check before: 2024-05-17
Product:
Defender, Microsoft 365 suite, Purview Communication Compliance, Purview Data Loss Prevention
Platform:
Web, World tenant
Status:
Launched
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Purview Data Loss Prevention is introducing a new 'send email notification' remediation action and customizable email templates. These enhancements, available in Public Preview in late May 2024 and General Availability in late June 2024, allow for dynamic and efficient incident communication, with an audit trail for actions taken. No admin action is required before the rollout. Microsoft 365 Roadmap ID 373310 is associated with this update.
Details:
Coming soon for Microsoft Purview Data Loss Prevention (DLP): Enhance your DLP incident management with the new send email notification remediation action and customize email templates in Purview DLP and Defender. Use dynamic variables and tokens to easily create and maintain consistent and efficient email communications, complete with an audit trail.
Utilize these email templates to take actions such as:
Informing end-users or their managers about incidents, severity, or the analyst's recommendations.
Managing remediation efforts by sending follow-up notifications to end users with due dates.
Keeping analysts informed about incident updates and assignments.
Notifying approvers of pending items with ease.
This message is associated with Microsoft 365 Roadmap ID 373310
[When this will happen:]
Public Preview: We will begin rolling out late May 2024 and expect to complete by mid-June 2024.
General Availability: We will begin rolling out late June 2024 and expect to complete by mid-July 2024.
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2024-05-03
updated:
2024-08-10
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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linked item details
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Direct effects for Operations**
- Direct Impact on IT Operations
- Enhanced incident communication may lead to increased email traffic, potentially affecting email server performance and response times.
- Roles impacted: IT Operations Team, Network Administrators
- The introduction of customizable email templates may require updates to existing documentation and training materials for IT staff.
- Roles impacted: IT Administrators, Compliance Officers
- Direct Impact on IT Services
- The new email notification feature could lead to a higher volume of incident reports being generated, which may strain existing incident management systems and workflows.
- Roles impacted: Incident Response Team, Service Desk Staff
- Integration with other Microsoft 365 services may require adjustments to ensure seamless communication and data flow, potentially impacting service availability during the transition.
- Roles impacted: IT Service Managers, System Integrators
- Direct Impact on IT Users
- Users may experience an increase in notifications related to DLP incidents, which could lead to confusion or alert fatigue if not managed properly.
- Roles impacted: End Users, Department Managers
- The clarity and consistency of incident communications may improve user understanding of DLP policies, but may also raise expectations for response times and follow-up actions.
- Roles impacted: End Users, Compliance Training Coordinators
- Direct Impact on IT Administrators
- Administrators may need to monitor and manage the new email templates and notifications, adding to their workload.
- Roles impacted: IT Administrators, Compliance Officers
- The audit trail feature may require additional oversight to ensure compliance with data protection regulations, necessitating further training and resource allocation.
- Roles impacted: IT Security Team, Compliance Officers
References:
- Microsoft 365 Roadmap ID 373310: [Microsoft 365 Roadmap](https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters=&searchterms=373310)
Data Protection**
XXXXXXX ...paid membership only
** AI generated content. This information is not reliable.
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Last updated 1 month ago
