MC799633 – Microsoft Viva: A new feature to manage users in Viva Engage (View-only mode) (archived)

Product:

Microsoft 365 admin center, Microsoft 365 Apps, Microsoft Viva, Microsoft Viva Engage, Outlook, SharePoint, Teams

Platform:

Android, iOS, Mac, mobile, Web, Windows Desktop, World tenant

Status:

Launched

Change type:

Feature update, Admin impact

Links:

395690

Details:

Summary:
Starting July 2024, Viva Engage will introduce a view-only mode, allowing admins to limit users' abilities to create or edit content. Users in view-only mode can still access content and receive notifications. The feature is managed in the Engage admin center and recorded in M365 audit logs. No action is required from admins to enable this feature.

Details:
Starting in July 2024, customers will see a new setting in the Viva Engage admin center to place individual users on view-only mode. View-only mode removes a user's edit and create privileges across your Engage tenant.
Network, Engage, and Global admins can add or remove a user from view-only mode. The feature is in the Engage admin center under the Governance and Compliance tab. All admin activity related to adding and removing users from view-only mode in captured in Engage audit events within M365 audit logs.
In view-only mode, users cannot create or edit any content in Engage, including new communities, posts, comments and replies, and reactions. Once in view-only mode, the user will see an information banner in all Engage surfaces (web/browser, Teams and Outlook apps, mobile apps, SharePoint).
Users retain access to all available content in the network and receive notifications and digests. Content from the user remains visible to others in the network.
A user's view-only status is not shared with anyone else in the network, aside from admins. The feature does not send any notifications to the user; customers own all internal communication around the use of the feature.
Admins can put any user in their network on view-only mode, including guest users. View-only mode applies per user per network. Access to SharePoint sites and files in Engage is not affected by view-only mode.
This message is associated with Microsoft 365 Roadmap ID 395690.
[When will this happen]
General Availability: We will begin rolling out early July 2024 and expect to complete by late August 2024.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2024-06-08

updated:
2024-08-10

Public Preview Start Date

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Docu to Check

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Direct effects for Operations**

- Direct Impact on IT Operations and Services
- Restriction of User Interaction
- Users will be unable to create or edit content in Viva Engage, which may lead to frustration and decreased productivity.
- Roles impacted: End Users, Team Leaders, Project Managers.
- Increased Administrative Oversight
- Admins will need to monitor and manage user statuses actively, which may increase their workload and require additional training on the new feature.
- Roles impacted: Network Admins, Engage Admins, Global Admins.

- Dependencies and Interdependencies with Other IT Services
- Integration with Microsoft 365 Ecosystem
- The view-only mode will affect how users interact with other Microsoft 365 services like Teams and SharePoint, as users may rely on content from Engage for collaboration.
- Roles impacted: IT Support Staff, Collaboration Tool Administrators.
- Audit and Compliance Monitoring
- The feature's reliance on M365 audit logs for tracking changes may necessitate updates to compliance monitoring processes and tools.
- Roles impacted: Compliance Officers, IT Security Administrators.

References:
- Microsoft Support: [Stay connected in Viva Engage view-only mode](https://prod.support.services.microsoft.com/topic/stay-connected-in-viva-engage-view-only-mode-public-preview-ad587473-d1a0-4267-83c9-2a0abe3be00c?preview=true)
- Microsoft Learn: [Manage user privileges with view-only mode in Viva Engage](https://learn.microsoft.com/viva/engage/eac-engage-view-mode)

Data Protection**

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