check before: 2026-03-24
Product:
Copilot, Microsoft 365 Copilot, Teams
Platform:
Online, US Instances, Web, World tenant
Status:
Change type:
Feature update, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Teams now provides audio announcements to PSTN participants when Copilot processes their audio in Copilot Only mode. This rollout is complete worldwide except GCCH and DoD (late June 2026). No admin action is needed; users may hear notifications when Copilot starts or stops processing audio.
Details:
[Introduction]
Microsoft Teams includes audio announcements for PSTN (phone dial‑in) participants when Copilot is used in Copilot Only mode, which is Copilot without transcription. These announcements inform PSTN participants when their audio is being processed by Copilot during calls and meetings.
[When this will happen]
General Availability (Worldwide and GCC): Rollout is complete.
General Availability (GCCH and DoD): Rolling out in late June 2026.
Change Category:
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Scope:
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Release Phase:
Created:
2026-03-25
updated:
2026-03-25
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Audio Notifications for PSTN Participants
PSTN participants will hear audio announcements when Copilot processes or stops processing their audio, which may cause confusion or distraction during calls.
- roles: Call Participants, Helpdesk Support
- references: https://support.microsoft.com/office/get-started-with-copilot-in-microsoft-teams-phone-97c55ffb-1499-4b0a-8caa-980ebb4b697b, https://support.microsoft.com/office/use-copilot-in-microsoft-teams-meetings-0bf9dd3c-96f7-44e2-8bb8-790bedf066b1
User Awareness and Documentation
Users may be unaware of the new audio announcements, leading to potential misunderstandings about call functionality and Copilot's role.
- roles: End Users, IT Documentation Team
- references: https://support.microsoft.com/office/get-started-with-copilot-in-microsoft-teams-phone-97c55ffb-1499-4b0a-8caa-980ebb4b697b, https://support.microsoft.com/office/use-copilot-in-microsoft-teams-meetings-0bf9dd3c-96f7-44e2-8bb8-790bedf066b1
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 weeks ago ago
