MC796786 – (Updated) Microsoft Viva: Connections news notifications on desktop and web (archived)

Product:

Microsoft Viva, Microsoft Viva Connections, Teams

Platform:

Mac, mobile, Web, Windows Desktop, World tenant

Status:

Launched

Change type:

Feature update, Updated message, User impact

Links:

388370

Details:

Summary:
Microsoft Viva Connections news notifications will be available on Teams desktop and web, mirroring the functionality on Teams mobile. Users can adjust notification settings at the app and individual levels. The rollout begins early June 2024, with no admin action required. For more information, users can visit the Viva Connections mobile News notifications page.

Details:
Updated August 9, 2024: We have updated the message with additional information.
Viva Connections is now a pre-installed app in Teams. Similar to other Teams app, Viva Connections notifications follow the Microsoft Teams notification settings, including Quiet Hours settings.
Users can control what notifications they want to see in the following ways:
On Teams desktop and web, specific notification types can be selectively enabled or disabled under Settings > Notifications and activity > Viva Connections. These settings are respected on Teams mobile as well.
On Teams mobile, notifications can't be selectively enabled or disabled, but users can toggle all push notifications (including Viva Connections) in the Teams mobile app under Settings > Notifications > General Activity > Apps on Teams. Notifications will still be visible under the Microsoft Teams activity feed.
Existing Microsoft Viva Connections news notification functionality (currently available on Microsoft Teams mobile) will now be available on Microsoft Teams desktop. Additionally, this functionality will enable notification settings for Viva Connections at both app and individual notification levels in Teams Desktop.

This message is associated with Microsoft 365 Roadmap ID 388370
[When this will happen:]
General Availability: We will begin rolling out early June 2024 and expect to complete by late June 2024 (previously mid-June).

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-05-30

updated:
2024-08-10

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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linked item details

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Pictures

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased volume of notifications may lead to user distraction and decreased productivity.
- Roles impacted: End Users, Team Leaders
- Potential for confusion regarding notification settings across different platforms (desktop vs. mobile).
- Roles impacted: IT Support Staff, End Users
- Need for monitoring and support for any unexpected issues arising from the rollout.
- Roles impacted: IT Administrators, Helpdesk Staff

- Direct Impact on IT Services
- Integration of new notification settings may require adjustments in existing IT service management processes.
- Roles impacted: IT Service Managers, Change Managers
- Dependencies on Microsoft Teams and Viva Connections may lead to service disruptions if issues arise during the rollout.
- Roles impacted: IT Administrators, Network Engineers
- Increased demand for user training and documentation updates to ensure users understand the new features.
- Roles impacted: Training Coordinators, IT Support Staff

- Direct Impact on IT Users
- Users may experience an influx of notifications, leading to potential notification fatigue.
- Roles impacted: All End Users
- Users will need to familiarize themselves with new settings, which may lead to initial frustration or confusion.
- Roles impacted: All End Users, Team Leaders
- The ability to customize notifications may empower users but could also lead to inconsistent user experiences if not properly communicated.
- Roles impacted: All End Users, IT Support Staff

References:
- Microsoft Viva Connections mobile notifications: https://learn.microsoft.com/viva/connections/mobile-notifications-viva-connections
- Microsoft 365 Roadmap: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=388370

Opportunities**

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Potentional Risks**

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