check before: 2025-09-15
Product:
Microsoft Viva, Microsoft Viva Engage
Platform:
Online, World tenant
Status:
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Viva is adding a new Posts tab to the Communications dashboard, allowing users to manage drafts, scheduled, and published posts, filter by ownership, and create posts directly. Rolling out mid-September to October 2025, it’s on by default with no admin action needed.
Details:
Introduction:
We're introducing a new Posts tab in the Microsoft Viva Communications dashboard. This enhancement provides corporate communicators and network administrators with a centralized location to manage communications across their lifecycle. The tab allows users to view drafts, scheduled posts, and published history, filter by ownership, and initiate new communications-all without leaving the dashboard.
When this will happen:
We will begin rolling out in mid-September 2025 and expect to complete by the end of October 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-08-26
updated:
2025-08-26
Task Type
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Docu to Check
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MS How does it affect me
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MS Urgency
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MS workload name
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Pictures
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
Users may experience confusion or frustration due to the sudden introduction of a new feature without prior training or communication, leading to decreased productivity.
- roles: Corporate Communicators, Network Administrators
- references: https://www.forbes.com/sites/bernardmarr/2021/03/01/the-top-5-ways-to-improve-user-experience-in-your-organization/, https://www.nngroup.com/articles/ten-usability-heuristics/
Increased Support Requests
The introduction of the new Posts tab may lead to an increase in support requests from users who are unfamiliar with the new functionality, impacting IT support resources.
- roles: IT Support Staff, Communications Teams
- references: https://www.zdnet.com/article/how-to-reduce-it-support-tickets-and-improve-user-experience/, https://www.techrepublic.com/article/5-ways-to-reduce-it-support-tickets/
Configutation Options**
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explanation for non-techies**
Microsoft Viva is introducing a new feature to its Communications dashboard, known as the Posts tab. Think of this new tab as a one-stop shop for managing all your communication posts, much like how a project manager might use a single tool to track tasks, deadlines, and team responsibilities.
With this new tab, users can easily view and manage their drafts, scheduled posts, and the history of published posts. It also allows users to filter posts by ownership, which is similar to how you might filter emails in your inbox to see only those sent by specific people. This makes it easier to track who is responsible for what, ensuring that communication efforts are well-organized and efficient.
Additionally, users can create new posts directly from this dashboard. Imagine it as having a central command center where you can not only see all your communications but also initiate new ones without needing to switch to another tool or window. This streamlines the process and saves time, much like having a multifunctional printer that can print, scan, and copy without needing separate devices.
The rollout of this feature is scheduled to start in mid-September 2025 and should be completed by the end of October 2025. It will be automatically available to all users of Microsoft Viva Engage, with no additional setup required from administrators. This means you can start using it as soon as it becomes available, much like how a new app update on your phone automatically installs and is ready to use.
While no specific compliance issues have been identified, it's always a good idea to review any new feature to ensure it aligns with your organization's policies. Admins might want to inform their communication teams about this new functionality to encourage its use and maximize its benefits.
** AI generated content. This information must be reviewed before use.
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