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MC677515 – (Updated) Viva Pulse – Teams Chat Notifications (archived)

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check before: 2023-10-11

Product:

Microsoft 365 admin center, Microsoft Viva, Teams

Platform:

World tenant

Status:

Change type:

Admin impact, New feature, Updated message, User impact

Links:

Details:

Updated November 16, 2023: We have updated the rollout timeline below. Thank you for your patience.
In addition to the currently enabled email notifications, Viva Pulse will begin to send notifications through Teams Chat. Users will only receive Teams Chat notifications if they have the Viva Pulse Teams app installed. As the admin, you can either 1) install the Viva Pulse Teams app on users in your tenant through a Teams app setup policy or 2) please encourage users to visit the Teams app store to download the Viva Pulse Teams app to ensure users can receive the Teams Chat notifications.

Through the Viva Pulse chatbot, Teams Chat notifications will be sent for the following scenarios:
Welcome message when:
the tenant admin installs the Viva Pulse app on users in the tenant and
the user installs the Viva Pulse app from the Teams app store.
The feedback author creates a Pulse request.
The feedback author shares a Pulse report.
The feedback author’s Pulse is closed.
In early October, when feedback providers receive the Teams Chat notification to respond to Pulses, they will be directed to the Viva Pulse Teams app to provide feedback. By the end of October, with the implementation of inline response, feedback providers will be able to directly respond to Pulses in the Teams Chat notification without needing to visit the Viva Pulse Teams app to provide feedback.
[When this will happen:]

These changes will begin to roll out by mid-October 2023 and complete roll out by the early December 2023 (previously early November 2023).

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:

Created:
2023-09-27

updated:
2023-11-17

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changes*

DatePropertyoldnew
2023-11-17MC Last Updated10/21/2023 00:49:542023-11-16T21:38:33Z
2023-11-17MC MessagesUpdated October 20, 2023: We have updated the rollout timeline below. Thank you for your patience.
In addition to the currently enabled email notifications, Viva Pulse will begin to send notifications through Teams Chat. Users will only receive Teams Chat notifications if they have the Viva Pulse Teams app installed. As the admin, you can either 1) install the Viva Pulse Teams app on users in your tenant through a Teams app setup policy or 2) please encourage users to visit the Teams app store to download the Viva Pulse Teams app to ensure users can receive the Teams Chat notifications.

Through the Viva Pulse chatbot, Teams Chat notifications will be sent for the following scenarios:
Welcome message when:
the tenant admin installs the Viva Pulse app on users in the tenant and
the user installs the Viva Pulse app from the Teams app store.
The feedback author creates a Pulse request.
The feedback author shares a Pulse report.
The feedback author’s Pulse is closed.
In early October, when feedback providers receive the Teams Chat notification to respond to Pulses, they will be directed to the Viva Pulse Teams app to provide feedback. By the end of October, with the implementation of inline response, feedback providers will be able to directly respond to Pulses in the Teams Chat notification without needing to visit the Viva Pulse Teams app to provide feedback.
[When this will happen:]

These changes will begin to roll out by mid-October 2023 and complete roll out by the early November 2023 (previously late October).
Updated November 16, 2023: We have updated the rollout timeline below. Thank you for your patience.
In addition to the currently enabled email notifications, Viva Pulse will begin to send notifications through Teams Chat. Users will only receive Teams Chat notifications if they have the Viva Pulse Teams app installed. As the admin, you can either 1) install the Viva Pulse Teams app on users in your tenant through a Teams app setup policy or 2) please encourage users to visit the Teams app store to download the Viva Pulse Teams app to ensure users can receive the Teams Chat notifications.

Through the Viva Pulse chatbot, Teams Chat notifications will be sent for the following scenarios:
Welcome message when:
the tenant admin installs the Viva Pulse app on users in the tenant and
the user installs the Viva Pulse app from the Teams app store.
The feedback author creates a Pulse request.
The feedback author shares a Pulse report.
The feedback author’s Pulse is closed.
In early October, when feedback providers receive the Teams Chat notification to respond to Pulses, they will be directed to the Viva Pulse Teams app to provide feedback. By the end of October, with the implementation of inline response, feedback providers will be able to directly respond to Pulses in the Teams Chat notification without needing to visit the Viva Pulse Teams app to provide feedback.
[When this will happen:]

These changes will begin to roll out by mid-October 2023 and complete roll out by the early December 2023 (previously early November 2023).
2023-11-17MC End Time12/04/2023 09:00:002024-01-15T09:00:00Z
2023-10-21MC MessagesIn addition to the currently enabled email notifications, Viva Pulse will begin to send notifications through Teams Chat. Users will only receive Teams Chat notifications if they have the Viva Pulse Teams app installed. As the admin, you can either 1) install the Viva Pulse Teams app on users in your tenant through a Teams app setup policy or 2) please encourage users to visit the Teams app store to download the Viva Pulse Teams app to ensure users can receive the Teams Chat notifications.

