MC797119 – (Updated) SharePoint Online: A new Start experience (archived)

Product:

SharePoint

Platform:

Online, US Instances, Web, World tenant

Status:

Launched

Change type:

Feature update, Updated message, User impact

Links:

MC1018344
124824

Details:

Summary:
A new SharePoint Start experience is coming to SharePoint Online, simplifying site and page creation. It includes a hub for managing drafts, reviewing past work, and tracking engagement. Rollout begins late July 2024, completing by early September, and requires no admin action.

Details:
Updated June 27, 2024: We have updated the content below with updated links for additional information. Thank you for your patience.
Coming soon to SharePoint Online is a new SharePoint Start experience, featuring a user-friendly approach that reduces the effort required for creating sites and pages. Creators will be able to visit the Start experience hub to refine drafts, review past work, and monitor engagement metrics.
Note: Some users may see this feature before other users within your organization.
This message is associated with Microsoft 365 Roadmap ID 124824.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, and DoD): We will begin rolling out late July 2024 (previously early June) and expect to complete by early September 2024 (previously late June).

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-05-31

updated:
2024-06-28

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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Pictures

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Direct effects for Operations**

User Experience Disruption
Users may experience confusion or frustration due to the sudden change in the SharePoint interface, leading to a temporary decrease in productivity as they adapt to the new Start experience.
  - impacted roles: Content Creators, Project Managers
  - references: https://support.microsoft.com/office/discover-content-with-the-sharepoint-start-page-6b85097a-87e0-4611-a29a-dfd49b1a1220, https://techcommunity.microsoft.com/t5/microsoft-sharepoint-blog/microsoft-sharepoint-roadmap-update-may-2024/ba-p/4126582 " target="_blank" rel="nofollow noopener noreferrer">https://techcommunity.microsoft.com/t5/microsoft-sharepoint-blog/microsoft-sharepoint-roadmap-update-may-2024/ba-p/4126582

Increased Support Requests
The rollout of the new Start experience may lead to an increase in support requests from users seeking assistance with the new features and functionalities, straining IT support resources.
  - impacted roles: IT Support Staff, End Users
  - references: https://support.microsoft.com/office/discover-content-with-the-sharepoint-start-page-6b85097a-87e0-4611-a29a-dfd49b1a1220, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=124824

Training and Documentation Gaps
Existing training materials and documentation may become outdated, leading to gaps in user knowledge and potential misuse of the new features until updated resources are provided.
  - impacted roles: Training Coordinators, End Users
  - references: https://techcommunity.microsoft.com/t5/microsoft-sharepoint-blog/microsoft-sharepoint-roadmap-update-may-2024/ba-p/4126582, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=124824

Opportunities**

Enhanced User Experience for Content Creators
The new SharePoint Start experience simplifies the process of creating sites and pages, allowing content creators to refine drafts, review past work, and monitor engagement metrics from a centralized hub. This streamlined process reduces the time and effort required for content creation, improving overall productivity.
  - next-steps: Notify content creators about the new SharePoint Start experience and its features., Update internal documentation and training materials to reflect the new user experience., Organize training sessions or workshops to help users get accustomed to the new interface.
  - roles: Content Creators, Marketing Teams, Project Managers
  - references: https://support.microsoft.com/office/discover-content-with-the-sharepoint-start-page-6b85097a-87e0-4611-a29a-dfd49b1a1220" target="_blank" rel="nofollow noopener noreferrer">https://support.microsoft.com/office/discover-content-with-the-sharepoint-start-page-6b85097a-87e0-4611-a29a-dfd49b1a1220, https://techcommunity.microsoft.com/t5/microsoft-sharepoint-blog/microsoft-sharepoint-roadmap-update-may-2024/ba-p/4126582

Improved Draft Management and Review
The new Start experience hub allows users to easily manage drafts and review past work. This can lead to better content quality as users can revisit and refine their drafts before publishing.
  - next-steps: Encourage users to utilize the draft management features to enhance content quality., Provide guidelines on best practices for draft management and content review., Integrate the draft management process into the existing content creation workflow.
  - roles: Content Creators, Editors, Quality Assurance Teams
  - references: https://support.microsoft.com/office/discover-content-with-the-sharepoint-start-page-6b85097a-87e0-4611-a29a-dfd49b1a1220" target="_blank" rel="nofollow noopener noreferrer">https://support.microsoft.com/office/discover-content-with-the-sharepoint-start-page-6b85097a-87e0-4611-a29a-dfd49b1a1220

Engagement Metrics Tracking
The ability to track engagement metrics directly from the Start experience hub provides valuable insights into how content is performing. This data can be used to make informed decisions about future content creation and strategy.
  - next-steps: Train users on how to interpret and use engagement metrics for content improvement., Incorporate engagement metrics into regular content performance reviews., Set up periodic reports to monitor engagement trends and adjust strategies accordingly.
  - roles: Content Creators, Marketing Teams, Data Analysts
  - references: https://support.microsoft.com/office/discover-content-with-the-sharepoint-start-page-6b85097a-87e0-4611-a29a-dfd49b1a1220" target="_blank" rel="nofollow noopener noreferrer">https://support.microsoft.com/office/discover-content-with-the-sharepoint-start-page-6b85097a-87e0-4611-a29a-dfd49b1a1220

Potentional Risks**

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IT Security**

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