check before: 2025-09-01
Product:
Copilot, Defender, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft Loop, Planner, Teams, Windows
Platform:
Android, iOS, Mac, mobile, Online, US Instances, Web, Windows Desktop, World tenant
Status:
Rolling out
Change type:
New feature, Updated message, User impact
Details:
Summary:
The Facilitator agent is now generally available for Microsoft 365 Copilot-licensed users in Teams meetings, helping organize agendas, track progress, and capture highlights in real time. It integrates with Planner, Word, Loop, and Teams Rooms, and can be enabled by users before or during meetings without requiring recording or transcription.
Details:
Updated September 24, 2025: We have updated the timeline. Thank you for your patience.
Introduction
Meetings should be more productive-not more work. The Facilitator agent is now generally available for Microsoft 365 Copilot-licensed users. This AI-powered agent helps keep meetings focused, organized, and action-oriented by surfacing agendas, tracking progress, and capturing key highlights in real time. It supports collaboration through a conversational interface and integrates with tools like Planner, Word, Loop, and Teams Rooms.
This rollout includes general availability for core meeting skills and public preview for task management and document creation capabilities.
This message applies to Teams for Windows desktop, Mac desktop, the web, iOS, Android, and Microsoft Teams Rooms (MTR) devices and is associated with Roadmap IDs 478611, 499891, and 500701.
When this will happen:
Preview: Began in March 2025
General availability: We will begin rolling out late September and expect to complete by early October.
Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release
Created:
2025-09-20
updated:
2025-09-25
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
If the Facilitator agent is enabled without prior user training, users may struggle to utilize its features effectively, leading to confusion and decreased productivity during meetings.
- roles: Meeting Organizers, Participants
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=478611
Integration Issues
Without proper preparation, the integration of the Facilitator agent with existing tools like Planner and Word may lead to unexpected errors or data loss, impacting task management and document creation.
- roles: Project Managers, Team Members
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=499891
Compliance and Security Risks
The introduction of AI capabilities without adequate compliance checks may expose sensitive meeting content, leading to potential data breaches or violations of privacy regulations.
- roles: Compliance Officers, IT Security Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=500701
Configutation Options**
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Opportunities**
Enhanced Meeting Productivity through AI Assistance
The Facilitator agent can help streamline meetings by organizing agendas, tracking progress, and capturing highlights in real-time. This can significantly reduce the administrative burden on meeting organizers and allow them to focus on content and engagement rather than logistics.
- next-steps: Encourage teams to adopt the Facilitator agent in their meetings and provide training on how to effectively utilize its features. Collect feedback on user experience to further refine usage.
- roles: Project Managers, Team Leaders, Executives
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=478611
Improved Collaboration with Real-Time Notes and Task Management
The ability for all participants to edit notes collaboratively in real-time can enhance teamwork and ensure that all action items are captured and assigned promptly. This integration with Planner for task management can also improve follow-through on meeting decisions.
- next-steps: Set up pilot meetings where the Facilitator agent is used, and analyze the effectiveness of real-time note-taking and task assignment. Adjust team processes based on findings.
- roles: Product Teams, Operations Managers, HR Managers
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=500701
Seamless Integration with Existing Microsoft 365 Tools
The Facilitator agent's integration with Microsoft 365 apps like Planner, Word, and Loop can create a more cohesive workflow, allowing users to draft documents and manage tasks directly from the meeting environment, reducing context switching and enhancing productivity.
- next-steps: Train users on how to leverage these integrations effectively and promote best practices for using the Facilitator agent alongside existing tools.
- roles: IT Administrators, Business Analysts, Content Creators
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=499891
Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-09-25 | MC prepare | This rollout will happen automatically by the specified dates with no admin action required before the rollout. Review your current configuration to assess the impact on your organization. You may want to notify your users about this change and update your relevant documentation.
Please follow the set up process detailed in Enroll a Teams Room device into Pro Management - Microsoft Teams | Microsoft Learn https://devices.dod.teams.microsoft.us/ https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=493323 ttps://learn.microsoft.com/microsoftteams/rooms/enroll-a-device?tabs=CommercialAndGCC | https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=478611
https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=499891 https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=500701 |
| 2025-09-25 | MC Summary | The Facilitator agent and Teams Pro Management service will be generally available in Microsoft Teams Rooms Pro from early September to mid-October 2025. The new Pro Management Portal will be accessible by default, requiring no admin action before rollout. Review configurations and notify users accordingly. | The Facilitator agent is now generally available for Microsoft 365 Copilot-licensed users in Teams meetings, helping organize agendas, track progress, and capture highlights in real time. It integrates with Planner, Word, Loop, and Teams Rooms, and can be enabled by users before or during meetings without requiring recording or transcription. |
| 2025-09-25 | MC Last Updated | 09/24/2025 20:53:40 | 2025-09-25T17:45:23Z |
| 2025-09-25 | MC Messages | Updated September 24, 2025: We have updated the timeline. Thank you for your patience.
