check before: 2026-04-30
Product:
Copilot, Copilot Chat, Microsoft 365 Apps, Microsoft 365 Copilot, Outlook
Platform:
Online, US Instances, World tenant
Status:
Change type:
Feature update, User impact
Links:
Details:
Summary:
Chat history in the Copilot navigation pane will be filtered by the current Copilot experience, with an option to view all chats. This change, rolling out April-May 2026, affects all Microsoft 365 users, requires no admin action, and does not impact data storage or compliance.
Details:
[Introduction]
We're updating how chat history is displayed in the Copilot navigation pane to help users stay focused and quickly resume relevant conversations. Chat history will now be scoped to the Copilot experience a user is currently working in, while still allowing access to an All chats view.
[When this will happen:]
General Availability (Worldwide): Rollout will begin late April 2026 and is expected to complete by late May 2026.
General Availability (GCC, GCCH, DoD): Rollout will begin early May 2026 and is expected to complete by late May 2026.
Change Category:
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Scope:
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Release Phase:
Created:
2026-04-04
updated:
2026-04-04
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Chat History Filtering
Users may experience confusion when they cannot find previous conversations due to the new filtering by current Copilot experience, potentially leading to frustration and decreased productivity.
- roles: End Users, Helpdesk Support
- references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-microsoft-365-copilot/ba-p/3741230
User Guidance Updates
Helpdesk and support teams may receive an increased volume of inquiries regarding the new chat history display, as users may not be aware of the All chats option, leading to longer resolution times.
- roles: Helpdesk Support, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-copilot/
User Experience with Scoped Views
Users may find it challenging to adapt to the new scoped view of chat history, which could disrupt their workflow and lead to inefficiencies in communication.
- roles: End Users, Team Leaders
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/09/15/whats-new-in-microsoft-365-copilot/
Configutation Options**
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Opportunities**
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Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 week ago ago
