MC630301 – Power Platform admin center – Changes to support request product list (archived)

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check before: 2023-07-22

Product:

Microsoft 365 admin center, Power Apps, Power Automate

Platform:

World tenant

Status:

Change type:

Feature update

Links:

Details:

We are making changes to the product listing when creating a new support request in the Help + support page within the Power Platform admin center. Starting on April 7, 2023, this update will begin rolling out per our normal deployment schedule.

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:

Created:
2023-07-08

updated:
2023-07-15

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changes*

DatePropertyoldnew
2023-07-15MC prepareote: This change will not have any functional impact on your license(s).
2023-07-15MC How AffectThe following products, which were previously listed as problem subtypes under the Dynamics 365 Customer Engagement product, are now available in the primary product selection menu:
Dynamics 365 Sales
Dynamics 365 Marketing
Dynamics 365 Customer Service
Dynamics 365 Omnichannel for Customer Service
Microsoft Dataverse
Power Platform Administration
Note: This change will not have any functional impact on your license(s).
2023-07-08MC MessagesWe are making changes to the product listing when creating a new support request in the Help + support page within the Power Platform admin center. Starting on April 7, 2023, this update will begin rolling out per our normal deployment schedule.

How will this affect me?

The following products, which were previously listed as problem subtypes under the Dynamics 365 Customer Engagement product, are now available in the primary product selection menu:
Dynamics 365 Sales
Dynamics 365 Marketing
Dynamics 365 Customer Service
Dynamics 365 Omnichannel for Customer Service
Microsoft Dataverse
Power Platform Administration
Note: This change will not have any functional impact on your license(s).
We are making changes to the product listing when creating a new support request in the Help + support page within the Power Platform admin center. Starting on April 7, 2023, this update will begin rolling out per our normal deployment schedule.
2023-07-08MC How AffectThe following products, which were previously listed as problem subtypes under the Dynamics 365 Customer Engagement product, are now available in the primary product selection menu:
Dynamics 365 Sales
Dynamics 365 Marketing
Dynamics 365 Customer Service
Dynamics 365 Omnichannel for Customer Service
Microsoft Dataverse
Power Platform Administration
Note: This change will not have any functional impact on your license(s).

*starting April 2022

Last updated 2 months ago

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