check before: 2026-05-01
Product:
OneDrive, SharePoint, Windows
Platform:
Online, US Instances, Web, World tenant
Status:
Change type:
Feature update, User impact
Links:
Details:
Summary:
Starting May 2026, files deleted from OneDrive cloud won't appear in local Recycle Bin or Trash but can be recovered from the OneDrive or SharePoint web recycle bin. Local deletes remain unchanged. No admin action needed; users should be informed about the new recovery process.
Details:
[Introduction]
To improve OneDrive sync performance and make file recovery more predictable, OneDrive will change how cloud-initiated file deletions are handled on local devices. When a file that is locally available on a device is deleted from the cloud, it will no longer appear in the local Recycle Bin on Windows or Trash on macOS. Recovery will instead be available from the OneDrive or SharePoint web recycle bin, depending on where the file was stored.
This change improves sync performance for users with large file libraries, making delete operations faster and ensuring restores are simpler and more predictable with a single authoritative copy in the appropriate web recycle bin (OneDrive or SharePoint).
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out in early May 2026 and expect to complete by late May 2026.
Change Category:
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Scope:
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Release Phase:
Created:
2026-04-04
updated:
2026-04-04
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
File Recovery Process Change
Users will need to adapt to a new recovery process for cloud-deleted files, as they will no longer be available in the local Recycle Bin or Trash.
- roles: End Users, Help Desk Support
- references: https://support.microsoft.com/office/restore-deleted-files-or-folders-in-onedrive-949ada80-0026-4db3-a953-c99083e6a84f
User Confusion
Users may experience confusion and frustration when they cannot find deleted files in the local Recycle Bin, leading to potential loss of productivity.
- roles: End Users, IT Support Staff
- references: https://support.microsoft.com/office/restore-deleted-files-or-folders-in-onedrive-949ada80-0026-4db3-a953-c99083e6a84f
Increased Support Requests
The change may lead to an increase in support requests as users seek assistance with the new recovery method, straining IT resources.
- roles: Help Desk Support, IT Managers
- references: https://support.microsoft.com/office/restore-deleted-files-or-folders-in-onedrive-949ada80-0026-4db3-a953-c99083e6a84f
Documentation Updates Required
Internal documentation and help desk articles will need to be updated to reflect the new recovery process, requiring time and resources.
- roles: IT Documentation Team, Help Desk Support
- references: https://support.microsoft.com/office/restore-deleted-files-or-folders-in-onedrive-949ada80-0026-4db3-a953-c99083e6a84f
Sync Performance Improvement
While the change aims to improve sync performance, users may initially perceive it negatively due to the adjustment period required for the new process.
- roles: End Users, IT Operations
- references: https://support.microsoft.com/office/sync-files-with-files-on-demand-88d0ebed-bbd7-4d00-8c1c-0d18a5543b43
Configutation Options**
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Opportunities**
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Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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