MC1134738 – (Updated) New request and approval experience for Microsoft agents in the Microsoft 365 admin center

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check before: 2023-08-15

Product:

Copilot, Microsoft 365 admin center

Platform:

Online, Web, World tenant

Status:

In development

Change type:

New feature, Updated message

Links:

494809

Details:

Summary:
Microsoft 365 admin center will introduce a new request and approval experience for Microsoft-built agents, allowing centralized management of access requests via the Copilot > Agents & connectors page. Rollout starts March 2026, requires no setup, and enhances admin control and transparency.

Details:
Updated February 5, 2026: We have updated the timeline below. Thank you for your patience.
Introduction
We're introducing a new request and approval experience in the Microsoft 365 admin center for Microsoft agents. This update enables users to request access to agents-even those currently unavailable due to your organization's configuration-directly from the Agent Store.
You can manage these requests centrally from the Copilot > Agents & connectors page in the Microsoft 365 admin center, streamlining access control and improving visibility into user interest.
Note: This request flow applies exclusively to agents built by Microsoft and does not extend to other agents available in the store.
This message is associated with Microsoft 365 Roadmap ID 494809.
When this will happen
Rollout will begin early March 2026 (previously early February) and completes by end of March 2026 (previously end of February).

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-08-14

updated:
2026-02-06

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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summary for non-techies**

Microsoft is introducing a new feature in the Microsoft 365 admin center in March 2026, allowing administrators to manage access requests for Microsoft-built agents through a centralized control panel on the Copilot > Agents & connectors page, similar to a ticketing system.

Direct effects for Operations**

Access Management Disruption
Without preparation, users may experience delays in accessing necessary agents, leading to frustration and decreased productivity as they wait for admin approvals.
   - roles: IT Admin, End User
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=494809

Increased Support Requests
The new request flow may lead to an influx of support requests from users unfamiliar with the new process, overwhelming IT support teams and impacting response times.
   - roles: IT Support, End User
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=494809

