check before: 2026-05-01
Product:
Teams
Platform:
Android, iOS, Mac, Online, US Instances, Web, Windows Desktop, World tenant
Status:
Feature Rollout Status Not Supported
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Teams will introduce two new chat sections—Muted chats (enabled by default) and Meeting chats (disabled by default)—to organize chats. These sections group muted and meeting chats separately, can be toggled by users, and will roll out globally from early to mid-May 2026. No admin action is required.
Details:
[Introduction]
Microsoft Teams is introducing two new system chat sections called Muted chats and Meeting chats. These sections allow users to organize their chat and channels list by grouping muted conversations and meeting chats into dedicated sections that users can turn on or off.
This message is associated with Microsoft 365 Roadmap ID 559605.
[When this will happen]
General Availability (Worldwide, GCC, GCC High, DoD): Rollout begins in early May 2026 and is expected to complete by mid-May 2026.
Change Category:
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Scope:
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Release Phase:
Created:
2026-04-04
updated:
2026-04-04
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
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Direct effects for Operations**
User Confusion
Users may be confused by the new organization of chats, leading to difficulty in finding important conversations, especially if they are not aware of the changes.
- roles: End Users, Helpdesk Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=559605
Increased Support Requests
Helpdesk staff may receive an influx of support requests related to the new chat sections, as users may not know how to manage or revert the changes.
- roles: Helpdesk Staff, IT Support
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=559605
Disruption in Workflow
Users who rely on specific chat organization may experience disruptions in their workflow, as muted and meeting chats are automatically sorted, potentially leading to missed communications.
- roles: End Users, Project Managers
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=559605
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 6 days ago ago