Coming soon for Microsoft Teams Rooms Pro: The Teams Pro Management service and portal will be generally available. You will be able to use the remote device management and analytics features of the solution while meeting high security and privacy standards. This message is associated with Microsoft 365 Roadmap ID 493323. [When this will happen:] General Availability (DoD): We will begin rolling out early September 2025 and expect to complete by mid-October 2025. | Updated September 24, 2025: We have updated the timeline. Thank you for your patience.
Introduction Meetings should be more productive-not more work. The Facilitator agent is now generally available for Microsoft 365 Copilot-licensed users. This AI-powered agent helps keep meetings focused, organized, and action-oriented by surfacing agendas, tracking progress, and capturing key highlights in real time. It supports collaboration through a conversational interface and integrates with tools like Planner, Word, Loop, and Teams Rooms. This rollout includes general availability for core meeting skills and public preview for task management and document creation capabilities. This message applies to Teams for Windows desktop, Mac desktop, the web, iOS, Android, and Microsoft Teams Rooms (MTR) devices and is associated with Roadmap IDs 478611, 499891, and 500701. When this will happen: Preview: Began in March 2025 General availability: We will begin rolling out late September and expect to complete by early October. |
| 2025-09-25 | MC How Affect | After this rollout, you will be able to access the Pro Management Portal in your organization at https://devices.dod.teams.microsoft.us/
The new portal will be available by default. | Who is affected: Microsoft 365 users with Copilot licenses. Facilitator is included with a Microsoft 365 Copilot subscription license and subject to available capacity.
What will happen: Facilitator agent will be available for scheduled meetings and ad-hoc discussions The Facilitator option is available by default in the Teams meeting experience for licensed users, meaning it appears in the meeting interface if the app is allowed in your tenant. However, it is not added to meetings automatically-meeting organizers or participants must choose to enable it before or during each meeting. Facilitator is shipped as an app and is allowed by default, respecting existing app permission policies If the Facilitator app is allowed in your tenant, it will appear in the meeting UX automatically Users can enable Facilitator before or during meetings Screenshot 1: Copilot License User can turn on Facilitator in meeting Screenshot 2: Users can see messages from Facilitator and new agenda tracker on the meeting window Facilitator does not require recording and can be used with or without transcription Visual timeline markers to track topics and time, with reminders at midway and wrap-up Collaborative, real-time notes editable by all participants via the Notes tab AI-powered Q&A from meeting and web content Task tracking integrated with Planner Instant document drafting in Word or Loop Enhanced Teams Rooms experience with chat, notes, and timers Mobile capture of ad-hoc discussions and action items Licensed users can interact with the agent by mentioning it in the chat, for example "@Facilitator add these topics to the agenda…" What you can do to prepare: No admin action is required Notify Copilot-licensed users about Facilitator availability Update internal documentation as needed Review meeting options to configure Facilitator without transcription: Set Allow Copilot to Only during the meeting in Meeting Options Public documentation will be available at launch Compliance considerations: ConsiderationExplanation Introduces or modifies AI/ML capabilitiesFacilitator uses generative AI to interact with meeting content and participants. Provides new user interaction with generative AIUsers can engage with Facilitator via chat and real-time notes. Includes admin controlManaged via Meeting Options and Copilot settings. Allows user to enable/disable featureUsers can turn Facilitator on or off before or during meetings. |
| 2025-09-24 | MC prepare | https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=478611
https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=499891 https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=500701 | This rollout will happen automatically by the specified dates with no admin action required before the rollout. Review your current configuration to assess the impact on your organization. You may want to notify your users about this change and update your relevant documentation.
