check before: 2026-01-08
Product:
FastTrack, Intune, Windows, Windows 365, Windows Autopatch
Platform:
Online, Windows Desktop, World tenant
Status:
Change type:
Admin impact
Links:
Details:
If you are an IT admin with questions about managing and updating Windows, we want to help. Every third Thursday of the month, we host a live chat-based event on the Tech Community called Windows Office Hours. Members of the Windows, Microsoft Intune, Windows Autopilot, Windows Autopatch, and Windows 365 engineering teams will be standing by to answer your questions. We also have experts from FastTrack, the Customer Acceleration Team, and Microsoft public sector teams.
Want to attend the January 15 session of Office Hours? Add it to your calendar and select Attend on the event page to let us know you're coming. There is no video or live meeting component. Simply visit the event page, log in to the Tech Community, and leave your questions in the Comments section. You can also bookmark https://aka.ms/Windows/OfficeHours for upcoming dates (and the ability to add this event to your calendar). We look forward to helping you.
Change Category:
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Scope:
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Release Phase:
Created:
2026-01-09
updated:
2026-01-09
Task Type
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Docu to Check
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Unplanned Downtime
If changes are made to Windows systems without proper preparation, it can lead to unplanned downtime, affecting user productivity and access to critical applications.
- roles: IT Admin, End User
- references: https://www.cio.com/article/243828/it-operations-how-to-minimize-downtime.html, https://www.techrepublic.com/article/how-to-reduce-downtime-in-it-operations/
User Experience Degradation
Changes without adequate testing can result in software bugs or compatibility issues, leading to a degraded user experience and frustration among users.
- roles: IT Support, End User
- references: https://www.forbes.com/sites/bernardmarr/2020/01/20/the-importance-of-user-experience-in-it-operations/?sh=4c1c1c4e7c3b, https://www.smartsheet.com/content/what-user-experience-ux
Configutation Options**
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explanation for non-techies**
In the world of technology, changes and updates are a regular occurrence, much like how new laws and regulations are introduced in the legal field. For those managing IT systems, staying updated with these changes is crucial to ensure everything runs smoothly, just as lawyers need to stay informed about new legal precedents.
Imagine your IT systems as a car. Just like a car needs regular maintenance and updates to keep running efficiently, your IT systems require updates and management to ensure they are secure and performing well. Windows Office Hours is like a regular car check-up session, where experts are available to help you understand how to keep your systems in top shape.
During these Office Hours, IT administrators can ask questions about managing and updating Windows systems. It's similar to a legal Q&A session where lawyers can ask about new laws or case strategies. The event is chat-based, so think of it as a virtual advice column where you can leave your questions and get answers from experts.
To participate, you simply need to log in to the Tech Community, much like attending a virtual seminar. There's no need for video calls or live meetings, making it as easy as sending an email. You can mark your calendar for these sessions, just like you would for an important meeting or court date, ensuring you don't miss out on valuable insights.
By attending these sessions, you can ensure your IT systems are up-to-date and running smoothly, much like how staying informed helps lawyers and managers make better decisions in their fields.
** AI generated content. This information must be reviewed before use.
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