MC799210 – Microsoft Teams: Change Teams Meeting add-in to install in a new directory (archived)

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check before: 2024-06-20

Product:

Teams, Windows Virtual Desktop

Platform:

Mac, US Instances, World tenant

Status:

Change type:

Feature update, User impact, Admin impact

Links:

Details:

Summary:
The message details a change in the installation directory for the Teams Meeting add-in to prevent file removal during classic Teams uninstallation. It is available now, with no admin action required unless manually installing the add-in. Admins should update documentation accordingly.

Details:
To prevent the classic Microsoft Teams uninstallation from removing the Teams Meeting add-in (TMA) files deployed on a machine during installation, admins must install the Teams Meeting add-in into a different directory than the directory used for a classic Teams installation. If a user manually installs the Teams Meeting add-in with Microsoft Installer (MSI) and specifies the same installation directory used by classic Teams, the TMA files might be removed when classic Teams is uninstalled. Typically, it is only necessary to specify the installation directory for virtual desktop infrastructure (VDI) installations.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): Available now, starting with the release of new Teams on April 9, 2024.

Change Category:
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Scope:
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Release Phase:

Created:
2024-06-07

updated:
2024-06-07

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Potential for increased support tickets related to installation issues
- Users may encounter problems if they manually install the Teams Meeting add-in in the same directory as classic Teams, leading to confusion and the need for troubleshooting.
- Roles impacted: IT Support Staff, Help Desk Technicians
- Need for updated documentation and training for IT administrators
- Admins will need to revise internal documentation to reflect the new installation paths and educate users on the correct installation procedures to avoid conflicts.
- Roles impacted: IT Administrators, IT Training Coordinators

- Direct Impact on IT Services
- Risk of service disruption during the transition period
- If users are not informed about the change, there may be a temporary disruption in Teams Meeting functionalities, affecting collaboration and communication.
- Roles impacted: End Users, Project Managers, Team Leaders
- Dependency on other IT services and applications
- The change may affect integrations with other applications that rely on the Teams Meeting add-in, potentially leading to compatibility issues.
- Roles impacted: Application Developers, Integration Specialists

References:
- Microsoft Teams documentation on installation and updates: [Microsoft Docs](https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app)
- Microsoft Teams Meeting add-in details: [Microsoft Teams Blog](https://techcommunity.microsoft.com/t5/microsoft-teams-blog/bg-p/MicrosoftTeamsBlog)

** AI generated content. This information is not reliable.

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Last updated 4 months ago

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