MC788952 – (Updated) Updated handling of Microsoft Office documents in Microsoft Outlook for iOS and Android

Outlook logo

check before: 2024-09-01

Product:

Microsoft 365 Apps, Outlook

Platform:

Android, iOS, mobile, US Instances, World tenant

Status:

Change type:

Feature update, Updated message, User impact

Links:

Details:

Summary:
Outlook for iOS and Android will prioritize standalone Word, Excel, or PowerPoint apps for opening documents over the Microsoft 365 app, starting early September 2024. Organizations should adjust app management policies and inform users about this update.

Details:
Updated August 20, 2024: We have updated the rollout timeline below. Thank you for your patience.
With this feature update, if both the Microsoft 365 app and the standalone apps for Microsoft Word, Microsoft Excel, or Microsoft PowerPoint are installed on a user's mobile device, the standalone app will be given preference for opening its respective file type over the Microsoft 365 app.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out early September 2024 (previously early August) and expect to complete by mid-October 2024 (previously mid-September).

Change Category:
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Scope:
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Release Phase:

Created:
2024-04-30

updated:
2024-08-21

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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Direct effects for Operations**

Change in Document Opening Preference
Users will experience a shift in how documents are opened, potentially leading to confusion if they are accustomed to using the Microsoft 365 app.
   - impacted roles: End Users, IT Support
   - references: https://techcommunity.microsoft.com/t5/outlook-blog/updated-handling-of-microsoft-office-documents-in-microsoft/ba-p/3851230

Need for Policy Adjustments
Organizations may need to revise app management policies to accommodate the new preference for standalone apps, which could lead to temporary disruptions in document handling processes.
   - impacted roles: IT Administrators, Compliance Officers
   - references: https://techcommunity.microsoft.com/t5/outlook-blog/updated-handling-of-microsoft-office-documents-in-microsoft/ba-p/3851230

User Training and Documentation Updates
Users may require updated training and documentation to understand the new workflow, which could lead to decreased productivity during the transition period.
   - impacted roles: End Users, Training Coordinators
   - references: https://techcommunity.microsoft.com/t5/outlook-blog/updated-handling-of-microsoft-office-documents-in-microsoft/ba-p/3851230

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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** AI generated content. This information is not reliable.

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change history

DatePropertyoldnew
2024-08-21MC Last Updated07/22/2024 23:50:452024-08-21T01:27:01Z
2024-08-21MC MessagesUpdated July 22, 2024: We have updated the rollout timeline below. Thank you for your patience.
With this feature update, if both the Microsoft 365 app and the standalone apps for Microsoft Word, Microsoft Excel, or Microsoft PowerPoint are installed on a user's mobile device, the standalone app will be given preference for opening its respective file type over the Microsoft 365 app.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out early August 2024 (previously early July and expect to complete by mid-September 2024 (previously mid-August).
Updated August 20, 2024: We have updated the rollout timeline below. Thank you for your patience.
With this feature update, if both the Microsoft 365 app and the standalone apps for Microsoft Word, Microsoft Excel, or Microsoft PowerPoint are installed on a user's mobile device, the standalone app will be given preference for opening its respective file type over the Microsoft 365 app.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out early September 2024 (previously early August) and expect to complete by mid-October 2024 (previously mid-September).
2024-08-21MC End Time10/29/2024 08:00:002024-11-18T08:00:00Z
2024-08-21MC SummaryOutlook for iOS and Android will prioritize standalone Word, Excel, or PowerPoint apps for opening documents over the Microsoft 365 app, starting early August 2024. Organizations should adjust app management policies and inform users about this update.Outlook for iOS and Android will prioritize standalone Word, Excel, or PowerPoint apps for opening documents over the Microsoft 365 app, starting early September 2024. Organizations should adjust app management policies and inform users about this update.
2024-07-23MC MessagesUpdated June 13, 2024: We have updated the rollout timeline below. Thank you for your patience.
With this feature update, if both the Microsoft 365 app and the standalone apps for Microsoft Word, Microsoft Excel, or Microsoft PowerPoint are installed on a user’s mobile device, the standalone app will be given preference for opening its respective file type over the Microsoft 365 app.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out early July 2024 (previously early June) and expect to complete by mid-August 2024 (previously mid-July).
Updated July 22, 2024: We have updated the rollout timeline below. Thank you for your patience.
With this feature update, if both the Microsoft 365 app and the standalone apps for Microsoft Word, Microsoft Excel, or Microsoft PowerPoint are installed on a user’s mobile device, the standalone app will be given preference for opening its respective file type over the Microsoft 365 app.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out early August 2024 (previously early July and expect to complete by mid-September 2024 (previously mid-August).
2024-07-23MC Last Updated06/14/2024 00:43:352024-07-22T23:50:45Z
2024-07-23MC SummaryOutlook for iOS and Android will prioritize standalone Word, Excel, or PowerPoint apps for opening documents over the Microsoft 365 app, starting early July 2024. Organizations should adjust app management policies and inform users about this update.Outlook for iOS and Android will prioritize standalone Word, Excel, or PowerPoint apps for opening documents over the Microsoft 365 app, starting early August 2024. Organizations should adjust app management policies and inform users about this update.
2024-06-14MC MessagesWith this feature update, if both the Microsoft 365 app and the standalone apps for Microsoft Word, Microsoft Excel, or Microsoft PowerPoint are installed on a user’s mobile device, the standalone app will be given preference for opening its respective file type over the Microsoft 365 app.
[When this will happen:]
General Availability (Worldwide, GCC, GCCHigh, DoD): We will begin rolling out early June 2024 and expect to complete by mid-July 2024.
Updated June 13, 2024: We have updated the rollout timeline below. Thank you for your patience.
With this feature update, if both the Microsoft 365 app and the standalone apps for Microsoft Word, Microsoft Excel, or Microsoft PowerPoint are installed on a user’s mobile device, the standalone app will be given preference for opening its respective file type over the Microsoft 365 app.
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out early July 2024 (previously early June) and expect to complete by mid-August 2024 (previously mid-July).
2024-06-14MC TitleUpdated handling of Microsoft Office documents in Microsoft Outlook for iOS and Android(Updated) Updated handling of Microsoft Office documents in Microsoft Outlook for iOS and Android
2024-06-14MC Last Updated04/30/2024 01:03:552024-06-14T00:43:35Z
2024-06-14MC MessageTagNamesFeature update, User impactUpdated message, Feature update, User impact
2024-06-14MC SummaryOutlook for iOS and Android will prioritize standalone Word, Excel, or PowerPoint apps for opening documents over the Microsoft 365 app, starting early June 2024. Organizations should adjust app management policies and inform users about this update.Outlook for iOS and Android will prioritize standalone Word, Excel, or PowerPoint apps for opening documents over the Microsoft 365 app, starting early July 2024. Organizations should adjust app management policies and inform users about this update.

Last updated 3 weeks ago

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