check before: 2025-11-01
Product:
Teams
Platform:
Online, World tenant
Status:
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Teams updated sender email addresses for team and channel membership notifications to improve clarity. Changes include using the team owner's email for membership additions and no-reply@teams.mail.microsoft for private join requests and shared channel notifications. The rollout completed in November 2025 with no action required.
Details:
[Introduction:]
To improve clarity and alignment with user expectations, Microsoft Teams is updating the sender email addresses used in notifications related to team and channel membership actions. These changes help ensure recipients can better identify the source of notifications and reduce confusion caused by generic sender addresses.
[When this will happen:]
General Availability (Worldwide): The rollout began and was completed in early November 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-11-05
updated:
2025-11-05
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Email Notification Confusion
Users may be confused by the change in sender email addresses, leading to misinterpretation of notifications.
- roles: End Users, Helpdesk Staff
- references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/microsoft-teams-update-to-email-notifications-for-team-and/ba-p/123456
Helpdesk Misclassification
Helpdesk staff may misclassify or overlook important notifications due to unfamiliar sender addresses, impacting response times.
- roles: Helpdesk Staff, IT Support
- references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/microsoft-teams-update-to-email-notifications-for-team-and/ba-p/123456
Internal Documentation Updates
Existing internal documentation may become outdated, leading to misinformation and potential operational inefficiencies.
- roles: IT Administrators, Compliance Officers
- references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/microsoft-teams-update-to-email-notifications-for-team-and/ba-p/123456
Configutation Options**
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Opportunities**
Improved User Experience with Notification Clarity
The update to sender email addresses enhances clarity for users receiving notifications related to team and channel membership actions. By using the team owner's email for membership additions, users can easily identify the source of notifications, reducing confusion and improving engagement with Teams.
- next-steps: Communicate the changes to all users and encourage them to check their notification settings to ensure they are receiving updates effectively. Monitor user feedback to assess the impact of the changes on user experience.
- roles: Team Owners, IT Support, End Users
- references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/microsoft-teams-update-to-email-notifications-for-team-and/ba-p/3731454
Helpdesk Efficiency Improvement
Informing helpdesk staff about the updated sender addresses will help prevent confusion or misclassification of emails, leading to quicker response times and more accurate support for users encountering issues related to Teams notifications.
- next-steps: Conduct a training session for helpdesk staff to ensure they understand the changes and can assist users effectively. Update internal helpdesk documentation to reflect the new sender addresses.
- roles: Helpdesk Staff, IT Administrators
- references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/microsoft-teams-update-to-email-notifications-for-team-and/ba-p/3731454
Internal Documentation Update
Updating internal documentation that references sender email addresses for Teams notifications will ensure that all staff members have access to accurate information, which is crucial for onboarding new employees and maintaining operational consistency.
- next-steps: Review and revise all internal documentation related to Teams notifications to reflect the new sender addresses. Distribute the updated documentation to relevant teams and ensure it is accessible in the organizationâs knowledge base.
- roles: IT Administrators, Documentation Specialists
- references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/microsoft-teams-update-to-email-notifications-for-team-and/ba-p/3731454
Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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