MC685787 – October skilling snacks: Bite-sized learning for IT pros (archived)

Product:

Office 365 general

Platform:

World tenant, Online

Status:

Change type:

Admin impact

Links:

Details:

Visit our updated learning series on all things Windows. Every two weeks, we package available resources on a different topic in a way that is easy to consume in under two hours each. This professional development opportunity is appropriate for all skill levels, from entry-level to senior and seasoned. This month, learn about BitLocker management for enterprises and voice access in Windows.

When will this happen:
This series is already available. Two skilling snacks have been added in October to the library of 27 learning journeys. New topics are published every other week.

Change Category:
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Scope:
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Release Phase:

Created:
2023-10-31

updated:
2024-08-10

Task Type

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Docu to Check

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MS Preperations

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MS Urgency

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased demand for IT support during the transition to new learning resources
- Potential for higher volume of support tickets as users seek assistance with new features (e.g., BitLocker management and voice access)
- Roles impacted: IT Support Staff, Help Desk Technicians
- Changes in user behavior and system usage patterns
- Users may experiment with new features, leading to unanticipated system loads or configurations
- Roles impacted: System Administrators, Network Administrators

- Direct Impact on IT Services
- Integration of new learning materials into existing training platforms
- Potential for service disruptions if the learning platform experiences technical issues during updates
- Roles impacted: IT Service Managers, Learning and Development Coordinators
- Dependencies on other IT services (e.g., Active Directory for user access to training materials)
- If there are issues with user authentication or access rights, it could hinder users from accessing the skilling snacks
- Roles impacted: IT Security Administrators, System Architects

References:
- Microsoft Tech Community: [BitLocker management for enterprises](https://techcommunity.microsoft.com/t5/windows-it-pro-blog/skilling-snack-bitlocker-management-for-enterprises/ba-p/3950803)
- Microsoft Tech Community: [Voice access in Windows](https://techcommunity.microsoft.com/t5/windows-it-pro-blog/skilling-snack-voice-access-in-windows/ba-p/3962042)
- Microsoft Tech Community: [Windows skilling snacks: bite-sized learning for IT pros](https://techcommunity.microsoft.com/t5/windows-it-pro-blog/windows-skilling-snacks-bite-sized-learning-for-it-pros/ba-p/3725923)