MC207547 – Co-editor chat access directly from Office Word, Excel and PowerPoint documents has been retired (archived)

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check before: 2020-03-31


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Updated April 1, 2020: Based on customer feedback we have updated the message for clarity. Updated March 26, 2020: Several days ago we announced that the ability to initiate a Chat directly with a co-editor of a Word, Excel or PowerPoint document would be retired over several weeks beginning mid-April (across web, Windows and Mac versions of Office). However due to continued issues with the feature, we made the decision to pull the retirement date in, rather than continuing to enable the current experience. Moving forward, to communicate with others working in Office documents, we recommend using document Comments when you want to attach a comment to a specific selection within a document (on the Review tab on the ribbon), and Microsoft Teams Chat when you want to communicate with others immediately.

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