check before: 2024-08-13
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Copilot, Teams, Teams Shifts
Platform:
Android, iOS, Mac, Windows Desktop, World tenant
Status:
Launched
Change type:
Admin impact, New feature, Updated message, User impact
Links:
Details:
Summary:
The Shifts plugin is now available in Microsoft Copilot for Microsoft 365 within Teams, allowing users to inquire about team shifts and time off. Rollout starts early June 2024, completing by early July. To prepare, admins must deploy the plugin and users need to authenticate it.
Details:
Updated June 14, 2024: We have updated the rollout timeline below. Thank you for your patience.
Within Microsoft Teams, Microsoft Copilot for Microsoft 365 users can now leverage the Shifts plugin to get information about their teams' open shifts, shifts, and scheduled time off.
This message is associated with Microsoft 365 Roadmap ID 395783
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early June 2024 and expect to complete by early July 2024 (previously late June).
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-05-15
updated:
2024-06-15
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Direct effects for Operations**
- Direct Impact on IT Operations
- Increased demand for IT support during the rollout period
- Role Impacted: IT Support Staff
- Users may encounter issues while enabling or using the Shifts plugin, leading to a surge in support tickets.
- Potential integration challenges with existing systems
- Role Impacted: IT Administrators
- The Shifts plugin may require adjustments to current configurations or dependencies with other Microsoft 365 services, which could disrupt operations if not managed properly.
- Need for thorough testing and validation of the plugin before full deployment
- Role Impacted: IT Operations Team
- Ensuring that the plugin works seamlessly with existing workflows and does not introduce new issues is critical.
- Direct Impact on IT Services
- Changes in service availability during the deployment phase
- Role Impacted: Service Managers
- Users may experience intermittent access to the Shifts plugin or related services, affecting productivity.
- Increased load on Microsoft Teams and Copilot services
- Role Impacted: Cloud Services Team
- The introduction of the Shifts plugin may lead to higher usage rates, potentially impacting performance and response times.
- Requirement for updated documentation and training materials
- Role Impacted: Training Coordinators
- New features necessitate the creation of user guides and training sessions to ensure users can effectively utilize the Shifts plugin.
- Direct Impact on IT Users
- Changes in user experience and workflow
- Role Impacted: End Users (Employees)
- Users will need to adapt to the new functionalities of the Shifts plugin, which may initially disrupt their established routines.
- Authentication and setup requirements for users
- Role Impacted: End Users (Employees)
- Users must authenticate the plugin, which may lead to confusion or delays if not communicated effectively.
- Potential for increased collaboration and communication among team members
- Role Impacted: Team Leaders/Managers
- The Shifts plugin could enhance visibility into team schedules, fostering better planning and coordination, but may also require adjustment to existing communication practices.
References:
- Microsoft 365 Admin Center Documentation: [Manage Plugins for Copilot](https://learn.microsoft.com/microsoft-365/admin/manage/manage-plugins-for-copilot-in-integrated-apps?view=o365-worldwidemanage-plugins-for-copilot-in-the-microsoft-365-admin-center)
- Microsoft 365 Roadmap ID 395783: [Microsoft Teams: Shifts plugin for Copilot for Microsoft 365](https://0.6.10.7/)
Opportunities**
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Potentional Risks**
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Data Protection**
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Work Council statement**
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DPIA**
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** AI generated content. This information is not reliable.
