MC677432 – New innovations available for Windows 11, version 22H2 (archived)

Product:

Copilot, Defender, Microsoft 365 admin center, Microsoft Search, Windows, Windows 365

Platform:

Web, Windows Desktop, World tenant

Status:

Change type:

Admin impact

Links:

Details:

Today we announced new capabilities that enhance accessibility, security, and the overall Windows 11 experience. Highlights include:
Copilot in Windows (preview)
General availability of Windows 365 Boot and Windows 365 Switch
Enhanced Phishing Protection in Microsoft Defender SmartScreen
The ability to use passkeys instead of passwords to sign into websites and applications that support them
The availability of "never combined" mode for taskbar items.

When will this happen:
Most new Windows 11 features will be enabled by default in the October 2023 optional non-security preview release for all editions of Windows 11, version 22H2. Others may roll out gradually.

Change Category:
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Scope:
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Release Phase:

Created:
2023-09-27

updated:
2024-08-10

Task Type

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Docu to Check

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MS Preperations

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MS Urgency

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MS workload name

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Direct effects for Operations**

- Direct Impact on IT Operations
- Introduction of new features (e.g., Copilot, Windows 365 Boot, and enhanced phishing protection) may require additional resources for monitoring and support.
- Roles impacted: IT Operations Managers, System Administrators
- Potential compatibility issues with existing applications and services due to new updates, leading to increased troubleshooting and support requests.
- Roles impacted: IT Support Staff, Application Administrators
- Changes in security protocols (e.g., passkeys instead of passwords) may necessitate updates to security policies and user training.
- Roles impacted: Security Administrators, Compliance Officers

- Direct Impact on IT Services
- The rollout of Windows 365 Boot and Switch may require adjustments in service delivery models and user access management.
- Roles impacted: Service Delivery Managers, IT Service Managers
- Enhanced phishing protection in Microsoft Defender may lead to changes in incident response procedures and user reporting mechanisms.
- Roles impacted: Incident Response Teams, Security Analysts
- The introduction of "never combined" mode for taskbar items may affect user experience and require communication and training for end-users.
- Roles impacted: User Experience Designers, Training Coordinators

- Direct Impact on IT Users
- Users may experience disruptions or changes in their workflow due to the introduction of new features and functionalities.
- Roles impacted: End Users, Department Managers
- The transition to passkeys may create confusion among users unfamiliar with the new authentication method, leading to potential access issues.
- Roles impacted: End Users, Help Desk Staff
- Users may need to adapt to the new Copilot features, which could require additional training and support.
- Roles impacted: End Users, Training Coordinators

For further details on the changes and their implications, please refer to the following resources:
- [Windows Experience Blog](https://blogs.windows.com/windowsexperience/?p=178423)
- [Microsoft Defender Enhanced Phishing Protection](https://learn.microsoft.com/windows/security/operating-system-security/virus-and-threat-protection/microsoft-defender-smartscreen/enhanced-phishing-protection)
- [Windows Release Health](https://admin.microsoft.com/Adminportal/Home?/windowsreleasehealth)

Opportunities**

- Implementation of Copilot in Windows
- Opportunity: Leverage Copilot's AI capabilities to enhance user productivity and streamline IT support processes.
- Benefits:
- Improved user experience through AI-driven assistance for common tasks.
- Reduced workload for IT support staff by automating responses to frequently asked questions.
- Roles that might profit:
- End Users: Enhanced productivity and ease of use.
- IT Support Staff: Reduced ticket volume and faster resolution times.
- Reference: [Copilot in Windows and new cloud PC experiences](https://techcommunity.microsoft.com/t5/windows-it-pro-blog/copilot-in-windows-and-new-cloud-pc-experiences-coming-to/ba-p/3933653)

- Adoption of Windows 365 Boot and Windows 365 Switch
- Opportunity: Implement Windows 365 Boot for streamlined access to cloud PCs, enhancing remote work capabilities.
- Benefits:
- Simplified onboarding for new employees and easier access to corporate resources.
- Potential reduction in hardware costs by utilizing cloud PCs instead of traditional desktops.
- Roles that might profit:
- HR and Onboarding Teams: Faster and more efficient onboarding processes.
- IT Operations: Reduced hardware management and maintenance overhead.
- Reference: [Windows 365 Boot and Switch General Availability](https://aka.ms/W365BootGAblog)

- Enhanced Phishing Protection with Microsoft Defender SmartScreen
- Opportunity: Utilize the enhanced phishing protection features to bolster organizational security and reduce the risk of data breaches.
- Benefits:
- Increased security for users, leading to a decrease in successful phishing attacks.
- Improved compliance with security policies and regulations.
- Roles that might profit:
- Security Teams: Enhanced ability to protect against cyber threats.
- Compliance Officers: Better alignment with security standards and regulations.
- Reference: [Enhanced Phishing Protection in Microsoft Defender SmartScreen](https://learn.microsoft.com/windows/security/operating-system-security/virus-and-threat-protection/microsoft-defender-smartscreen/enhanced-phishing-protection)

Potentional Risks**

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Data Protection**

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Hypothetical Work Council Statement**

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DPIA Draft**

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