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MC789610 – Microsoft Teams: Adjusting the Record a greeting button to reflect Its intended purpose in voicemail settings

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check before: 2024-05-16

Product:

Teams

Platform:

US Instances, World tenant

Status:

Change type:

Feature update, Admin impact

Links:

Details:

Summary:
Microsoft Teams is updating the 'Record a greeting' button under Voicemail settings to only allow greeting recordings, aligning with its intended purpose. This change, starting in early May 2024 and ending by late June 2024, aims to enhance data protection and simplify the recording process. No action is required from users for this update.

Details:
Microsoft Teams: Efforts are underway to improve the functionality of the Record a greeting button under Voicemail settings. Currently, when users press this button, they are redirected to an IVR menu with multiple options. However, only one of these options is related to greeting recording.
To address this issue, we will be aligning the button's functionality with its intended and official purpose, so that under the Record a greeting button, users will only be able to record their greetings. This change is primarily being made to strengthen data protection, but it will also reduce the number of steps required for end-users to record their greetings.
To find the Record a greeting button, open MS Teams and navigate to Settings > Calls > Manage Voicemail > Record a greeting button.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early May 2024 and expect to complete by late May 2024.
General Availability (GCC): We will begin rolling out mid-May 2024 and expect to complete by late June 2024.
General Availability (GCC High): We will begin rolling out mid-May 2024 and expect to complete by late June 2024.
General Availability (DoD): We will begin rolling out mid-May 2024 and expect to complete by late June 2024.
This change is primarily being made to strengthen data protection, but it will also reduce the number of steps required for end-users to record their greetings.

Change Category:
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Scope:
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Release Phase:

Created:
2024-05-02

updated:
2024-05-02

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Last updated 2 weeks ago

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