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MC798682 – (Updated) Microsoft Outlook: Emails sync to your device for offline use

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check before: 2024-06-19

Product:

Exchange, Intune, Microsoft 365 Apps, Outlook

Platform:

Android, iOS, Online, World tenant

Status:

Rolling out

Change type:

Admin impact, New feature, Updated message, User impact

Links:

189809

Details:

Summary:
Outlook will introduce a sync window feature, allowing users to select the number of days' emails to sync for offline access, with options from 1 to 30 days, including attachments. This feature is associated with Microsoft 365 Roadmap ID 189809 and will start roll out in June 2024. Admins can set default sync settings, and users can customize their preferences. Initially, there's a 30-day sync limit and a 2,000 message download limit.

Details:
Updated July 5, 2024: We have updated the content below with additional information about controls. Thank you for your patience.
A new sync window feature will be available in Microsoft Outlook. This feature allows you to choose how many days' worth of emails and attachments you want to download to your device. This way, you can always access your emails and attachments, even when you're offline.
This message is associated with Microsoft 365 Roadmap ID 189809
[When this will happen:]
We will start rolling out in early June 2024 and expect to complete the rollout by early July (previously late June) 2024.

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:
General Availability

Created:
2024-06-05

updated:
2024-07-06

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changes*

DatePropertyoldnew
2024-07-06MC MessagesUpdated June 14, 2024: We have updated the content below with additional information about controls. Thank you for your patience.
A new sync window feature will be available in Microsoft Outlook. This feature allows you to choose how many days' worth of emails and attachments you want to download to your device. This way, you can always access your emails and attachments, even when you're offline.
This message is associated with Microsoft 365 Roadmap ID 189809
[When this will happen:]
We will start rolling out in early June 2024 and expect to complete the rollout by late June 2024.
Updated July 5, 2024: We have updated the content below with additional information about controls. Thank you for your patience.
A new sync window feature will be available in Microsoft Outlook. This feature allows you to choose how many days' worth of emails and attachments you want to download to your device. This way, you can always access your emails and attachments, even when you're offline.
This message is associated with Microsoft 365 Roadmap ID 189809
[When this will happen:]
We will start rolling out in early June 2024 and expect to complete the rollout by early July (previously late June) 2024.
2024-07-06MC TitleMicrosoft Outlook: Emails sync to your device for offline use(Updated) Microsoft Outlook: Emails sync to your device for offline use
2024-07-06MC Last Updated06/14/2024 19:54:452024-07-05T19:44:29Z
2024-07-06MC SummaryOutlook will introduce a sync window feature, allowing users to select the number of days' emails to sync for offline access, with options from 1 to 30 days, including attachments. This feature is associated with Microsoft 365 Roadmap ID 189809 and will roll out in June 2024. Admins can set default sync settings, and users can customize their preferences. Initially, there's a 30-day sync limit and a 2,000 message download limit.Outlook will introduce a sync window feature, allowing users to select the number of days' emails to sync for offline access, with options from 1 to 30 days, including attachments. This feature is associated with Microsoft 365 Roadmap ID 189809 and will start roll out in June 2024. Admins can set default sync settings, and users can customize their preferences. Initially, there's a 30-day sync limit and a 2,000 message download limit.
2024-06-15MC MessagesA new sync window feature will be available in Microsoft Outlook. This feature allows you to choose how many days' worth of emails and attachments you want to download to your device. This way, you can always access your emails and attachments, even when you're offline.

This message is associated with Microsoft 365 Roadmap ID 189809
[When this will happen:]
Targeted Release: We will start rolling out in early June 2024 and expect to complete the rollout by late June 2024.
Updated June 14, 2024: We have updated the content below with additional information about controls. Thank you for your patience.
A new sync window feature will be available in Microsoft Outlook. This feature allows you to choose how many days' worth of emails and attachments you want to download to your device. This way, you can always access your emails and attachments, even when you're offline.
This message is associated with Microsoft 365 Roadmap ID 189809
[When this will happen:]
We will start rolling out in early June 2024 and expect to complete the rollout by late June 2024.
2024-06-15MC MessageTagNamesNew feature, User impact, Admin impactUpdated message, New feature, User impact, Admin impact
2024-06-15MC How AffectWith this feature, users will have access to the following new settings:
Days of Mail to Sync: Users can select how many days of emails they want to sync to their devices, with options ranging from 1 to 30 days.
Include Attachments: There is a toggle option to auto-download all attachments received within the selected sync window. For example, if a user sets their sync window to 14 days and turns this toggle on, all attachments received in the past 14 days will be automatically downloaded to their devices.
Microsoft Intune controls available:
Admins can specify a default sync window.
Admins can allow or disallow changes to the default sync window.
This is the first version of the Sync Settings feature being released. To maintain the best performance of the Outlook app, we are initially releasing this feature with a limit of a 30-day sync window and a limit of 2,000 downloaded messages. We plan to expand this limit in the future.
This feature is available by default.
With this feature, users will have access to the following new settings:
Days of Mail to Sync: Users can select how many days of emails they want to sync to their devices, with options ranging from 1 to 30 days.
Include Attachments: There is a toggle option to auto-download all attachments received within the selected sync window. For example, if a user sets their sync window to 14 days and turns this toggle on, all attachments received in the past 14 days will be automatically downloaded to their devices.
Microsoft Intune controls available:
Admins can specify a default sync window.
Admins can allow or disallow changes to the default sync window.
The keys for these settings are:
com.microsoft.outlook.Settings.DaysToSync
com.microsoft.outlook.Settings.DaysToSync.UserChangeAllowed
It is the admin's responsibility to set a valid value (from 1 to 90).
This is the first version of the sync settings we'll be releasing. To maintain the best performance of the app, we are initially releasing a limit of a 90-day sync window. We plan to expand this limit as soon as we can confirm that the app performs well in production. Depending on the size of the mailbox, you may encounter some limits when downloading messages and/or attachments, but rest assured, we're continuously working on improving this feature. Your feedback is greatly appreciated!
This feature is available by default.
2024-06-15MC Last Updated06/05/2024 01:19:312024-06-14T19:54:45Z

*starting April 2022

Last updated 1 week ago

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