MC445202 – (Updated) Microsoft Teams: Browser Screen Pop for Incoming PSTN Calls

Microsoft Teams logo

check before: 2022-10-26

Product:

Microsoft 365 admin center, Teams

Platform:

US Instances, Web, Windows Desktop, World tenant

Status:

Rolling out

Change type:

Admin impact, New feature, Updated message, User impact

Links:

98054

Details:

Updated November 3, 2022: We have updated the post with a link to additional information. Thank you for your patience.
An automatic browser screen will now launch for users when an incoming PSTN call is accepted in Microsoft Teams. The browser screen will display relevant information to the user (CRM data, case data, etc.).
This message is associated with Microsoft 365 Roadmap ID 98054
[When this will happen:]
WW and GCC: We will begin rolling out in early November and expect rollout to be completed by late November.
GCCH and DoD: We will begin rolling out in December.

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:
General Availability

Created:
2022-10-12

updated:
2022-11-04

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changes*

DatePropertyoldnew
2022-11-04MC Last Updated10/17/2022 21:03:422022-11-04T02:12:47Z
2022-11-04MC MessagesUpdated October 17, 2022: We have updated the content below to show as intended. Thank you for your patience.
An automatic browser screen will now launch for users when an incoming PSTN call is accepted in Microsoft Teams. The browser screen will display relevant information to the user (CRM data, case data, etc.).
This message is associated with Microsoft 365 Roadmap ID 98054
[When this will happen:]
WW and GCC: We will begin rolling out in early November and expect rollout to be completed by late November.
GCCH and DoD: We will begin rolling out in December.
Updated November 3, 2022: We have updated the post with a link to additional information. Thank you for your patience.
An automatic browser screen will now launch for users when an incoming PSTN call is accepted in Microsoft Teams. The browser screen will display relevant information to the user (CRM data, case data, etc.).
This message is associated with Microsoft 365 Roadmap ID 98054
[When this will happen:]
WW and GCC: We will begin rolling out in early November and expect rollout to be completed by late November.
GCCH and DoD: We will begin rolling out in December.
2022-11-04MC Linkhttps://learn.microsoft.com/microsoftteams/teams-calling-policy
2022-10-18MC MessagesAn automatic browser screen will now launch for users when an incoming PSTN call is accepted in Microsoft Teams. The browser screen will display relevant information to the user (CRM data, case data, etc.).
This message is associated with Microsoft 365 Roadmap ID 98054
[When this will happen:]
WW and GCC: We will begin rolling out in early November and expect rollout to be completed by late November.
GCCH and DoD: We will begin rolling out in December.
Updated October 17, 2022: We have updated the content below to show as intended. Thank you for your patience.
An automatic browser screen will now launch for users when an incoming PSTN call is accepted in Microsoft Teams. The browser screen will display relevant information to the user (CRM data, case data, etc.).
This message is associated with Microsoft 365 Roadmap ID 98054
[When this will happen:]
WW and GCC: We will begin rolling out in early November and expect rollout to be completed by late November.
GCCH and DoD: We will begin rolling out in December.
2022-10-18MC TitleMicrosoft Teams: Browser Screen Pop for Incoming PSTN Calls(Updated) Microsoft Teams: Browser Screen Pop for Incoming PSTN Calls
2022-10-18MC Pictureshttps://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE58QOX?ver=1f9a
https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RE58Rfi
https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE58QOX?ver=1f9a
https://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RE59OJO?ver=3a92
2022-10-18MC Last Updated10/12/2022 01:20:132022-10-17T21:03:42Z
2022-10-18MC MessageTagNamesNew feature, User impact, Admin impactUpdated message, New feature, User impact, Admin impact

*starting April 2022

Last updated 2 weeks ago

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