MC793656 – Retirement of Office 365 connectors from SharePoint Online Webparts (archived)

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check before: 2024-05-31

Product:

SharePoint

Platform:

Online, Web, World tenant

Status:

Change type:

User impact, Admin impact, Retirement

Links:

Details:

Summary:
Office 365 connectors will be retired from SharePoint Online Webparts due to limited use. New connections cannot be created after June 15, 2024, and existing connections cannot be updated or managed after August 1, 2024. Organizations should update training and documentation accordingly.

Details:
Due to limited usage, Office 365 connectors will be retired from SharePoint online webparts.
[When this will happen:]
June 15, 2024: unable to create new connections.
August 1, 2024: unable to update or manage existing connections.

Change Category:
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Scope:
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Release Phase:

Created:
2024-05-17

updated:
2024-05-17

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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Direct effects for Operations**

- Impact on IT Operations
- Disruption in existing workflows that rely on Office 365 connectors, leading to potential delays in information dissemination.
- Roles impacted: IT Operations Team, SharePoint Administrators
- Increased support tickets and queries from users regarding the retirement of connectors, requiring additional resources for resolution.
- Roles impacted: IT Support Staff, Helpdesk Team

- Impact on IT Services
- Loss of functionality in SharePoint Online Webparts, which may affect integrated services that depend on these connectors for data retrieval and notifications.
- Roles impacted: Service Managers, Application Owners
- Need for alternative solutions or workarounds to replace the functionality provided by Office 365 connectors, potentially leading to increased complexity in the IT environment.
- Roles impacted: IT Architects, Solution Designers

- Impact on IT Users
- Users will be unable to create new connections or manage existing ones, leading to frustration and decreased productivity.
- Roles impacted: End Users, Project Managers
- Training and documentation updates will be necessary to inform users about the changes, which may temporarily disrupt user engagement with SharePoint.
- Roles impacted: Training Coordinators, User Experience Teams

- Impact on IT Administrators
- Administrators will need to invest time in updating training materials and documentation to reflect the changes, diverting attention from other critical tasks.
- Roles impacted: SharePoint Administrators, IT Trainers
- Increased responsibility for monitoring and managing user feedback and issues related to the transition away from Office 365 connectors.
- Roles impacted: IT Change Managers, User Support Administrators

- Dependencies and Interdependencies
- Other integrated applications or services that utilize Office 365 connectors may experience disruptions, requiring coordination with other IT teams to mitigate impacts.
- Roles impacted: Integration Specialists, Cross-Functional Teams
- Potential need for re-evaluation of existing SharePoint solutions and their dependencies on connectors, which may lead to broader implications for IT strategy and planning.
- Roles impacted: IT Strategy Planners, Business Analysts

For further details, refer to the official Microsoft documentation: [Use the Connector web part](https://support.microsoft.com/office/use-the-connector-web-part-db0756aa-f78f-4b74-8b19-be5dca0420e1).

Opportunities**

- Transition to Alternative Integration Solutions
- Explore other integration tools or platforms that can replace Office 365 connectors, such as Microsoft Power Automate or third-party connectors.
- Roles benefiting: IT Operations, Business Analysts, and Project Managers.
- Reference: [Microsoft Power Automate](https://flow.microsoft.com/)

- Update Training and Documentation
- Revise training materials and documentation to reflect the changes in SharePoint Online, ensuring users are aware of the retirement and alternative solutions.
- Roles benefiting: Training Coordinators, IT Support Staff, and End Users.
- Reference: [Creating and managing training materials](https://support.microsoft.com/en-us/training)

- Enhance User Experience with Custom Solutions
- Develop custom SharePoint solutions or web parts that can fulfill the functionalities previously provided by Office 365 connectors, tailored to specific user needs.
- Roles benefiting: SharePoint Developers, IT Operations, and End Users.
- Reference: [SharePoint Framework](https://docs.microsoft.com/en-us/sharepoint/dev/spfx/sharepoint-framework-overview)

- Monitor and Optimize Existing SharePoint Usage
- Conduct an audit of current SharePoint usage to identify underutilized features and areas for improvement, ensuring that users are leveraging the platform effectively.
- Roles benefiting: IT Administrators, Business Analysts, and Team Leaders.
- Reference: [SharePoint usage analytics](https://support.microsoft.com/en-us/office/view-sharepoint-site-usage-analytics-5c1b1f4c-8b8f-4c3c-8b1e-3c8f7e1e3c8c)

- Evaluate Licensing Costs and Alternatives
- Review current licensing agreements for Office 365 and SharePoint to identify potential savings or alternative plans that may better suit the organization’s needs post-retirement of connectors.
- Roles benefiting: IT Finance, Procurement, and IT Administrators.
- Reference: [Microsoft 365 Licensing](https://www.microsoft.com/en-us/microsoft-365/pricing)

Potentional Risks**

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