check before: 2024-03-28
Product:
FastTrack, Intune, Windows 365, Windows Autopatch
Platform:
Windows Desktop, World tenant
Status:
Change type:
Admin impact
Links:
Details:
If you are an IT admin with questions about managing and updating Windows, we want to help. Every third Thursday of the month, we host a live chat-based event on the Tech Community called Windows Office Hours. Members of the Windows, Intune, Windows Autopilot, Windows Autopatch, and Windows 365 engineering teams will be standing by to answer your questions. We also have experts from FastTrack, the Customer Acceleration Team, and Microsoft public sector teams.
Want to attend the March 21st session of Office Hours? Click here to add it to your calendar. There is no video or live meeting component. Simply visit the event page, log in to the Tech Community, and leave your questions in the Comments section. You can also bookmark https://aka.ms/Windows/OfficeHours for upcoming dates (and the ability to add this event to your calendar). We look forward to helping you.
Change Category:
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Scope:
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Release Phase:
Created:
2024-03-15
updated:
2024-03-15
Task Type
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Docu to Check
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MS Preperations
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MS Urgency
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MS workload name
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Direct effects for Operations**
- Direct Impact on IT Operations
- Potential for increased workload during the event
- IT administrators may need to monitor the event for questions and issues raised by users.
- Role Impacted: IT Administrators, Support Teams
- Risk of service interruptions or delays in response to user queries
- If multiple users raise issues simultaneously, it may lead to a backlog in support requests.
- Role Impacted: IT Support Staff, Helpdesk Teams
- Direct Impact on IT Services
- Dependency on the Tech Community platform's stability
- Any downtime or performance issues with the Tech Community could hinder users from accessing support.
- Role Impacted: IT Operations Managers, Service Reliability Engineers
- Interdependencies with Windows, Intune, and Windows 365 services
- Changes or updates discussed during the event may require immediate implementation, impacting service availability.
- Role Impacted: IT Administrators, Change Management Teams
References:
- Microsoft Tech Community: [Windows Office Hours](https://aka.ms/Windows/OfficeHours)
- Microsoft FastTrack: [FastTrack for Microsoft 365](https://fasttrack.microsoft.com/)
** AI generated content. This information must be reviewed before use.
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Last updated 4 months ago
