MC665936 – (Updated) Device Management Changes for Microsoft Teams Android Devices (archived)

Intune Icon

check before: 2024-04-01

Product:

Intune, Microsoft 365 admin center, Project, SharePoint, Teams, Visio

Platform:

Android, World tenant

Status:

Change type:

Admin impact, Feature update, Updated message, User impact

Links:

Details:

Summary:
The message details the migration of Microsoft Teams Android devices to a new firmware update based on the Android Open-Source Project (AOSP) for enhanced security and manageability with Microsoft Intune. A Preview program begins Q2 2024, with a general release in Q4. IT admins must manually update policies for a successful migration. A table lists various devices and their targeted firmware update release dates.

Details:
Updated December 17, 2024: We have updated the content. Thank you for your patience.
Earlier this year, the new Microsoft device ecosystem platform built on the Android Open-Source Project (AOSP) was announced delivering state-of-the art security, reliability, and manageability with Microsoft Intune. Microsoft Teams Android devices will be migrating to this platform. The first step in the migration is a firmware update to Microsoft Teams Android devices in 2024. The firmware update will move devices from Android device administrator to Android AOSP management.

[When this will happen:]
A Preview program for select Microsoft Teams Android devices is targeted for Q2 of calendar year 2024. General release of the firmware update with the Android AOSP management stack will happen later in Q4 of calendar year 2024 for all eligible Microsoft Teams Android devices.
Eligible Microsoft Teams Android devices will initially receive a manual firmware update in Teams Admin Center so IT admins can manually verify the migration on their own schedule on select devices of their choosing.
Eventually, the firmware update for migration will be scheduled as an automatic firmware update in Teams Admin Center. This automatic firmware update can be deferred for up to 90 days from first availability based upon the admin configured stages in Teams Admin Center.

Change Category:
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Scope:
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Release Phase:

Created:
2023-08-08

updated:
2024-12-18

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Firmware Update Migration
If IT admins do not prepare for the manual update of policies, devices may not function correctly after the firmware update, leading to potential downtime and user frustration.
   - roles: IT Admin, End User
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/what-s-new-in-microsoft-teams-rooms-and-devices-at-enterprise/ba-p/3770137

Policy Migration Issues
Failure to create new policies under the Intune Android (AOSP) platform before the firmware update can result in devices being unmanageable, affecting user access to Teams functionalities.
   - roles: IT Admin, End User
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/what-s-new-in-microsoft-teams-rooms-and-devices-at-enterprise/ba-p/3770137

Legacy Device Support
Legacy devices not receiving the firmware update will continue using Device Administrator, which may lead to security vulnerabilities and a fragmented user experience across devices.
   - roles: IT Admin, End User
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/what-s-new-in-microsoft-teams-rooms-and-devices-at-enterprise/ba-p/3770137

Configutation Options**

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Opportunities**

Enhanced Security and Manageability
Migrating Microsoft Teams Android devices to the Android Open-Source Project (AOSP) will enhance security and manageability through improved integration with Microsoft Intune. This transition allows for better policy management and enforcement, reducing security risks associated with legacy systems.
   - next-steps: Conduct a thorough assessment of current device policies and identify gaps that can be addressed with AOSP management. Develop a training program for IT staff to understand the new management capabilities and security features of AOSP.
   - roles: IT Administrators, Security Officers, Compliance Managers
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/what-s-new-in-microsoft-teams-rooms-and-devices-at-enterprise/ba-p/3770137

Policy Creation Efficiency
The need for IT admins to manually create new policies for AOSP management presents an opportunity to streamline policy creation processes. By developing templates and guidelines for common policy scenarios, IT can reduce the time spent on policy management.
   - next-steps: Create a repository of policy templates for AOSP management and train IT staff on how to customize these templates for their specific needs. Evaluate the effectiveness of these templates in practice.
   - roles: IT Administrators, Policy Managers, Operational Managers
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/what-s-new-in-microsoft-teams-rooms-and-devices-at-enterprise/ba-p/3770137

