check before: 2024-08-13
Product:
Copilot, Microsoft 365 Apps, Outlook, Teams
Platform:
Windows Desktop, World tenant
Status:
Launched
Change type:
New feature, Updated message, User impact
Links:
Details:
Summary:
The Microsoft Copilot app will be available in classic Outlook for Windows, starting with a Public Preview in early May 2024 and achieving General Availability by mid-June 2024. This feature comes with a qualifying Copilot license and requires no admin action prior to rollout.
Details:
Updated June 6, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon: The same Microsoft Copilot experience you can get from the Microsoft Teams app, at copilot.microsoft.com ("Work mode"), and in many other places soon will be available in classic Microsoft Outlook for Windows. This feature is enabled by default for any users with a qualifying Copilot license.
This message is associated with Microsoft 365 Roadmap ID 388753.
[When this will happen:]
Public Preview: We will begin rolling out early May 2024 and expect to complete by mid-May 2024.
General Availability (Worldwide): We will begin rolling out mid-June 2024 (previously late May) and expect to complete by early July 2024 (previously early June).
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2024-05-04
updated:
2024-08-10
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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Direct effects for Operations**
- Direct Impact on IT Operations
- Increased system resource utilization due to the integration of Microsoft Copilot in Outlook, potentially affecting performance.
- Roles impacted: IT Operations Team, System Administrators
- Need for monitoring and support for new features, as users may encounter issues or require assistance with the Copilot functionality.
- Roles impacted: IT Support Staff, Helpdesk Technicians
- Potential for increased ticket volume related to user queries and issues with the new feature, leading to resource strain.
- Roles impacted: IT Support Staff, Service Desk Managers
- Direct Impact on IT Services
- Dependency on Microsoft 365 services, which may experience downtime or performance issues during the rollout, affecting all users.
- Roles impacted: IT Service Managers, Cloud Services Administrators
- Integration with existing workflows and services may require adjustments or updates to documentation and training materials.
- Roles impacted: IT Training Coordinators, Documentation Specialists
- Possible conflicts with existing add-ins or third-party applications that interact with Outlook, leading to service disruptions.
- Roles impacted: Application Support Teams, IT Change Managers
- Direct Impact on IT Users
- Users may experience a learning curve with the new Copilot features, leading to temporary productivity loss.
- Roles impacted: All End Users, Department Managers
- Changes in user interface and functionality may lead to confusion or frustration among users accustomed to the classic Outlook experience.
- Roles impacted: All End Users, User Experience Teams
- Increased reliance on AI-driven features may raise concerns regarding data privacy and security among users.
- Roles impacted: Compliance Officers, Data Protection Officers
References:
- Microsoft 365 Roadmap: [Microsoft 365 Roadmap](https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=388753)
- Microsoft Community Hub: [What's New in Copilot | April 2024](https://techcommunity.microsoft.com/t5/copilot-for-microsoft-365/what-s-new-in-copilot-april-2024/ba-p/4123808)
Opportunities**
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Potentional Risks**
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Data Protection**
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Work Council statement**
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DPIA**
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** AI generated content. This information is not reliable.
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change history
| Date | Property | old | new |
| 2024-06-07 | MC MessageTagNames | New feature, User impact | Updated message, New feature, User impact |
| 2024-06-07 | MC Summary | The Microsoft Copilot app will be available in classic Outlook for Windows, starting with a Public Preview in early May 2024 and achieving General Availability by early June 2024. This feature comes with a qualifying Copilot license and requires no admin action prior to rollout. | The Microsoft Copilot app will be available in classic Outlook for Windows, starting with a Public Preview in early May 2024 and achieving General Availability by mid-June 2024. This feature comes with a qualifying Copilot license and requires no admin action prior to rollout. |
| 2024-06-07 | MC Last Updated | 05/04/2024 06:06:00 | 2024-06-06T22:34:27Z |
| 2024-06-07 | MC Messages | Coming soon: The same Microsoft Copilot experience you can get from the Microsoft Teams app, at copilot.microsoft.com ("Work mode"), and in many other places soon will be available in classic Microsoft Outlook for Windows. This feature is enabled by default for any users with a qualifying Copilot license.
This message is associated with Microsoft 365 Roadmap ID 388753. [When this will happen:] Public Preview: We will begin rolling out early May 2024 and expect to complete by mid-May 2024. General Availability (Worldwide): We will begin rolling out late May 2024 and expect to complete by early June 2024. | Updated June 6, 2024: We have updated the rollout timeline below. Thank you for your patience.
Coming soon: The same Microsoft Copilot experience you can get from the Microsoft Teams app, at copilot.microsoft.com ("Work mode"), and in many other places soon will be available in classic Microsoft Outlook for Windows. This feature is enabled by default for any users with a qualifying Copilot license. This message is associated with Microsoft 365 Roadmap ID 388753. [When this will happen:] Public Preview: We will begin rolling out early May 2024 and expect to complete by mid-May 2024. General Availability (Worldwide): We will begin rolling out mid-June 2024 (previously late May) and expect to complete by early July 2024 (previously early June). |
| 2024-06-07 | MC Title | Microsoft Outlook: Microsoft Copilot app in classic Outlook for Windows | (Updated) Microsoft Outlook: Microsoft Copilot app in classic Outlook for Windows |
| 2024-06-07 | MC End Time | 07/26/2024 09:00:00 | 2024-08-12T09:00:00Z |
Last updated 1 month ago
