check before: 2024-01-02
Product:
Office 365 general, Windows
Platform:
World tenant, Online
Status:
Change type:
Admin impact
Links:
Details:
Review and bookmark our learning resources called Windows skilling snacks. We've updated our library of personalized learning and put together a cheat sheet of all the Windows servicing topics we covered in 2023. Each topic packages available resources in a way that is easy to consume in under two hours. This professional development opportunity is appropriate for all skill levels.
When will this happen:
This series is already available. One skilling snack was added in December to the library of 30 learning journeys. A summary of 10 topics focused on Windows servicing is available today. We will resume publishing new topics every other week in January 2024.
Change Category:
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Scope:
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Release Phase:
Created:
2023-12-20
updated:
2024-08-10
Task Type
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Docu to Check
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MS Preperations
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MS Urgency
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MS workload name
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Direct effects for Operations**
- Direct Impact on IT Operations
- Increased demand for IT support during the transition to updated Windows servicing skills
- Potential for higher volume of support tickets as users adapt to new features and processes
- Role impacted: IT Support Staff
- Possible disruptions in existing workflows as IT staff engage in training sessions
- Time away from regular duties may lead to delays in incident resolution and service requests
- Role impacted: IT Administrators
- Direct Impact on IT Services
- Changes in service delivery due to updated Windows servicing practices
- New configurations or updates may require adjustments in service management tools and processes
- Role impacted: IT Service Managers
- Risk of compatibility issues with existing applications and services as new servicing skills are implemented
- Potential for service outages or degraded performance if not properly tested before deployment
- Role impacted: Application Owners
References:
- Microsoft Tech Community: [Windows Skilling Snacks](https://techcommunity.microsoft.com/t5/windows-it-pro-blog/windows-skilling-snacks-bite-sized-learning-for-it-pros/ba-p/3725923)
- Microsoft Tech Community: [Wrap Up 2023 by Upgrading Your Windows Servicing Skills](https://techcommunity.microsoft.com/t5/windows-servicing/wrap-up-2023-by-upgrading-your-windows-servicing-skills/m-p/4012479)
** AI generated content. This information must be reviewed before use.
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Last updated 2 weeks ago ago