Device Lifecycle Management
The transition to AOSP allows for improved device lifecycle management through better monitoring and reporting capabilities. This can lead to proactive device maintenance and reduced downtime, enhancing user experience.
   - next-steps: Implement a monitoring system that leverages Intune's reporting features to track device performance and health. Set up regular reviews of device status to address issues before they affect users.
   - roles: IT Administrators, Support Teams, Device Managers
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/what-s-new-in-microsoft-teams-rooms-and-devices-at-enterprise/ba-p/3770137

Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2024-12-18MC MessagesUpdated June 28, 2024: We have updated the timing of this change below. Thank you for your patience.
Earlier this year, the new Microsoft device ecosystem platform built on the Android Open-Source Project (AOSP) was announced delivering state-of-the art security, reliability, and manageability with Microsoft Intune. Microsoft Teams Android devices will be migrating to this platform. The first step in the migration is a firmware update to Microsoft Teams Android devices in 2024. The firmware update will move devices from Android device administrator to Android AOSP management.

[When this will happen:]
A Preview program for select Microsoft Teams Android devices is targeted for Q2 of calendar year 2024. General release of the firmware update with the Android AOSP management stack will happen later in Q4 of calendar year 2024 for all eligible Microsoft Teams Android devices.
Eligible Microsoft Teams Android devices will initially receive a manual firmware update in Teams Admin Center so IT admins can manually verify the migration on their own schedule on select devices of their choosing.
Eventually, the firmware update for migration will be scheduled as an automatic firmware update in Teams Admin Center. This automatic firmware update can be deferred for up to 90 days from first availability based upon the admin configured stages in Teams Admin Center.
Updated December 17, 2024: We have updated the content. Thank you for your patience.
Earlier this year, the new Microsoft device ecosystem platform built on the Android Open-Source Project (AOSP) was announced delivering state-of-the art security, reliability, and manageability with Microsoft Intune. Microsoft Teams Android devices will be migrating to this platform. The first step in the migration is a firmware update to Microsoft Teams Android devices in 2024. The firmware update will move devices from Android device administrator to Android AOSP management.

