check before: 2025-11-01
Product:
Copilot, Microsoft 365 Copilot, Teams
Platform:
Online, Windows Desktop, World tenant
Status:
In development
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Teams will enable Channel Agent to orchestrate tasks with GitHub, Asana, and Jira via Model Context Protocol (MCP), improving workflow efficiency within Teams. This preview feature requires admin enablement and a Microsoft 365 Copilot license, rolling out worldwide from mid-November to mid-December 2025.
Details:
Microsoft is introducing a new capability in Teams that enables Channel Agent to orchestrate tasks with select third-party Model Context Protocol (MCP) servers, including GitHub, Asana, and Atlassian (JIRA). This integration supports collaborative workflows that reflect real human teamwork, allowing agents to transparently reason through tasks and gather information across tools. This change helps reduce manual switching between apps and improves task completion efficiency-all within the familiar Teams environment.
A Microsoft 365 Copilot license is required to use this feature.
This message is associated with Microsoft 365 Roadmap ID 515466.
When this will happen
Targeted Release (Worldwide): Begins in mid-November 2025 and is expected to complete by mid-December 2025.
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2025-11-04
updated:
2025-11-04
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
Integration Challenges
Without proper preparation, users may face difficulties in integrating Channel Agent with GitHub, Asana, and Jira, leading to confusion and inefficiencies.
- roles: IT Administrators, End Users
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=515466
User Experience Degradation
If the feature is enabled without adequate training or documentation, users may struggle to utilize the new capabilities effectively, resulting in a negative user experience.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=515466
Increased Support Requests
The introduction of new features without preparation may lead to an increase in support requests as users encounter issues or have questions about the new functionalities.
- roles: Support Staff, IT Administrators
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=515466
Configutation Options**
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Opportunities**
Enhanced Task Management Integration
The integration of GitHub, Asana, and Jira via MCP in Teams allows for seamless task management across platforms, reducing the need for users to switch between applications. This leads to improved productivity and user satisfaction as team members can collaborate more effectively without losing context.
- next-steps: Conduct training sessions for users on how to utilize the new integration effectively. Develop a feedback loop to gather user experiences and make adjustments as necessary.
- roles: Project Managers, Team Leads, Developers
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=515466
Streamlined Communication and Collaboration
With Channel Agent orchestrating tasks across different tools, communication can be centralized within Teams. This reduces email clutter and improves response times as users can interact directly with the Channel Agent to get updates and information from various platforms in real-time.
- next-steps: Set up a pilot program to test the integration with a small group of users. Monitor communication patterns and gather data on efficiency improvements.
- roles: Product Owners, Business Analysts, Customer Support
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=515466
Cost-Effective Resource Management
By utilizing the MCP feature, organizations can potentially reduce the need for multiple licenses across different platforms (e.g., Jira, Asana) since tasks can be managed from within Teams. This could lead to savings on licensing costs and streamline administrative overhead.
- next-steps: Analyze current tool usage and licensing costs to identify potential savings. Consider negotiating with vendors for reduced rates based on consolidated usage.
- roles: Finance Managers, IT Administrators, Operations Managers
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=515466
Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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