to allow users to add shared folders to Favorites, starting early February 2025 for Targeted Release and March for General Availability. The update applies to Outlook for Windows and web, not Mac or mobile. No admin action is required for the rollout. |
2024-11-21 | MC End Time | 02/17/2025 08:00:00 | 2025-04-14T09:00:00Z |
2024-11-21 | MC Last Updated | 11/20/2024 02:33:53 | 2024-11-21T00:00:50Z |
2024-11-20 | MC Messages | Updated October 15, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for new Microsoft Outlook for Windows and Outlook for web: Users will be able to add shared folders to their Favorites list in the top left corner of the screen. This message does not apply to Outlook for Mac or Outlook for mobile devices. This message is associated with Microsoft 365 Roadmap ID 388913. [When this will happen:] Targeted Release: We will begin rolling out early November 2024 (previously early October) and expect to complete by early December 2024 (previously early November). General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out mid-December 2024 (previously mid-November) and expect to complete by early January 2025 (previously early December) | Updated November 19, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for new Microsoft Outlook for Windows and Outlook for web: Users will be able to add shared folders to their Favorites list in the top left corner of the screen. This message does not apply to Outlook for Mac or Outlook for mobile devices. This message is associated with Microsoft 365 Roadmap ID 388913. [When this will happen:] Targeted Release: We will begin rolling out early January 2025 (previously early November) and expect to complete by early February 2025 (previously early December). General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out early February 2025 (previously mid-December) and expect to complete by early March 2025 (previously early December) |
2024-11-20 | MC Last Updated | 10/16/2024 00:32:42 | 2024-11-20T02:33:53Z |
2024-11-20 | MC Summary | Microsoft Outlook will soon allow users to add shared folders to Favorites. Rollout for the new feature begins in November 2024 for Targeted Release and December 2024 for General Availability, with completion expected by January 2025. This update does not affect Outlook for Mac or mobile devices. No admin action is required for the rollout. | Microsoft Outlook will soon allow users to add shared folders to Favorites. Rollout for the new feature begins in January 2025 for Targeted Release and February 2025 for General Availability, with completion expected by March 2025. This update does not affect Outlook for Mac or mobile devices. No admin action is required for the rollout. |
2024-10-16 | MC Last Updated | 06/21/2024 22:11:52 | 2024-10-16T00:32:42Z |
2024-10-16 | MC Messages | Updated June 21, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for new Microsoft Outlook for Windows and Outlook for web: Users will be able to add shared folders to their Favorites list in the top left corner of the screen. This message does not apply to Outlook for Mac or Outlook for mobile devices. This message is associated with Microsoft 365 Roadmap ID 388913. [When this will happen:] Targeted Release: We will begin rolling out early October 2024 (previously early June) and expect to complete by early November 2024 (previously late July). General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out mid-November 2024 (previously mid-July) and expect to complete by early December 2024 (previously mid-August). | Updated October 15, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for new Microsoft Outlook for Windows and Outlook for web: Users will be able to add shared folders to their Favorites list in the top left corner of the screen. This message does not apply to Outlook for Mac or Outlook for mobile devices. This message is associated with Microsoft 365 Roadmap ID 388913. [When this will happen:] Targeted Release: We will begin rolling out early November 2024 (previously early October) and expect to complete by early December 2024 (previously early November). General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out mid-December 2024 (previously mid-November) and expect to complete by early January 2025 (previously early December) |
2024-10-16 | MC End Time | 01/13/2025 08:00:00 | 2025-02-17T08:00:00Z |
2024-10-16 | MC Summary | Microsoft Outlook will soon allow users to add shared folders to Favorites. Rollout for Targeted Release begins early October 2024, with General Availability starting mid-November 2024. This update applies to the new Outlook for Windows and web, excluding Mac and mobile versions. No admin action is required for the rollout. | Microsoft Outlook will soon allow users to add shared folders to Favorites. Rollout for the new feature begins in November 2024 for Targeted Release and December 2024 for General Availability, with completion expected by January 2025. This update does not affect Outlook for Mac or mobile devices. No admin action is required for the rollout. |
2024-06-22 | MC MessageTagNames | New feature, User impact | Updated message, New feature, User impact |
2024-06-22 | MC Summary | Outlook for Windows and web will soon allow adding shared folders to Favorites. Rollout begins June 2024 for Targeted Release and July 2024 for General Availability. No admin action needed; users should be informed. Learn more at Microsoft Support. Not applicable to Mac or mobile devices. | Microsoft Outlook will soon allow users to add shared folders to Favorites. Rollout for Targeted Release begins early October 2024, with General Availability starting mid-November 2024. This update applies to the new Outlook for Windows and web, excluding Mac and mobile versions. No admin action is required for the rollout. |
2024-06-22 | MC Last Updated | 06/08/2024 01:25:18 | 2024-06-21T22:11:52Z |
2024-06-22 | MC Messages | Coming soon for new Microsoft Outlook for Windows and Outlook for web: Users will be able to add shared folders to their Favorites list in the top left corner of the screen. This message does not apply to Outlook for Mac or Outlook for mobile devices.
This message is associated with Microsoft 365 Roadmap ID 388913. [When this will happen:] Targeted Release: We will begin rolling out early June 2024 and expect to complete by late July 2024. General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out mid-July 2024 and expect to complete by mid-August 2024. | Updated June 21, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon for new Microsoft Outlook for Windows and Outlook for web: Users will be able to add shared folders to their Favorites list in the top left corner of the screen. This message does not apply to Outlook for Mac or Outlook for mobile devices. This message is associated with Microsoft 365 Roadmap ID 388913. [When this will happen:] Targeted Release: We will begin rolling out early October 2024 (previously early June) and expect to complete by early November 2024 (previously late July). General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out mid-November 2024 (previously mid-July) and expect to complete by early December 2024 (previously mid-August). |
2024-06-22 | MC Title | Microsoft Outlook: Add shared folders to Favorites | (Updated) Microsoft Outlook: Add shared folders to Favorites |
2024-06-22 | MC End Time | 10/25/2024 09:00:00 | 2025-01-13T08:00:00Z |
Last updated 4 days ago