Configutation Options**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2026-02-06MC Last Updated01/08/2026 18:46:232026-02-05T23:23:26Z
2026-02-06MC MessagesUpdated January 8, 2026: We have updated the timeline below. Thank you for your patience.
Introduction
We're introducing a new request and approval experience in the Microsoft 365 admin center for Microsoft agents. This update enables users to request access to agents-even those currently unavailable due to your organization's configuration-directly from the Agent Store.
You can manage these requests centrally from the Copilot > Agents & connectors page in the Microsoft 365 admin center, streamlining access control and improving visibility into user interest.
Note: This request flow applies exclusively to agents built by Microsoft and does not extend to other agents available in the store.
This message is associated with Microsoft 365 Roadmap ID 494809.
When this will happen
Rollout will begin early February 2026 (previously early January) and completes by end of February 2026 (previously end of January).
Updated February 5, 2026: We have updated the timeline below. Thank you for your patience.
Introduction
We're introducing a new request and approval experience in the Microsoft 365 admin center for Microsoft agents. This update enables users to request access to agents-even those currently unavailable due to your organization's configuration-directly from the Agent Store.
You can manage these requests centrally from the Copilot > Agents & connectors page in the Microsoft 365 admin center, streamlining access control and improving visibility into user interest.
Note: This request flow applies exclusively to agents built by Microsoft and does not extend to other agents available in the store.
This message is associated with Microsoft 365 Roadmap ID 494809.
When this will happen
Rollout will begin early March 2026 (previously early February) and completes by end of March 2026 (previously end of February).
2026-02-06MC End Time03/30/2026 09:00:002026-05-04T09:00:00Z
2026-02-06MC SummaryMicrosoft 365 admin center will introduce a new request and approval experience for Microsoft-built agents, enabling centralized management of access requests via the Copilot > Agents & connectors page. Rollout starts February 2026, requires no setup, and enhances admin control over user access.Microsoft 365 admin center will introduce a new request and approval experience for Microsoft-built agents, allowing centralized management of access requests via the Copilot > Agents & connectors page. Rollout starts March 2026, requires no setup, and enhances admin control and transparency.
2026-01-09MC Last Updated12/08/2025 23:21:382026-01-08T18:46:23Z
2026-01-09MC MessagesUpdated December 8, 2025: We have updated the timeline below. Thank you for your patience.
Introduction
We're introducing a new request and approval experience in the Microsoft 365 admin center for Microsoft agents. This update enables users to request access to agents-even those currently unavailable due to your organization's configuration-directly from the Agent Store.
You can manage these requests centrally from the Copilot > Agents & connectors page in the Microsoft 365 admin center, streamlining access control and improving visibility into user interest.
Note: This request flow applies exclusively to agents built by Microsoft and does not extend to other agents available in the store.
This message is associated with Microsoft 365 Roadmap ID 494809.
When this will happen
Rollout will begin early January 2026 (previously late November 2025) and complete by end of January 2026 (previously mid-December 2025).
Updated January 8, 2026: We have updated the timeline below. Thank you for your patience.
Introduction
We're introducing a new request and approval experience in the Microsoft 365 admin center for Microsoft agents. This update enables users to request access to agents-even those currently unavailable due to your organization's configuration-directly from the Agent Store.
You can manage these requests centrally from the Copilot > Agents & connectors page in the Microsoft 365 admin center, streamlining access control and improving visibility into user interest.
Note: This request flow applies exclusively to agents built by Microsoft and does not extend to other agents available in the store.
This message is associated with Microsoft 365 Roadmap ID 494809.
When this will happen
Rollout will begin early February 2026 (previously early January) and completes by end of February 2026 (previously end of January).
2026-01-09MC End Time03/02/2026 08:00:002026-03-30T09:00:00Z
2026-01-09MC SummaryStarting January 2026, Microsoft 365 admin center introduces a new request and approval system for Microsoft-built agents, allowing centralized management of access requests via the Copilot > Agents & connectors page. Admins maintain full control with no setup required; rollout completes by end of January 2026.Microsoft 365 admin center will introduce a new request and approval experience for Microsoft-built agents, enabling centralized management of access requests via the Copilot > Agents & connectors page. Rollout starts February 2026, requires no setup, and enhances admin control over user access.
2025-12-09MC Last Updated11/03/2025 23:11:152025-12-08T23:21:38Z
2025-12-09MC MessagesUpdated November 3, 2025: We have updated the rollout timeline below. Thank you for your patience.
Introduction
We're introducing a new request and approval experience in the Microsoft 365 admin center for Microsoft agents. This update enables users to request access to agents-even those currently unavailable due to your organization's configuration-directly from the Agent Store.
You can manage these requests centrally from the Copilot > Agents & connectors page in the Microsoft 365 admin center, streamlining access control and improving visibility into user interest.
Note: This request flow applies exclusively to agents built by Microsoft and does not extend to other agents available in the store.
This message is associated with Microsoft 365 Roadmap ID 494809.
When this will happen
Rollout will begin late November 2025 (previously late October) and complete in mid-December 2025 (previously mid-November).
Updated December 8, 2025: We have updated the timeline below. Thank you for your patience.
Introduction
We're introducing a new request and approval experience in the Microsoft 365 admin center for Microsoft agents. This update enables users to request access to agents-even those currently unavailable due to your organization's configuration-directly from the Agent Store.
You can manage these requests centrally from the Copilot > Agents & connectors page in the Microsoft 365 admin center, streamlining access control and improving visibility into user interest.
Note: This request flow applies exclusively to agents built by Microsoft and does not extend to other agents available in the store.
This message is associated with Microsoft 365 Roadmap ID 494809.
When this will happen
Rollout will begin early January 2026 (previously late November 2025) and complete by end of January 2026 (previously mid-December 2025).
2025-12-09MC End Time01/26/2026 08:00:002026-03-02T08:00:00Z
2025-12-09MC SummaryMicrosoft is rolling out a new request and approval experience for Microsoft-built agents in the Microsoft 365 admin center from late November to mid-December 2025. Admins can centrally manage and control user access requests via the Copilot > Agents & connectors page, with no setup required.Starting January 2026, Microsoft 365 admin center introduces a new request and approval system for Microsoft-built agents, allowing centralized management of access requests via the Copilot > Agents & connectors page. Admins maintain full control with no setup required; rollout completes by end of January 2026.