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change history
| Date | Property | old | new |
| 2024-06-15 | MC prepare | To enable the Shifts plugin, follow these steps:
In Microsoft 365 admin center, ensure users have a Copilot for Microsoft 365 license. In Microsoft 365 admin center, go to Settings > Integrated Apps > Available Apps > Deploy Shifts for Microsoft Teams. For more information, see Manage Plugins for Copilot in Integrated Apps. In Teams, the end user can enable the Shifts plugin from within Copilot for Microsoft 365 using the plugin flyout. The user will need to authenticate the connection. https://learn.microsoft.com/microsoft-365/admin/manage/manage-plugins-for-copilot-in-integrated-apps?view=o365-worldwide#manage-plugins-for-copilot-in-the-microsoft-365-admin-center https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters=&searchterms=395783 | To enable the Shifts plugin, follow these steps:
In Microsoft 365 admin center, ensure users have a Copilot for Microsoft 365 license. In Microsoft 365 admin center, go to Settings > Integrated Apps > Available Apps > Deploy Shifts for Microsoft Teams. For more information, see Manage Plugins for Copilot in Integrated Apps. In Teams, the end user can enable the Shifts plugin from within Copilot for Microsoft 365 using the plugin flyout. The user will need to authenticate the connection. https://0.6.10.7/ https://learn.microsoft.com/microsoft-365/admin/manage/manage-plugins-for-copilot-in-integrated-apps?view=o365-worldwide#manage-plugins-for-copilot-in-the-microsoft-365-admin-center |
| 2024-06-15 | MC Summary | The Shifts plugin is now available in Microsoft Copilot for Microsoft 365 within Teams, allowing users to inquire about team shifts and time off. Rollout starts early June 2024, completing by late June. To prepare, admins must deploy the plugin and users need to authenticate it. | The Shifts plugin is now available in Microsoft Copilot for Microsoft 365 within Teams, allowing users to inquire about team shifts and time off. Rollout starts early June 2024, completing by early July. To prepare, admins must deploy the plugin and users need to authenticate it. |
| 2024-06-15 | MC Last Updated | 05/15/2024 02:13:44 | 2024-06-14T22:19:40Z |
| 2024-06-15 | MC Messages | Within Microsoft Teams, Microsoft Copilot for Microsoft 365 users can now leverage the Shifts plugin to get information about their teams' open shifts, shifts, and scheduled time off.
This message is associated with Microsoft 365 Roadmap ID 395783 [When this will happen:] General Availability (Worldwide): We will begin rolling out early June 2024 and expect to complete by late June 2024. | Updated June 14, 2024: We have updated the rollout timeline below. Thank you for your patience.
Within Microsoft Teams, Microsoft Copilot for Microsoft 365 users can now leverage the Shifts plugin to get information about their teams' open shifts, shifts, and scheduled time off. This message is associated with Microsoft 365 Roadmap ID 395783 [When this will happen:] General Availability (Worldwide): We will begin rolling out early June 2024 and expect to complete by early July 2024 (previously late June). |
| 2024-06-15 | MC Title | Microsoft Teams: Shifts plugin in Microsoft Copilot for Microsoft 365 | (Updated) Microsoft Teams: Shifts plugin in Microsoft Copilot for Microsoft 365 |
| 2024-06-15 | MC MessageTagNames | New feature, User impact, Admin impact | Updated message, New feature, User impact, Admin impact |
| 2024-06-13 | MC prepare | To enable the Shifts plugin, follow these steps:
In Microsoft 365 admin center, ensure users have a Copilot for Microsoft 365 license. In Microsoft 365 admin center, go to Settings > Integrated Apps > Available Apps > Deploy Shifts for Microsoft Teams. For more information, see Manage Plugins for Copilot in Integrated Apps. In Teams, the end user can enable the Shifts plugin from within Copilot for Microsoft 365 using the plugin flyout. The user will need to authenticate the connection. https://learn.microsoft.com/microsoft-365/admin/manage/manage-plugins-for-copilot-in-integrated-apps?view=o365-worldwide#manage-plugins-for-copilot-in-the-microsoft-365-admin-center) https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters=&searchterms=395783 | To enable the Shifts plugin, follow these steps:
In Microsoft 365 admin center, ensure users have a Copilot for Microsoft 365 license. In Microsoft 365 admin center, go to Settings > Integrated Apps > Available Apps > Deploy Shifts for Microsoft Teams. For more information, see Manage Plugins for Copilot in Integrated Apps. In Teams, the end user can enable the Shifts plugin from within Copilot for Microsoft 365 using the plugin flyout. The user will need to authenticate the connection. https://learn.microsoft.com/microsoft-365/admin/manage/manage-plugins-for-copilot-in-integrated-apps?view=o365-worldwide#manage-plugins-for-copilot-in-the-microsoft-365-admin-center https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters=&searchterms=395783 |
Last updated 4 months ago
