MC272171 – PSTN Service Desk email support transition (archived)

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check before: 2021-08-05

Product:

Microsoft 365 admin center, Teams

Platform:

World tenant, Online, Web

Status:

Change type:

Admin impact, Retirement

Links:

Details:

Beginning July 22, 2021 there will be a new process to interact with the PSTN service desk for your requests for phone number porting and phone number ordering support. You will now be able to open tickets, view tickets, and track communication in the brand new Phone Number Service Center portal that will be integrated with the Teams Admin Center!

Note: This transition has already been announced via outgoing emails on existing requests, and new requests submitted via email will receive a response pointing the requestor at the new process.

Change Category:
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Scope:
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Ring:

Created:
2021-07-22

updated:
2021-07-22

task type:
Plan For Change

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Last updated 2 months ago

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