Through the Viva Pulse chatbot, Teams Chat notifications will be sent for the following scenarios:
Welcome message when 1) the tenant admin installs the Viva Pulse app on users in the tenant and 2) the user installs the Viva Pulse app from the Teams app store.
The feedback author creates a Pulse request.
The feedback author shares a Pulse report.
The feedback author’s Pulse is closed.
In early October, when feedback providers receive the Teams Chat notification to respond to Pulses, they will be directed to the Viva Pulse Teams app to provide feedback. By the end of October, with the implementation of inline response, feedback providers will be able to directly respond to Pulses in the Teams Chat notification without needing to visit the Viva Pulse Teams app to provide feedback.
[When this will happen:]

These changes will begin to roll out by mid-October 2023 and complete roll out by the end of October 2023.
Updated October 20, 2023: We have updated the rollout timeline below. Thank you for your patience.
In addition to the currently enabled email notifications, Viva Pulse will begin to send notifications through Teams Chat. Users will only receive Teams Chat notifications if they have the Viva Pulse Teams app installed. As the admin, you can either 1) install the Viva Pulse Teams app on users in your tenant through a Teams app setup policy or 2) please encourage users to visit the Teams app store to download the Viva Pulse Teams app to ensure users can receive the Teams Chat notifications.

Through the Viva Pulse chatbot, Teams Chat notifications will be sent for the following scenarios:
Welcome message when:
the tenant admin installs the Viva Pulse app on users in the tenant and
the user installs the Viva Pulse app from the Teams app store.
The feedback author creates a Pulse request.
The feedback author shares a Pulse report.
The feedback author’s Pulse is closed.
In early October, when feedback providers receive the Teams Chat notification to respond to Pulses, they will be directed to the Viva Pulse Teams app to provide feedback. By the end of October, with the implementation of inline response, feedback providers will be able to directly respond to Pulses in the Teams Chat notification without needing to visit the Viva Pulse Teams app to provide feedback.
[When this will happen:]

These changes will begin to roll out by mid-October 2023 and complete roll out by the early November 2023 (previously late October).
2023-10-21MC TitleViva Pulse – Teams Chat Notifications(Updated) Viva Pulse – Teams Chat Notifications
2023-10-21MC Last Updated09/27/2023 01:20:262023-10-21T00:49:54Z
2023-10-21MC MessageTagNamesNew feature, User impact, Admin impactUpdated message, New feature, User impact, Admin impact
2023-10-21MC prepareIf users in your tenant want to receive Teams Chat notifications from Viva Pulse, please ensure that they have the Viva Pulse Teams app installed by either 1) as the admin, installing the Viva Pulse Teams app for users in your tenant through a Teams app setup policy or 2) encouraging users to download the Viva Pulse Teams app from the Teams app store.
[Resources:]

Manage, install, and pin Viva Pulse in the Teams admin center | Microsoft Learn
Create a Pulse | Microsoft Support
https://learn.microsoft.com/en-us/viva/pulse/setup-admin-access/manage-install-pin-viva-pulse-in-teams-admin-center
https://learn.microsoft.com/viva/pulse/setup-admin-access/manage-install-pin-viva-pulse-in-teams-admin-center
https://support.microsoft.com/topic/create-a-pulse-817d3eba-3ce7-4079-80cc-ae8ae96fa61e
If users in your tenant want to receive Teams Chat notifications from Viva Pulse, please ensure that they have the Viva Pulse Teams app installed by either 1) as the admin, installing the Viva Pulse Teams app for users in your tenant through a Teams app setup policy or 2) encouraging users to download the Viva Pulse Teams app from the Teams app store.
[Resources:]

Manage, install, and pin Viva Pulse in the Teams admin center | Microsoft Learn
Create a Pulse | Microsoft Support
https://learn.microsoft.com/en-us/viva/pulse/setup-admin-access/manage-install-pin-viva-pulse-in-teams-admin-center
https://support.microsoft.com/en-us/topic/create-a-pulse-817d3eba-3ce7-4079-80cc-ae8ae96fa61e

*starting April 2022

Last updated 1 month ago

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