MC1148527 – Viva Engage – New admin toggle to manage Move conversation feature

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check before: 2025-10-01

Product:

Microsoft 365 admin center, Microsoft Viva, Microsoft Viva Engage

Platform:

Online, Windows Desktop, World tenant

Status:

Rolling out

Change type:

New feature, User impact, Admin impact

Links:

501458

Details:

Summary:
Viva Engage will add an admin toggle (rolling out October 2025) to control the Move conversation feature. By default, all users can move conversations; turning the toggle off restricts this to specific roles like admins and corporate communicators. No action is needed unless restriction is desired.

Details:
[Introduction]
We're introducing a new admin toggle in Viva Engage that allows Engage and network admins to control who can use the Move conversation feature across communities. This update supports organizations that want to limit this capability to specific roles, helping reduce unintended content movement.
This message is associated with Roadmap ID 501458.
[When this will happen:]
General Availability (Worldwide): Rollout will begin in early October 2025 and is expected to complete by late October 2025.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-09-06

updated:
2025-09-06

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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linked item details

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summary for non-techies**

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Direct effects for Operations**

User Access Control
If the toggle is not prepared for and is turned OFF, many users will lose the ability to move conversations, leading to frustration and confusion among users who are accustomed to this functionality.
   - roles: All users with access to conversations, Corporate communicators
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=501458

Content Management
Without proper communication and preparation, restricting the Move conversation feature may lead to unintended consequences in content management, as users may not understand why they can no longer move conversations, potentially leading to disorganization.
   - roles: Engage admins, Network admins
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=501458

Configutation Options**

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explanation for non-techies**

Imagine you are managing a large library where people can freely move books around. While this freedom allows for flexibility, it can sometimes lead to books being misplaced or moved to sections where they don't belong. To manage this, the library introduces a new rule: only librarians and specific staff members can move books to different sections. This ensures that books are organized correctly and only moved by those who understand the library's system.

Similarly, Microsoft Viva Engage is introducing a new feature that allows organizations to control who can move conversations within their communities. By default, everyone can move conversations, just like how anyone could move books in the library. However, with the new admin toggle, organizations can restrict this ability to specific roles such as Engage admins, network admins, corporate communicators, community admins, and community experts. This helps prevent conversations from being moved unintentionally or inappropriately, ensuring that only those with the right understanding and authority can make such changes.

For those managing the Viva Engage platform, no immediate action is required unless you wish to restrict this feature. If you decide to limit who can move conversations, you can easily adjust the settings in the Viva Engage admin center once the feature is available. This change will be rolling out in October 2025, and it’s important to communicate any updates to your helpdesk or internal support teams and update any internal documentation that references this feature. This approach helps maintain order and clarity within your organization's communication channels, much like keeping a library well-organized.

** AI generated content. This information must be reviewed before use.

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Last updated 4 weeks ago ago

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