MC222773 – Prevent/Fix: Shared mailboxes inaccessible due to license expired error

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check before: 2020-10-01

Product:

Azure Active Directory, Exchange

Scope:

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Platform:

Online, World tenant

Links:

Details:

A change was made to Exchange Online to correct the way unlicensed mailbox access is handled. This change may cause Shared mailboxes to be inaccessible due to a license expired error. Note: If you are not experiencing the following license expired error you can safely disregard this message "The mailbox isn't available. This may have occurred because the license for the mailbox has expired. To find out how to gain access to this mailbox again, contact the person who manages your email account."

Change Category:
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Status:

Ring:

Created:
2020-09-24

updated:
2020-09-24

Change type:
Admin impact, User impact

task type:
Awareness Prevent or Fix Issues

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