MC686193 – Windows 11 2023 Update available (archived)

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check before: 2023-09-26

Product:

Intune, Microsoft 365 admin center, SharePoint, Teams, Windows, Windows 365, Windows Server

Platform:

Education, Windows Desktop, World tenant

Status:

Change type:

Admin impact

Links:

Details:

Windows 11, version 23H2 - also referred to as the Windows 11 2023 Update - has reached general availability (GA). This is the second feature update for Windows 11, offering the features announced in September as part of continuous innovation plus a scoped set of new enhancements to the Start menu, taskbar, and chat experience, which is now Microsoft Teams (free).


We recommend that you begin a targeted deployment to validate that your apps, devices, and infrastructure work as expected with the new release. For details on the overall rollout strategy for this release, see How to get the Windows 11 2023 Update. For more information on ways to get the update, watch this video.

When will this happen:
For commercial organizations, availability of Windows 11, version 23H2 begins today through familiar channels, such as Windows Server Update Services (WSUS), Windows Update for Business, and the Volume Licensing Service Center (VLSC). It is also available for Windows 365 and Azure Virtual Desktop, and via Visual Studio Subscriptions.

Change Category:
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Scope:
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Release Phase:

Created:
2023-11-01

updated:
2024-08-10

Task Type

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MS How does it affect me

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Direct effects for Operations**

- Impact on IT Operations
- Potential disruptions during the deployment phase
- Risk of downtime or degraded performance of devices during the update process
- Role impacted: IT Operations Team
- Compatibility issues with existing applications and services
- Applications may not function as expected with the new OS version, leading to user frustration
- Role impacted: Application Support Team
- Increased workload for IT staff due to troubleshooting and support requests
- Higher volume of tickets related to the update, requiring additional resources
- Role impacted: IT Helpdesk

- Impact on IT Services
- Changes in service delivery due to new features and enhancements
- New functionalities in Teams and SharePoint may require retraining or adjustments in workflows
- Role impacted: Service Delivery Managers
- Dependency on Microsoft services for updates and support
- Any issues with Microsoft’s update servers could delay the rollout and impact service availability
- Role impacted: IT Infrastructure Team
- Need for updated documentation and training materials
- Existing documentation may become outdated, necessitating revisions and training sessions
- Role impacted: IT Training and Documentation Team

- Impact on IT Users
- User experience changes due to interface updates
- Users may need time to adapt to new features in the Start menu and taskbar, impacting productivity
- Role impacted: End Users
- Potential for increased security risks during the transition
- Users may inadvertently expose systems to vulnerabilities if not properly trained on new security features
- Role impacted: Security Team
- User dissatisfaction if issues arise during the update
- Negative impact on user morale and trust in IT if the update leads to significant problems
- Role impacted: User Experience Team

References:
- [Windows 11 Release Information](https://docs.microsoft.com/windows/release-health/windows11-release-information)
- [Windows Update for Business](https://learn.microsoft.com/windows/deployment/update/waas-manage-updates-wufb)
- [Microsoft Teams for Home](https://www.microsoft.com/microsoft-teams/teams-for-home)

Opportunities**

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Potentional Risks**

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** AI generated content. This information must be reviewed before use.

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