MC343429 – (Updated) Music on Hold for 1:1 VoIP calls

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check before: 2022-03-30

Product:

Teams

Platform:

World tenant, Online

Status:

Change type:

Admin impact, Feature update, Updated message, User impact

Links:

Details:

Updated March 31, 2022: We have updated the rollout timeline below. Thank you for your patience.
Music on Hold for 1:1 VoIP calls will play music to callers while on hold, ensuring that the caller knows that the call is still active.
Feature will apply to 1:1 call hold and consult then transfer hold for VOIP calls
Blind transfer is not in scope.
[When this will happen:]
Rollout We will begin rolling this out in late March and expect to complete rollout mid-April (previously early April).

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:

Created:
2022-03-16

updated:
2022-04-01

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changes*

DatePropertyoldnew
2022-04-01MC MessagesMusic on Hold for 1:1 VoIP calls will play music to callers while on hold, ensuring that the caller knows that the call is still active.
Feature will apply to 1:1 call hold and consult then transfer hold for VOIP calls
Blind transfer is not in scope.
[When this will happen:]
Rollout We will begin rolling this out in late March and expect to complete rollout early April.
Updated March 31, 2022: We have updated the rollout timeline below. Thank you for your patience.
Music on Hold for 1:1 VoIP calls will play music to callers while on hold, ensuring that the caller knows that the call is still active.
Feature will apply to 1:1 call hold and consult then transfer hold for VOIP calls
Blind transfer is not in scope.
[When this will happen:]
Rollout We will begin rolling this out in late March and expect to complete rollout mid-April (previously early April).
2022-04-01MC TitleMusic on Hold for 1:1 VoIP calls(Updated) Music on Hold for 1:1 VoIP calls
2022-04-01MC Last Updated03/16/2022 01:04:392022-03-31T21:27:25Z
2022-04-01MC MessageTagNamesFeature update, User impact, Admin impactUpdated message, Feature update, User impact, Admin impact
2022-04-01MC End Time05/12/2022 09:00:002022-05-20T09:00:00Z

*starting April 2022

Last updated 1 month ago

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