MC1282727 – Microsoft Copilot Studio – UPDATE – Classic agent creation experience in Teams (archived)

Product:

Copilot, Power Platform, Teams

Platform:

Online, Web, World tenant

Status:

Change type:

Admin impact

Links:

MC1274562

Details:

In a previous communication, MC1274562, we announced that the classic agent creation experience in the Microsoft Copilot Studio (formerly Power Virtual Agents) app for Teams would be retired beginning April 1, 2026.

Due to implementation issues, we are reevaluating the timeline for this change.

At this time, existing Office and Microsoft 365 customers can continue to access and use the Microsoft Copilot Studio app in Teams to create and edit agents.

We will provide an updated timeline once a confirmed retirement date is established. The updated timeline will allow customers sufficient time to make any necessary adjustments prior to this change.

Change Category:
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Scope:
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Release Phase:

Created:
2026-04-17

updated:
2026-04-17

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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linked item details

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summary for non-techies**

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Direct effects for Operations**

Loss of Functionality
Retirement of classic agent creation may lead to loss of existing functionalities for users who rely on this feature, impacting their ability to create and manage agents effectively.
   - roles: Admins, Users
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/microsoft-copilot-studio-update-classic-agent-creation/ba-p/3856780

User Experience Disruption
Without proper preparation, users may face disruptions in their workflow as they adapt to new tools or processes that replace the classic agent creation experience.
   - roles: Users, Support Staff
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/microsoft-copilot-studio-update-classic-agent-creation/ba-p/3856780

Increased Support Requests
The change may lead to an increase in support requests from users who are unfamiliar with the new functionalities or who encounter issues during the transition.
   - roles: Support Staff, Admins
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/microsoft-copilot-studio-update-classic-agent-creation/ba-p/3856780

Training Needs
Users may require additional training to adapt to the new features, which could lead to temporary productivity loss if not addressed in advance.
   - roles: Users, Training Coordinators
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/microsoft-copilot-studio-update-classic-agent-creation/ba-p/3856780

Integration Issues
Changes in the agent creation process may lead to integration issues with other tools or platforms currently in use, affecting overall system performance.
   - roles: Admins, Developers
   - references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/microsoft-copilot-studio-update-classic-agent-creation/ba-p/3856780

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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