[When this will happen:]
A Preview program for select Microsoft Teams Android devices is targeted for Q2 of calendar year 2024. General release of the firmware update with the Android AOSP management stack will happen later in Q4 of calendar year 2024 for all eligible Microsoft Teams Android devices.
Eligible Microsoft Teams Android devices will initially receive a manual firmware update in Teams Admin Center so IT admins can manually verify the migration on their own schedule on select devices of their choosing.
Eventually, the firmware update for migration will be scheduled as an automatic firmware update in Teams Admin Center. This automatic firmware update can be deferred for up to 90 days from first availability based upon the admin configured stages in Teams Admin Center.
2024-12-18MC Last Updated06/28/2024 23:23:342024-12-18T02:50:30Z
2024-12-18MC preparePolicies will not be migrated automatically between Android device administrator and Android (AOSP) platforms. IT admins will need to create the appropriate new policies under the Intune Android (AOSP) platform to support their Microsoft Teams Android Devices.
This will need to be done before taking the firmware update for a successful migration.
More details on enabling support and creating enrollment profiles and policies for Intune AOSP will follow closer to the start of Preview.
https://techcommunity.microsoft.com/t5/microsoft-teams-blog/what-s-new-in-microsoft-teams-rooms-and-devices-at-enterprise/ba-p/3770137
Policies will not be migrated automatically between Android device administrator and Android (AOSP) platforms. IT admins will need to create the appropriate new policies under the Intune Android (AOSP) platform to support their Microsoft Teams Android Devices.
This will need to be done before taking the firmware update for a successful migration.
More details on enabling support and creating enrollment profiles and policies for Intune AOSP will follow closer to the start of Preview.
OEMDevice TypeModelsTargeted Release
AudioCodesPhonesC470HDDec-24
AudioCodes PhonesC430HD
C435HD
C455HD
Jan-25
AudioCodes RoomsRXV81
RXV200
RXPad
Dec-24
AudiocodesPanelsRX PanelDec-24
CrestonPanelsTSS-770
TSS-1070
TBD
CrestonRoomsCrestron AIO Video Bar 70
Crestron Touch Panel TS-1070
TBD
CiscoRoomsCisco Room Bar
Cisco Room Bar Pro
Cisco Room Kit EQ
Cisco Room Kit Pro
Cisco Desk Pro
Cisco Room Kit EQX
Cisco Board Pro G2 75
Cisco Board Pro 55
Cisco Board Pro 75
Cisco Board Pro G2 55
Cisco Navigator
Feb-25
CiscoPanelsCisco Navigator PanelFeb-25
DTENRoomsDTEN D7X 75"
DTEN D7X 55"
DTEN Bar
DTEN Mate TC
Jan-25
JabraRoomsJabra Panacast 50 VBS
Jabra Panacast 50 TC
Jan-25
LogitechRoomsRallyBar [VR0019]
RallyBar mini [VR0020]
TAP IP [VR0029]
TAP
RoomMate [VR0030]
Logi Rallybar Huddle (VR0034]
Feb-25
LogitechPanelsTap Scheduler [VR0028]
DockFlex [VR0035]
Feb-25
NeatRoomsNeat Pad [NF19A1]
Neat Bar [NF19B1]
Neat Board [NF19C1]
Neat Bar Pro [NF21D1]
Neat Bar Gen2 [NF22E1]
Neat Board 50 [NF22H1]
Neat Board Pro 65 [NF23K1]
Feb-25
NeatPanelsNeat Pad [NF19A1]Feb-25
NeatDisplaysNeat Frame [NF21F1]TBD
PolyPhonesCCX350
CCX400
CCX500
CCX505
CCX600
TrioC60
Feb-25
PolyRoomsPoly Studio X30
Poly Studio X50
Poly Studio X52
Poly Studio X70
Poly Studio X72
Poly Studio G7500
Poly Studio G62
Poly TC8
Poly TC10
Feb-25
PolyPanelsTC10 - PanelFeb-25
YealinkPhones [MP5X]MP54
MP56
MP58
CP965
Jan-25
YealinkPhones [MP5X E2]MP52E2
MP54E2
MP56E2
MP58E2
Jan-25
YealinkRoomsYealink MeetingBar A10
Yealink MeetingBar A20
Yealink MeetingBar A30
Yealink MeetingBar A40
Yealink MeetingBoard 65"
Yealink MeetingBoard 86"
Yealink Deskvision A24
Yealink CTP18
Yealink CTP25
Jan-25
YealinkPanelsRoom Panel
RoomPanel Plus
Room Panel E2
RoomPanel Plus E2
Jan-25
https://techcommunity.microsoft.com/t5/microsoft-teams-blog/what-s-new-in-microsoft-teams-rooms-and-devices-at-enterprise/ba-p/3770137
2024-12-18MC SummaryMicrosoft Teams Android devices will migrate to the Android AOSP management platform in 2024. Eligible devices will receive a manual firmware update, which can be deferred for up to 90 days, before an automatic firmware update is scheduled. IT admins need to create new policies under the Intune Android (AOSP) platform to support the migration. Certain legacy devices will continue using Device Administrator. More details on enabling support and creating enrollment profiles and policies for Intune AOSP will follow closer to the start of Preview.The message details the migration of Microsoft Teams Android devices to a new firmware update based on the Android Open-Source Project (AOSP) for enhanced security and manageability with Microsoft Intune. A Preview program begins Q2 2024, with a general release in Q4. IT admins must manually update policies for a successful migration. A table lists various devices and their targeted firmware update release dates.
2024-06-29MC Last Updated02/26/2024 03:58:142024-06-28T23:23:34Z
2024-06-29MC MessagesUpdated February 25, 2024: We have updated the content below for clarification. Thank you for your patience.
Earlier this year, the new Microsoft device ecosystem platform built on the Android Open-Source Project (AOSP) was announced delivering state-of-the art security, reliability, and manageability with Microsoft Intune. Microsoft Teams Android devices will be migrating to this platform. The first step in the migration is a firmware update to Microsoft Teams Android devices in 2024. The firmware update will move devices from Android device administrator to Android AOSP management.