Please follow the set up process detailed in Enroll a Teams Room device into Pro Management - Microsoft Teams | Microsoft Learn https://devices.dod.teams.microsoft.us/ https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=493323 ttps://learn.microsoft.com/microsoftteams/rooms/enroll-a-device?tabs=CommercialAndGCC |
| 2025-09-24 | MC MessageTagNames | New feature, User impact | Updated message, New feature, User impact |
| 2025-09-24 | MC Summary | The Facilitator agent, now generally available for Microsoft 365 Copilot-licensed users, enhances Teams meetings by surfacing agendas, tracking progress, capturing highlights, and integrating with Planner, Word, Loop, and Teams Rooms. Users can enable it before or during meetings; no admin action is required. | The Facilitator agent and Teams Pro Management service will be generally available in Microsoft Teams Rooms Pro from early September to mid-October 2025. The new Pro Management Portal will be accessible by default, requiring no admin action before rollout. Review configurations and notify users accordingly. |
| 2025-09-24 | MC Last Updated | 09/19/2025 18:06:15 | 2025-09-24T20:53:40Z |
| 2025-09-24 | MC Messages | Introduction
Meetings should be more productive-not more work. The Facilitator agent is now generally available for Microsoft 365 Copilot-licensed users. This AI-powered agent helps keep meetings focused, organized, and action-oriented by surfacing agendas, tracking progress, and capturing key highlights in real time. It supports collaboration through a conversational interface and integrates with tools like Planner, Word, Loop, and Teams Rooms. This rollout includes general availability for core meeting skills and public preview for task management and document creation capabilities. This message applies to Teams for Windows desktop, Mac desktop, the web, iOS, Android, and Microsoft Teams Rooms (MTR) devices and is associated with Roadmap IDs 478611, 499891, and 500701. When this will happen: Preview: Began in March 2025 General availability: We will begin rolling out late September 2025 and expect to complete by early October 2025. | Updated September 24, 2025: We have updated the timeline. Thank you for your patience.
Coming soon for Microsoft Teams Rooms Pro: The Teams Pro Management service and portal will be generally available. You will be able to use the remote device management and analytics features of the solution while meeting high security and privacy standards. This message is associated with Microsoft 365 Roadmap ID 493323. [When this will happen:] General Availability (DoD): We will begin rolling out early September 2025 and expect to complete by mid-October 2025. |
| 2025-09-24 | MC How Affect | Who is affected: Microsoft 365 users with Copilot licenses. Facilitator is included with a Microsoft 365 Copilot subscription license and subject to available capacity.
What will happen: Facilitator agent will be available for scheduled meetings and ad-hoc discussions The Facilitator option is available by default in the Teams meeting experience for licensed users, meaning it appears in the meeting interface if the app is allowed in your tenant. However, it is not added to meetings automatically-meeting organizers or participants must choose to enable it before or during each meeting. Facilitator is shipped as an app and is allowed by default, respecting existing app permission policies If the Facilitator app is allowed in your tenant, it will appear in the meeting UX automatically Users can enable Facilitator before or during meetings Screenshot 1: Copilot License User can turn on Facilitator in meeting Screenshot 2: Users can see messages from Facilitator and new agenda tracker on the meeting window Facilitator does not require recording and can be used with or without transcription Visual timeline markers to track topics and time, with reminders at midway and wrap-up Collaborative, real-time notes editable by all participants via the Notes tab AI-powered Q&A from meeting and web content Task tracking integrated with Planner Instant document drafting in Word or Loop Enhanced Teams Rooms experience with chat, notes, and timers Mobile capture of ad-hoc discussions and action items Licensed users can interact with the agent by mentioning it in the chat, for example "@Facilitator add these topics to the agenda…" What you can do to prepare: No admin action is required Notify Copilot-licensed users about Facilitator availability Update internal documentation as needed Review meeting options to configure Facilitator without transcription: Set Allow Copilot to Only during the meeting in Meeting Options Public documentation will be available at launch Compliance considerations: ConsiderationExplanation Introduces or modifies AI/ML capabilitiesFacilitator uses generative AI to interact with meeting content and participants. Provides new user interaction with generative AIUsers can engage with Facilitator via chat and real-time notes. Includes admin controlManaged via Meeting Options and Copilot settings. Allows user to enable/disable featureUsers can turn Facilitator on or off before or during meetings. | After this rollout, you will be able to access the Pro Management Portal in your organization at https://devices.dod.teams.microsoft.us/
The new portal will be available by default. |
| 2025-09-24 | MC Title | Facilitator agent to be generally available in Teams meetings | (Updated) Facilitator agent to be generally available in Teams meetings |
| 2025-09-24 | MC End Time | 11/07/2025 09:00:00 | 2025-12-15T09:00:00Z |
Last updated 3 weeks ago ago