MC718473 – February skilling snacks: Bite-sized learning for IT pros

Product:

Office 365 general

Platform:

World tenant

Status:

Change type:

Admin impact

Links:

Details:

Visit our updated learning series on all things Windows. Every two weeks, we package available resources on a different topic in a way that is easy to consume in under two hours each. This professional development opportunity is appropriate for all skill levels, from entry-level to senior and seasoned.

This month, learn more about security: hardware security, passwordless authentication, and data security basics.

When will this happen:
This series is already available. Three skilling snacks have been added between January and February to the library of 33 learning journeys. New topics are published every other week.

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Release Phase:

Created:
2024-02-23

updated:
2024-08-10

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Docu to Check

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased demand for IT support during the transition to new security practices
- Potential for higher ticket volumes as users adapt to new hardware security and passwordless authentication methods
- Roles impacted: IT Support Staff, Helpdesk Technicians
- Need for system updates and configurations to support new security features
- Possible downtime or performance issues during implementation of updates
- Roles impacted: IT Administrators, System Engineers

- Direct Impact on IT Services
- Changes in user access protocols may lead to temporary disruptions in service availability
- Users may experience issues logging into systems or accessing applications during the transition
- Roles impacted: End Users, Application Managers
- Integration challenges with existing IT services and tools
- Potential compatibility issues with legacy systems that do not support new security measures
- Roles impacted: IT Architects, System Integrators

References:
- Microsoft Tech Community: [Skilling Snack: Data Security Basics for IT Pros](https://techcommunity.microsoft.com/t5/windows-it-pro-blog/skilling-snack-data-security-basics-for-it-pros/ba-p/4062790)
- Microsoft Tech Community: [Skilling Snack: Windows Hardware Security Introduction](https://techcommunity.microsoft.com/t5/windows-it-pro-blog/skilling-snack-windows-hardware-security-introduction/ba-p/4032507)
- Microsoft Tech Community: [Skilling Snack: Windows Passwordless Options](https://techcommunity.microsoft.com/t5/windows-it-pro-blog/skilling-snack-windows-passwordless-options/ba-p/4051819)