[When this will happen:]
A Preview program for select Microsoft Teams Android devices is targeted for Q2 of calendar year 2024. General release of the firmware update with the Android AOSP management stack will happen later in Q3 of calendar year 2024 for all eligible Microsoft Teams Android devices.
Eligible Microsoft Teams Android devices will initially receive a manual firmware update in Teams Admin Center so IT admins can manually verify the migration on their own schedule on select devices of their choosing.
Eventually, the firmware update for migration will be scheduled as an automatic firmware update in Teams Admin Center. This automatic firmware update can be deferred for up to 90 days from first availability based upon the admin configured stages in Teams Admin Center.
Updated June 28, 2024: We have updated the timing of this change below. Thank you for your patience.
Earlier this year, the new Microsoft device ecosystem platform built on the Android Open-Source Project (AOSP) was announced delivering state-of-the art security, reliability, and manageability with Microsoft Intune. Microsoft Teams Android devices will be migrating to this platform. The first step in the migration is a firmware update to Microsoft Teams Android devices in 2024. The firmware update will move devices from Android device administrator to Android AOSP management.

[When this will happen:]
A Preview program for select Microsoft Teams Android devices is targeted for Q2 of calendar year 2024. General release of the firmware update with the Android AOSP management stack will happen later in Q4 of calendar year 2024 for all eligible Microsoft Teams Android devices.
Eligible Microsoft Teams Android devices will initially receive a manual firmware update in Teams Admin Center so IT admins can manually verify the migration on their own schedule on select devices of their choosing.
Eventually, the firmware update for migration will be scheduled as an automatic firmware update in Teams Admin Center. This automatic firmware update can be deferred for up to 90 days from first availability based upon the admin configured stages in Teams Admin Center.
2024-06-29MC End Time07/29/2024 10:00:002025-01-27T09:00:00Z
2024-02-26MC MessagesUpdated January 5, 2024: We have updated the content below for clarification. Thank you for your patience.
Earlier this year, the new Microsoft device ecosystem platform built on the Android Open-Source Project (AOSP) was announced delivering state-of-the art security, reliability, and manageability with Microsoft Intune. Microsoft Teams Android devices will be migrating to this platform. The first step in the migration is a firmware update to Microsoft Teams Android devices in 2024. The firmware update will move devices from Android device administrator to Android AOSP management.

[When this will happen:]
TAP will begin in Q2 of calendar 2024.
Eligible Microsoft Teams Android devices will initially receive a manual firmware update in Teams Admin Center so IT admins can manually verify the migration on select devices.
Eventually, the firmware update for migration will be scheduled as an automatic firmware update in Teams Admin Center. This automatic firmware update can be deferred for up to 90 days from first availability.
Updated February 25, 2024: We have updated the content below for clarification. Thank you for your patience.
Earlier this year, the new Microsoft device ecosystem platform built on the Android Open-Source Project (AOSP) was announced delivering state-of-the art security, reliability, and manageability with Microsoft Intune. Microsoft Teams Android devices will be migrating to this platform. The first step in the migration is a firmware update to Microsoft Teams Android devices in 2024. The firmware update will move devices from Android device administrator to Android AOSP management.

