check before: 2023-05-26
Product:
Teams
Platform:
Mac, US Instances, Windows Desktop, World tenant
Status:
Cancelled
Change type:
Admin impact, New feature, Updated message
Links:
Details:
Updated September 12, 2023: We have made the decision to not proceed with this rollout at this time. We will communicate via Message center when we are ready to proceed. We apologize for any inconvenience.
The Virtual Appointments app provides a central hub for all your virtual appointments needs in Microsoft Teams. The app enables a seamless end-to-end experience for business-to-customer engagements.
Queue view in Virtual Appointments app is a premium advanced virtual appointment feature that allows businesses to Empower employees to manage and service scheduled and on-demand virtual appointments in one location with advanced capabilities to track wait times, live status of a meeting, and more. Scheduling administrators and staff conducting virtual appointments can monitor incoming requests and process them appropriately.
Two-way lobby chat in queue view will provide a seamless client experience with an interactive waiting room that allows facilitators to send waiting room messages to customers prior to the meeting. For example, a client in the waiting room can receive messages from the facilitator or other staff schedulers such as, “Last appointment is running long. Be with you in 5 mins.” The client can respond directly in chat so they can stay connected and ask any questions as needed. Two-way lobby chat is currently supported only for meetings joined from a mobile browser. Desktop browser is currently not supported.
This message is associated with Microsoft 365 Roadmap ID 122395
[When this will happen:]
We will communicate via Message center when we are ready to proceed.
Change Category:
XXXXXXX ...
Scope:
XXXXXXX ...
Release Phase:
General Availability
Created:
2023-05-13
updated:
2023-09-13
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changes*
| Date | Property | old | new |
| 2023-09-13 | MC Last Updated | 06/30/2023 18:19:38 | 2023-09-12T22:04:31Z |
| 2023-09-13 | MC Messages | Updated June 30, 2023: We have updated the rollout timeline below. Thank you for your patience.
The Virtual Appointments app provides a central hub for all your virtual appointments needs in Microsoft Teams. The app enables a seamless end-to-end experience for business-to-customer engagements. Queue view in Virtual Appointments app is a premium advanced virtual appointment feature that allows businesses to Empower employees to manage and service scheduled and on-demand virtual appointments in one location with advanced capabilities to track wait times, live status of a meeting, and more. Scheduling administrators and staff conducting virtual appointments can monitor incoming requests and process them appropriately. Two-way lobby chat in queue view will provide a seamless client experience with an interactive waiting room that allows facilitators to send waiting room messages to customers prior to the meeting. For example, a client in the waiting room can receive messages from the facilitator or other staff schedulers such as, “Last appointment is running long. Be with you in 5 mins.” The client can respond directly in chat so they can stay connected and ask any questions as needed. Two-way lobby chat is currently supported only for meetings joined from a mobile browser. Desktop browser is currently not supported. This message is associated with Microsoft 365 Roadmap ID 122395 [When this will happen:] Standard Release: We will begin rolling in October (previously July) and complete by December (previously September). | Updated September 12, 2023: We have made the decision to not proceed with this rollout at this time. We will communicate via Message center when we are ready to proceed. We apologize for any inconvenience.
The Virtual Appointments app provides a central hub for all your virtual appointments needs in Microsoft Teams. The app enables a seamless end-to-end experience for business-to-customer engagements. Queue view in Virtual Appointments app is a premium advanced virtual appointment feature that allows businesses to Empower employees to manage and service scheduled and on-demand virtual appointments in one location with advanced capabilities to track wait times, live status of a meeting, and more. Scheduling administrators and staff conducting virtual appointments can monitor incoming requests and process them appropriately. Two-way lobby chat in queue view will provide a seamless client experience with an interactive waiting room that allows facilitators to send waiting room messages to customers prior to the meeting. For example, a client in the waiting room can receive messages from the facilitator or other staff schedulers such as, “Last appointment is running long. Be with you in 5 mins.” The client can respond directly in chat so they can stay connected and ask any questions as needed. Two-way lobby chat is currently supported only for meetings joined from a mobile browser. Desktop browser is currently not supported. This message is associated with Microsoft 365 Roadmap ID 122395 [When this will happen:] We will communicate via Message center when we are ready to proceed. |
| 2023-09-13 | MC End Time | 02/05/2024 08:00:00 | 2023-09-15T09:00:00Z |
| 2023-07-29 | MC Feature Status | 122395 Mac, FeatureRolloutStatusNotSupported Desktop, FeatureRolloutStatusNotSupported All, FeatureRolloutStatusNotSupported | |
| 2023-07-01 | MC Last Updated | 06/20/2023 20:52:09 | 2023-06-30T18:19:38Z |
