MC1143299 – Microsoft 365 Copilot | Scoped knowledge support for declarative agents in VIP connectors (archived)

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check before: 2025-08-01

Product:

Copilot, Microsoft 365 Copilot, Microsoft 365 suite, Project

Platform:

Online, World tenant

Status:

Change type:

New feature, User impact, Admin impact

Links:

Details:

Summary:
Scoped knowledge support in Microsoft 365 Copilot's declarative agents for VIP connectors (Azure DevOps, Jira, Confluence) enables precise, personalized query responses by limiting accessible information. Available to Microsoft 365 E5 tenants, it rolls out globally from late August to early September 2025. Configuration involves selecting connectors and scoping attributes.

Details:
Introduction
Scoped knowledge is now supported in declarative agents (DA) for VIP connectors such as Azure DevOps (ADO) Work Items, Jira, and Confluence. This enhancement enables organizations to define precise boundaries for agent-accessible information, improving relevance, reducing noise, and aligning with organizational policies and user permissions.
This feature is available to tenants with a Microsoft 365 E5 license.
When this will happen
General Availability (Worldwide): We will begin rolling out in late August 2025 and expect to complete by early September 2025.

Change Category:
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Scope:
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Release Phase:

Created:
2025-08-28

updated:
2025-08-28

Task Type

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MS How does it affect me

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MS Preperations

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summary for non-techies**

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Direct effects for Operations**

Limited Access to Scoped Knowledge
If scoped knowledge is not configured properly before the rollout, users may not have access to relevant information, leading to confusion and inefficiency in their tasks.
   - roles: End Users, Project Managers
   - references: https://learn.microsoft.com/microsoft-365-copilot/extensibility/copilot-studio-agent-builder-knowledge?branch=main&branchFallbackFrom=pr--1060

Increased Noise in Query Responses
Without proper preparation and configuration, users may receive irrelevant results from Copilot, which can hinder productivity and user satisfaction.
   - roles: End Users, IT Support
   - references: https://learn.microsoft.com/microsoft-365-copilot/extensibility/copilot-studio-agent-builder-knowledge?branch=main&branchFallbackFrom=pr--1060

Configutation Options**

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Data Protection**

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explanation for non-techies**

Microsoft 365 Copilot is introducing a new feature called "scoped knowledge" for its declarative agents, specifically designed for VIP connectors like Azure DevOps, Jira, and Confluence. Think of this feature as a way to give your digital assistant a set of reading glasses, allowing it to focus only on the information that's most relevant to your needs. Just like how you might filter your email inbox to see only messages from a specific client or project, scoped knowledge lets you limit the information that the Copilot can access. This means that when you ask Copilot a question, it can provide more precise and personalized answers by focusing only on the data that matters most to you.

For organizations using Microsoft 365 E5, this feature will be available globally from late August to early September 2025. To use it, you'll need to configure your Copilot by selecting which connectors and attributes you want it to focus on. Imagine setting up a bookshelf where each shelf is dedicated to a different project or client. By organizing your information this way, Copilot can quickly find the right "book" to answer your questions, without getting distracted by unrelated information.

This feature is particularly useful for teams that work with multiple projects or clients, as it helps reduce irrelevant results and improves the performance of the Copilot. It's like having a personal assistant who knows exactly where to find the information you need, without having to sift through a pile of unrelated documents.

For those not using Microsoft 365 E5, this feature won't be available unless you upgrade. If you're preparing to use scoped knowledge, you'll need to select the appropriate connectors and define the scope of information you want Copilot to access. This involves choosing attributes like project names or folder locations, similar to setting up folders in your email to keep everything organized.

There are no specific compliance considerations identified for this feature, but it's always a good idea to review any new technology in the context of your organization's policies. If you're interested in learning more about how to set up and use this feature, Microsoft provides resources and guides to help you get started.

** AI generated content. This information must be reviewed before use.

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