MC1174857 – Microsoft 365 admin center: Capacity pack support for SharePoint agent and Copilot tuning

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check before: 2025-10-01

Product:

Copilot, Copilot Chat, Entra, Microsoft 365 admin center, Microsoft 365 Copilot, Power Platform, SharePoint, Stream

Platform:

Mac, Online, World tenant

Status:

In development

Change type:

New feature, Admin impact

Links:

503145

Details:

Summary:
Microsoft 365 admin center will introduce Capacity Pack support for SharePoint Agents and Copilot Tuning in late October 2025, allowing prepaid message bundles to manage costs before pay-as-you-go charges. Admins can allocate packs, monitor usage in PPAC, and control environments via Entra ID. No prior action needed.

Details:
[Introduction]
To help organizations better manage metered consumption costs for SharePoint Agents and Copilot Tuning, we're introducing Capacity Pack support in the Microsoft 365 admin center (MAC). This feature allows global admins to use prepaid message bundles before incurring pay-as-you-go (PAYG) charges, improving cost control and governance.
This message is associated with Roadmap ID 503145.
[When this will happen:]
General Availability (Worldwide): Rollout begins in late October 2025 and is expected to complete by late October 2025.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-10-18

updated:
2025-10-18

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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summary for non-techies**

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Direct effects for Operations**

Cost Management
Without preparation, organizations may face unexpected costs due to overage charges if prepaid message bundles are not allocated properly before the switch to PAYG occurs.
   - roles: Global Admins, Finance Managers
   - references: https://learn.microsoft.com/copilot/microsoft-365/pay-as-you-go/copilot-capacity-packs, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=503145

Monitoring and Reporting
Failure to prepare for the new monitoring capabilities may lead to inadequate tracking of message consumption, resulting in compliance issues and lack of visibility into usage patterns.
   - roles: Global Admins, Compliance Officers
   - references: https://learn.microsoft.com/copilot/microsoft-365/pay-as-you-go/copilot-capacity-packs, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=503145

Configutation Options**

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Data Protection**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 3 weeks ago ago

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