| 2023-07-01 | MC Messages | Updated June 20, 2023: We have updated the rollout timeline below. Thank you for your patience. The Virtual Appointments app provides a central hub for all your virtual appointments needs in Microsoft Teams. The app enables a seamless end-to-end experience for business-to-customer engagements. Queue view in Virtual Appointments app is a premium advanced virtual appointment feature that allows businesses to Empower employees to manage and service scheduled and on-demand virtual appointments in one location with advanced capabilities to track wait times, live status of a meeting, and more. Scheduling administrators and staff conducting virtual appointments can monitor incoming requests and process them appropriately. Two-way lobby chat in queue view will provide a seamless client experience with an interactive waiting room that allows facilitators to send waiting room messages to customers prior to the meeting. For example, a client in the waiting room can receive messages from the facilitator or other staff schedulers such as, “Last appointment is running long. Be with you in 5 mins.” The client can respond directly in chat so they can stay connected and ask any questions as needed. Two-way lobby chat is currently supported only for meetings joined from a mobile browser. Desktop browser is currently not supported. This message is associated with Microsoft 365 Roadmap ID 122395 [When this will happen:] Standard Release: We will begin rolling in July (previously June) and complete by September (previously July). | Updated June 30, 2023: We have updated the rollout timeline below. Thank you for your patience. The Virtual Appointments app provides a central hub for all your virtual appointments needs in Microsoft Teams. The app enables a seamless end-to-end experience for business-to-customer engagements. Queue view in Virtual Appointments app is a premium advanced virtual appointment feature that allows businesses to Empower employees to manage and service scheduled and on-demand virtual appointments in one location with advanced capabilities to track wait times, live status of a meeting, and more. Scheduling administrators and staff conducting virtual appointments can monitor incoming requests and process them appropriately. Two-way lobby chat in queue view will provide a seamless client experience with an interactive waiting room that allows facilitators to send waiting room messages to customers prior to the meeting. For example, a client in the waiting room can receive messages from the facilitator or other staff schedulers such as, “Last appointment is running long. Be with you in 5 mins.” The client can respond directly in chat so they can stay connected and ask any questions as needed. Two-way lobby chat is currently supported only for meetings joined from a mobile browser. Desktop browser is currently not supported. This message is associated with Microsoft 365 Roadmap ID 122395 [When this will happen:] Standard Release: We will begin rolling in October (previously July) and complete by December (previously September). |
| 2023-07-01 | MC End Time | 10/09/2023 09:00:00 | 2024-02-05T08:00:00Z |
| 2023-06-21 | MC Messages | Updated May 30, 2023: We have updated the rollout timeline below. Thank you for your patience. The Virtual Appointments app provides a central hub for all your virtual appointments needs in Microsoft Teams. The app enables a seamless end-to-end experience for business-to-customer engagements. Queue view in Virtual Appointments app is a premium advanced virtual appointment feature that allows businesses to Empower employees to manage and service scheduled and on-demand virtual appointments in one location with advanced capabilities to track wait times, live status of a meeting, and more. Scheduling administrators and staff conducting virtual appointments can monitor incoming requests and process them appropriately. Two-way lobby chat in queue view will provide a seamless client experience with an interactive waiting room that allows facilitators to send waiting room messages to customers prior to the meeting. For example, a client in the waiting room can receive messages from the facilitator or other staff schedulers such as, “Last appointment is running long. Be with you in 5 mins.” The client can respond directly in chat so they can stay connected and ask any questions as needed. Two-way lobby chat is currently supported only for meetings joined from a mobile browser. Desktop browser is currently not supported. This message is associated with Microsoft 365 Roadmap ID 122395 [When this will happen:] Standard Release: We will begin rolling in June (previously May) and complete by September (previously July). | Updated June 20, 2023: We have updated the rollout timeline below. Thank you for your patience. The Virtual Appointments app provides a central hub for all your virtual appointments needs in Microsoft Teams. The app enables a seamless end-to-end experience for business-to-customer engagements. Queue view in Virtual Appointments app is a premium advanced virtual appointment feature that allows businesses to Empower employees to manage and service scheduled and on-demand virtual appointments in one location with advanced capabilities to track wait times, live status of a meeting, and more. Scheduling administrators and staff conducting virtual appointments can monitor incoming requests and process them appropriately. Two-way lobby chat in queue view will provide a seamless client experience with an interactive waiting room that allows facilitators to send waiting room messages to customers prior to the meeting. For example, a client in the waiting room can receive messages from the facilitator or other staff schedulers such as, “Last appointment is running long. Be with you in 5 mins.” The client can respond directly in chat so they can stay connected and ask any questions as needed. Two-way lobby chat is currently supported only for meetings joined from a mobile browser. Desktop browser is currently not supported. This message is associated with Microsoft 365 Roadmap ID 122395 [When this will happen:] Standard Release: We will begin rolling in July (previously June) and complete by September (previously July). |
| 2023-06-21 | MC Last Updated | 05/31/2023 00:14:54 | 2023-06-20T20:52:09Z |
| 2023-05-31 | MC Last Updated | 05/25/2023 21:35:32 | 2023-05-31T00:14:54Z |
