check before: 2023-05-26
Product:
Teams
Platform:
Mac, US Instances, Windows Desktop, World tenant
Status:
In development
Change type:
Admin impact, New feature, Updated message
Links:
Details:
Updated May 30, 2023: We have updated the rollout timeline below. Thank you for your patience.
The Virtual Appointments app provides a central hub for all your virtual appointments needs in Microsoft Teams. The app enables a seamless end-to-end experience for business-to-customer engagements.
Queue view in Virtual Appointments app is a premium advanced virtual appointment feature that allows businesses to Empower employees to manage and service scheduled and on-demand virtual appointments in one location with advanced capabilities to track wait times, live status of a meeting, and more. Scheduling administrators and staff conducting virtual appointments can monitor incoming requests and process them appropriately.
Two-way lobby chat in queue view will provide a seamless client experience with an interactive waiting room that allows facilitators to send waiting room messages to customers prior to the meeting. For example, a client in the waiting room can receive messages from the facilitator or other staff schedulers such as, “Last appointment is running long. Be with you in 5 mins.” The client can respond directly in chat so they can stay connected and ask any questions as needed. Two-way lobby chat is currently supported only for meetings joined from a mobile browser. Desktop browser is currently not supported.
This message is associated with Microsoft 365 Roadmap ID 122395
[When this will happen:]
Standard Release: We will begin rolling in June (previously May) and complete by September (previously July).
Change Category:
XXXXXXX ...
Scope:
XXXXXXX ...
Release Phase:
General Availability
Created:
2023-05-13
updated:
2023-05-31
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changes*
| Date | Property | old | new |
| 2023-05-31 | MC Last Updated | 05/25/2023 21:35:32 | 2023-05-31T00:14:54Z |
| 2023-05-31 | MC Messages | Updated May 25, 2023: We have updated the rollout timeline below. Thank you for your patience.
The Virtual Appointments app provides a central hub for all your virtual appointments needs in Microsoft Teams. The app enables a seamless end-to-end experience for business-to-customer engagements. Queue view in Virtual Appointments app is a premium advanced virtual appointment feature that allows businesses to Empower employees to manage and service scheduled and on-demand virtual appointments in one location with advanced capabilities to track wait times, live status of a meeting, and more. Scheduling administrators and staff conducting virtual appointments can monitor incoming requests and process them appropriately. Two-way lobby chat in queue view will provide a seamless client experience with an interactive waiting room that allows facilitators to send waiting room messages to customers prior to the meeting. For example, a client in the waiting room can receive messages from the facilitator or other staff schedulers such as, “Last appointment is running long. Be with you in 5 mins.” The client can respond directly in chat so they can stay connected and ask any questions as needed. Two-way lobby chat is currently supported only for meetings joined from a mobile browser. Desktop browser is currently not supported. This message is associated with Microsoft 365 Roadmap ID 122395 [When this will happen:] Standard Release: We will begin rolling in May 2023 and complete by July (previously June). | Updated May 30, 2023: We have updated the rollout timeline below. Thank you for your patience.
The Virtual Appointments app provides a central hub for all your virtual appointments needs in Microsoft Teams. The app enables a seamless end-to-end experience for business-to-customer engagements. Queue view in Virtual Appointments app is a premium advanced virtual appointment feature that allows businesses to Empower employees to manage and service scheduled and on-demand virtual appointments in one location with advanced capabilities to track wait times, live status of a meeting, and more. Scheduling administrators and staff conducting virtual appointments can monitor incoming requests and process them appropriately. Two-way lobby chat in queue view will provide a seamless client experience with an interactive waiting room that allows facilitators to send waiting room messages to customers prior to the meeting. For example, a client in the waiting room can receive messages from the facilitator or other staff schedulers such as, “Last appointment is running long. Be with you in 5 mins.” The client can respond directly in chat so they can stay connected and ask any questions as needed. Two-way lobby chat is currently supported only for meetings joined from a mobile browser. Desktop browser is currently not supported. This message is associated with Microsoft 365 Roadmap ID 122395 [When this will happen:] Standard Release: We will begin rolling in June (previously May) and complete by September (previously July). |
| 2023-05-31 | MC End Time | 08/31/2023 09:00:00 | 2023-10-09T09:00:00Z |
| 2023-05-26 | MC Messages | The Virtual Appointments app provides a central hub for all your virtual appointments needs in Microsoft Teams. The app enables a seamless end-to-end experience for business-to-customer engagements.
Queue view in Virtual Appointments app is a premium advanced virtual appointment feature that allows businesses to Empower employees to manage and service scheduled and on-demand virtual appointments in one location with advanced capabilities to track wait times, live status of a meeting, and more. Scheduling administrators and staff conducting virtual appointments can monitor incoming requests and process them appropriately. Two-way lobby chat in queue view will provide a seamless client experience with an interactive waiting room that allows facilitators to send waiting room messages to customers prior to the meeting. For example, a client in the waiting room can receive messages from the facilitator or other staff schedulers such as, “Last appointment is running long. Be with you in 5 mins.” The client can respond directly in chat so they can stay connected and ask any questions as needed. This message is associated with Microsoft 365 Roadmap ID 122395 [When this will happen:] Standard Release: We will begin rolling in May 2023 and complete by June 2023. | Updated May 25, 2023: We have updated the rollout timeline below. Thank you for your patience.
The Virtual Appointments app provides a central hub for all your virtual appointments needs in Microsoft Teams. The app enables a seamless end-to-end experience for business-to-customer engagements. Queue view in Virtual Appointments app is a premium advanced virtual appointment feature that allows businesses to Empower employees to manage and service scheduled and on-demand virtual appointments in one location with advanced capabilities to track wait times, live status of a meeting, and more. Scheduling administrators and staff conducting virtual appointments can monitor incoming requests and process them appropriately. Two-way lobby chat in queue view will provide a seamless client experience with an interactive waiting room that allows facilitators to send waiting room messages to customers prior to the meeting. For example, a client in the waiting room can receive messages from the facilitator or other staff schedulers such as, “Last appointment is running long. Be with you in 5 mins.” The client can respond directly in chat so they can stay connected and ask any questions as needed. Two-way lobby chat is currently supported only for meetings joined from a mobile browser. Desktop browser is currently not supported. This message is associated with Microsoft 365 Roadmap ID 122395 [When this will happen:] Standard Release: We will begin rolling in May 2023 and complete by July (previously June). |
| 2023-05-26 | MC Title | Microsoft Teams: Two-way lobby chat | (Updated) Microsoft Teams: Two-way lobby chat |
| 2023-05-26 | MC Last Updated | 05/12/2023 19:44:35 | 2023-05-25T21:35:32Z |
| 2023-05-26 | MC MessageTagNames | New feature, Admin impact | Updated message, New feature, Admin impact |
| 2023-05-26 | MC End Time | 07/12/2023 09:00:00 | 2023-08-31T09:00:00Z |
*starting April 2022
Last updated 6 days ago