[When this will happen:]
A Preview program for select Microsoft Teams Android devices is targeted for Q2 of calendar year 2024. General release of the firmware update with the Android AOSP management stack will happen later in Q3 of calendar year 2024 for all eligible Microsoft Teams Android devices.
Eligible Microsoft Teams Android devices will initially receive a manual firmware update in Teams Admin Center so IT admins can manually verify the migration on their own schedule on select devices of their choosing.
Eventually, the firmware update for migration will be scheduled as an automatic firmware update in Teams Admin Center. This automatic firmware update can be deferred for up to 90 days from first availability based upon the admin configured stages in Teams Admin Center.
2024-02-26MC How AffectThe firmware upgrade, including the support for Intune management of Android (AOSP) devices must be accepted. It can be deferred for up to 90 days after it is first available. This can be done in the same way as other firmware upgrades in Teams Admin Center.
Devices will continue to remain signed in after the firmware upgrade.
Certain legacy devices will not receive the firmware upgrade for Android (AOSP) management in Intune. These devices will continue using Device Administrator.
The firmware upgrade, including the support for Intune management of Android (AOSP) devices must be accepted. It can be deferred for up to 90 days after it is first available. This can be done in the same way as other firmware upgrades in Teams Admin Center.
Devices will continue to remain signed in after the firmware upgrade.
Certain legacy devices will not receive the firmware upgrade for Android (AOSP) management in Intune. These devices will continue using Device Administrator.
2024-02-26MC Last Updated01/05/2024 05:48:392024-02-26T03:58:14Z
2024-02-26MC preparePolicies will not be migrated automatically between Android device administrator and Android (AOSP) platforms. IT admins will need to create the appropriate new policies under the Intune Android (AOSP) platform to support their Microsoft Teams Android Devices.
This will need to be done before taking the firmware update for a successful migration.
More details on enabling support and creating policies for Intune AOSP will follow closer to the start of Preview.
https://techcommunity.microsoft.com/t5/microsoft-teams-blog/what-s-new-in-microsoft-teams-rooms-and-devices-at-enterprise/ba-p/3770137
Policies will not be migrated automatically between Android device administrator and Android (AOSP) platforms. IT admins will need to create the appropriate new policies under the Intune Android (AOSP) platform to support their Microsoft Teams Android Devices.
This will need to be done before taking the firmware update for a successful migration.
More details on enabling support and creating enrollment profiles and policies for Intune AOSP will follow closer to the start of Preview.
https://techcommunity.microsoft.com/t5/microsoft-teams-blog/what-s-new-in-microsoft-teams-rooms-and-devices-at-enterprise/ba-p/3770137
2024-02-26MC SummaryMicrosoft Teams Android devices will migrate to the Android AOSP management platform in 2024. Eligible devices will receive a manual firmware update, which can be deferred for up to 90 days, before an automatic firmware update is scheduled. IT admins need to create new policies under the Intune Android (AOSP) platform to support the migration. Certain legacy devices will continue using Device Administrator. More details on enabling support and creating enrollment profiles and policies for Intune AOSP will follow closer to the start of Preview.
2024-01-05MC Last Updated12/11/2023 21:02:442024-01-05T05:48:39Z
2024-01-05MC MessagesUpdated December 11, 2023: We have updated the content below for clarification. Thank you for your patience.
Earlier this year, the new Microsoft device ecosystem platform built on the Android Open-Source Project (AOSP) was announced delivering state-of-the art security, reliability, and manageability with Microsoft Intune. Microsoft Teams Android devices will be migrating to this platform. The first step in the migration is a firmware update to Microsoft Teams Android devices in 2024. The firmware update will move devices from Android device administrator to Android AOSP management.

[When this will happen:]
TAP will begin in Q1 of 2024.
Eligible Microsoft Teams Android devices will initially receive a manual firmware update in Teams Admin Center so IT admins can manually verify the migration on select devices.
Eventually, the firmware update for migration will be scheduled as an automatic firmware update in Teams Admin Center. This automatic firmware update can be deferred for up to 90 days from first availability.
Updated January 5, 2024: We have updated the content below for clarification. Thank you for your patience.
Earlier this year, the new Microsoft device ecosystem platform built on the Android Open-Source Project (AOSP) was announced delivering state-of-the art security, reliability, and manageability with Microsoft Intune. Microsoft Teams Android devices will be migrating to this platform. The first step in the migration is a firmware update to Microsoft Teams Android devices in 2024. The firmware update will move devices from Android device administrator to Android AOSP management.

[When this will happen:]
TAP will begin in Q2 of calendar 2024.
Eligible Microsoft Teams Android devices will initially receive a manual firmware update in Teams Admin Center so IT admins can manually verify the migration on select devices.
Eventually, the firmware update for migration will be scheduled as an automatic firmware update in Teams Admin Center. This automatic firmware update can be deferred for up to 90 days from first availability.
2024-01-05MC End Time01/31/2024 09:00:002024-07-29T10:00:00Z
2023-12-12MC MessagesEarlier this year, the new Microsoft device ecosystem platform built on the Android Open-Source Project (AOSP) was announced delivering state-of-the art security, reliability, and manageability with Microsoft Intune. Microsoft Teams Android devices will be migrating to this platform. The first step in the migration is a firmware update to Microsoft Teams Android devices in the first half of 2024 (1H CY2024). The firmware update will move devices from Android device administrator to Android AOSP management.