| 2023-05-31 | MC Messages | Updated May 25, 2023: We have updated the rollout timeline below. Thank you for your patience. The Virtual Appointments app provides a central hub for all your virtual appointments needs in Microsoft Teams. The app enables a seamless end-to-end experience for business-to-customer engagements. Queue view in Virtual Appointments app is a premium advanced virtual appointment feature that allows businesses to Empower employees to manage and service scheduled and on-demand virtual appointments in one location with advanced capabilities to track wait times, live status of a meeting, and more. Scheduling administrators and staff conducting virtual appointments can monitor incoming requests and process them appropriately. Two-way lobby chat in queue view will provide a seamless client experience with an interactive waiting room that allows facilitators to send waiting room messages to customers prior to the meeting. For example, a client in the waiting room can receive messages from the facilitator or other staff schedulers such as, “Last appointment is running long. Be with you in 5 mins.” The client can respond directly in chat so they can stay connected and ask any questions as needed. Two-way lobby chat is currently supported only for meetings joined from a mobile browser. Desktop browser is currently not supported. This message is associated with Microsoft 365 Roadmap ID 122395 [When this will happen:] Standard Release: We will begin rolling in May 2023 and complete by July (previously June). | Updated May 30, 2023: We have updated the rollout timeline below. Thank you for your patience. The Virtual Appointments app provides a central hub for all your virtual appointments needs in Microsoft Teams. The app enables a seamless end-to-end experience for business-to-customer engagements. Queue view in Virtual Appointments app is a premium advanced virtual appointment feature that allows businesses to Empower employees to manage and service scheduled and on-demand virtual appointments in one location with advanced capabilities to track wait times, live status of a meeting, and more. Scheduling administrators and staff conducting virtual appointments can monitor incoming requests and process them appropriately. Two-way lobby chat in queue view will provide a seamless client experience with an interactive waiting room that allows facilitators to send waiting room messages to customers prior to the meeting. For example, a client in the waiting room can receive messages from the facilitator or other staff schedulers such as, “Last appointment is running long. Be with you in 5 mins.” The client can respond directly in chat so they can stay connected and ask any questions as needed. Two-way lobby chat is currently supported only for meetings joined from a mobile browser. Desktop browser is currently not supported. This message is associated with Microsoft 365 Roadmap ID 122395 [When this will happen:] Standard Release: We will begin rolling in June (previously May) and complete by September (previously July). |
| 2023-05-31 | MC End Time | 08/31/2023 09:00:00 | 2023-10-09T09:00:00Z |
| 2023-05-26 | MC Messages | The Virtual Appointments app provides a central hub for all your virtual appointments needs in Microsoft Teams. The app enables a seamless end-to-end experience for business-to-customer engagements. Queue view in Virtual Appointments app is a premium advanced virtual appointment feature that allows businesses to Empower employees to manage and service scheduled and on-demand virtual appointments in one location with advanced capabilities to track wait times, live status of a meeting, and more. Scheduling administrators and staff conducting virtual appointments can monitor incoming requests and process them appropriately. Two-way lobby chat in queue view will provide a seamless client experience with an interactive waiting room that allows facilitators to send waiting room messages to customers prior to the meeting. For example, a client in the waiting room can receive messages from the facilitator or other staff schedulers such as, “Last appointment is running long. Be with you in 5 mins.” The client can respond directly in chat so they can stay connected and ask any questions as needed. This message is associated with Microsoft 365 Roadmap ID 122395 [When this will happen:] Standard Release: We will begin rolling in May 2023 and complete by June 2023. | Updated May 25, 2023: We have updated the rollout timeline below. Thank you for your patience. The Virtual Appointments app provides a central hub for all your virtual appointments needs in Microsoft Teams. The app enables a seamless end-to-end experience for business-to-customer engagements. Queue view in Virtual Appointments app is a premium advanced virtual appointment feature that allows businesses to Empower employees to manage and service scheduled and on-demand virtual appointments in one location with advanced capabilities to track wait times, live status of a meeting, and more. Scheduling administrators and staff conducting virtual appointments can monitor incoming requests and process them appropriately. Two-way lobby chat in queue view will provide a seamless client experience with an interactive waiting room that allows facilitators to send waiting room messages to customers prior to the meeting. For example, a client in the waiting room can receive messages from the facilitator or other staff schedulers such as, “Last appointment is running long. Be with you in 5 mins.” The client can respond directly in chat so they can stay connected and ask any questions as needed. Two-way lobby chat is currently supported only for meetings joined from a mobile browser. Desktop browser is currently not supported. This message is associated with Microsoft 365 Roadmap ID 122395 [When this will happen:] Standard Release: We will begin rolling in May 2023 and complete by July (previously June). |
| 2023-05-26 | MC Title | Microsoft Teams: Two-way lobby chat | (Updated) Microsoft Teams: Two-way lobby chat |
| 2023-05-26 | MC Last Updated | 05/12/2023 19:44:35 | 2023-05-25T21:35:32Z |
| 2023-05-26 | MC MessageTagNames | New feature, Admin impact | Updated message, New feature, Admin impact |
| 2023-05-26 | MC End Time | 07/12/2023 09:00:00 | 2023-08-31T09:00:00Z |
*starting April 2022
Last updated 7 months ago