[When this will happen:]
Microsoft Teams Android Devices will receive a firmware update in 1H 2024, which can be deferred for up to 90 days from first availability.
Updated December 11, 2023: We have updated the content below for clarification. Thank you for your patience.
Earlier this year, the new Microsoft device ecosystem platform built on the Android Open-Source Project (AOSP) was announced delivering state-of-the art security, reliability, and manageability with Microsoft Intune. Microsoft Teams Android devices will be migrating to this platform. The first step in the migration is a firmware update to Microsoft Teams Android devices in 2024. The firmware update will move devices from Android device administrator to Android AOSP management.

[When this will happen:]
TAP will begin in Q1 of 2024.
Eligible Microsoft Teams Android devices will initially receive a manual firmware update in Teams Admin Center so IT admins can manually verify the migration on select devices.
Eventually, the firmware update for migration will be scheduled as an automatic firmware update in Teams Admin Center. This automatic firmware update can be deferred for up to 90 days from first availability.
2023-12-12MC TitleDevice Management Changes for Microsoft Teams Android Devices(Updated) Device Management Changes for Microsoft Teams Android Devices
2023-12-12MC How AffectThe firmware upgrade, including the support for Intune management of Android (AOSP) devices must be accepted. It can be deferred for up to 90 days after it is first available. This can be done in the same way as other firmware upgrades in Teams Admin Center.
Devices will continue to remain signed in after the firmware upgrade.
Certain legacy devices will not receive the firmware upgrade for Android (AOSP) management in Intune. These devices will continue using Device Administrator and will be supported until August 30, 2024:
AudioCodes C448HD
AudioCodes C450HD
Yealink VP59
Yealink MP52
AudioCodes RXV80
EPOS EXPAND Vision 3T
The firmware upgrade, including the support for Intune management of Android (AOSP) devices must be accepted. It can be deferred for up to 90 days after it is first available. This can be done in the same way as other firmware upgrades in Teams Admin Center.
Devices will continue to remain signed in after the firmware upgrade.
Certain legacy devices will not receive the firmware upgrade for Android (AOSP) management in Intune. These devices will continue using Device Administrator.
2023-12-12MC Last Updated11/07/2023 20:53:092023-12-11T21:02:44Z
2023-11-08MC MessagesEarlier this year, the new Microsoft device ecosystem platform built on the Android Open-Source Project (AOSP) was announced delivering state-of-the art security, reliability, and manageability with Microsoft Intune. Microsoft Teams Android devices will be migrating to this platform. The first step in the migration is a firmware update to Microsoft Teams Android devices in the first half of 2024 (1H CY2024). The firmware update will move devices from Android device administrator to Android AOSP management.

[When this will happen:]
Preview: Rollout will begin in early November 2023.
Microsoft Teams Android Devices will receive a firmware update in 1H 2024, which can be deferred for up to 90 days from first availability.
Earlier this year, the new Microsoft device ecosystem platform built on the Android Open-Source Project (AOSP) was announced delivering state-of-the art security, reliability, and manageability with Microsoft Intune. Microsoft Teams Android devices will be migrating to this platform. The first step in the migration is a firmware update to Microsoft Teams Android devices in the first half of 2024 (1H CY2024). The firmware update will move devices from Android device administrator to Android AOSP management.

[When this will happen:]
Microsoft Teams Android Devices will receive a firmware update in 1H 2024, which can be deferred for up to 90 days from first availability.
2023-11-08MC TitlePreview: Device Management Changes for Microsoft Teams Android DevicesDevice Management Changes for Microsoft Teams Android Devices
2023-11-08MC Last Updated08/08/2023 05:34:512023-11-07T20:53:09Z
2023-11-08MC MessageTagNamesFeature update, User impact, Admin impactUpdated message, Feature update, User impact, Admin impact

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