2025-11-04MC Last Updated10/17/2025 03:22:442025-11-03T23:11:15Z
2025-11-04MC MessagesUpdated October 16, 2025: We have updated the rollout timeline below. Thank you for your patience.
Introduction
We're introducing a new request and approval experience in the Microsoft 365 admin center for Microsoft agents. This update enables users to request access to agents-even those currently unavailable due to your organization's configuration-directly from the Agent Store.
You can manage these requests centrally from the Copilot > Agents & connectors page in the Microsoft 365 admin center, streamlining access control and improving visibility into user interest.
Note: This request flow applies exclusively to agents built by Microsoft and does not extend to other agents available in the store.
This message is associated with Microsoft 365 Roadmap ID 494809.
When this will happen
Rollout will begin late October 2025 (previously late September) and complete in mid-November 2025 (previously mid-October).
Updated November 3, 2025: We have updated the rollout timeline below. Thank you for your patience.
Introduction
We're introducing a new request and approval experience in the Microsoft 365 admin center for Microsoft agents. This update enables users to request access to agents-even those currently unavailable due to your organization's configuration-directly from the Agent Store.
You can manage these requests centrally from the Copilot > Agents & connectors page in the Microsoft 365 admin center, streamlining access control and improving visibility into user interest.
Note: This request flow applies exclusively to agents built by Microsoft and does not extend to other agents available in the store.
This message is associated with Microsoft 365 Roadmap ID 494809.
When this will happen
Rollout will begin late November 2025 (previously late October) and complete in mid-December 2025 (previously mid-November).
2025-11-04MC End Time01/19/2026 08:00:002026-01-26T08:00:00Z
2025-11-04MC SummaryMicrosoft 365 is introducing a new request and approval experience for Microsoft-built agents in the admin center, allowing centralized management of access requests via the Copilot > Agents & connectors page. Rollout starts late October 2025 and completes mid-November 2025, with no setup required.Microsoft is rolling out a new request and approval experience for Microsoft-built agents in the Microsoft 365 admin center from late November to mid-December 2025. Admins can centrally manage and control user access requests via the Copilot > Agents & connectors page, with no setup required.
2025-10-17MC Last Updated08/28/2025 21:59:522025-10-17T03:22:44Z
2025-10-17MC MessagesUpdated August 28, 2025: This request flow applies exclusively to agents built by Microsoft and does not extend to other agents available in the store.
Introduction
We're introducing a new request and approval experience in the Microsoft 365 admin center for Microsoft agents. This update enables users to request access to agents-even those currently unavailable due to your organization's configuration-directly from the Agent Store.
You can manage these requests centrally from the Copilot > Agents & connectors page in the Microsoft 365 admin center, streamlining access control and improving visibility into user interest.
This message is associated with Microsoft 365 Roadmap ID 494809.
When this will happen
Rollout will begin late September2025 (previously mid-August) and complete in mid-October 2025 (previously early September).
Updated October 16, 2025: We have updated the rollout timeline below. Thank you for your patience.
Introduction
We're introducing a new request and approval experience in the Microsoft 365 admin center for Microsoft agents. This update enables users to request access to agents-even those currently unavailable due to your organization's configuration-directly from the Agent Store.
You can manage these requests centrally from the Copilot > Agents & connectors page in the Microsoft 365 admin center, streamlining access control and improving visibility into user interest.
Note: This request flow applies exclusively to agents built by Microsoft and does not extend to other agents available in the store.
This message is associated with Microsoft 365 Roadmap ID 494809.
When this will happen
Rollout will begin late October 2025 (previously late September) and complete in mid-November 2025 (previously mid-October).
2025-10-17MC End Time11/24/2025 08:00:002026-01-19T08:00:00Z
2025-10-17MC SummaryMicrosoft is introducing a new request and approval experience for Microsoft-built agents in the Microsoft 365 admin center, allowing centralized management of access requests from late September to mid-October 2025. Admins can approve or reject requests per user, with no setup required.Microsoft 365 is introducing a new request and approval experience for Microsoft-built agents in the admin center, allowing centralized management of access requests via the Copilot > Agents & connectors page. Rollout starts late October 2025 and completes mid-November 2025, with no setup required.
2025-08-29MC MessagesUpdated August 21, 2025: We have updated the timeline. Thank you for your patience.
Introduction
We're introducing a new request and approval experience in the Microsoft 365 admin center for Microsoft agents. This update enables users to request access to agents-even those currently unavailable due to your organization's configuration-directly from the Agent Store.
You can manage these requests centrally from the Copilot > Agents & connectors page in the Microsoft 365 admin center, streamlining access control and improving visibility into user interest.
This message is associated with Microsoft 365 Roadmap ID 494809.
When this will happen
Rollout will begin late September2025 (previously mid-August) and complete in mid-October 2025 (previously early September).
Updated August 28, 2025: This request flow applies exclusively to agents built by Microsoft and does not extend to other agents available in the store.
Introduction
We're introducing a new request and approval experience in the Microsoft 365 admin center for Microsoft agents. This update enables users to request access to agents-even those currently unavailable due to your organization's configuration-directly from the Agent Store.
You can manage these requests centrally from the Copilot > Agents & connectors page in the Microsoft 365 admin center, streamlining access control and improving visibility into user interest.
This message is associated with Microsoft 365 Roadmap ID 494809.
When this will happen
Rollout will begin late September2025 (previously mid-August) and complete in mid-October 2025 (previously early September).
2025-08-29MC Last Updated08/21/2025 23:16:152025-08-28T21:59:52Z
2025-08-29MC SummaryMicrosoft 365 admin center will introduce a new request and approval experience for agents, allowing users to request access directly from the Agent Store. Admins can centrally manage and control requests via the Copilot > Agents & connectors page. Rollout starts late September 2025 and completes mid-October 2025. No setup needed.Microsoft is introducing a new request and approval experience for Microsoft-built agents in the Microsoft 365 admin center, allowing centralized management of access requests from late September to mid-October 2025. Admins can approve or reject requests per user, with no setup required.
2025-08-22MC MessageTagNamesNew featureUpdated message, New feature
2025-08-22MC SummaryMicrosoft 365 admin center introduces a new request and approval system for agent access, allowing users to request agents directly from the Agent Store. Admins can centrally manage and control approvals via the Copilot > Agents & connectors page. Rollout starts mid-August through early September, with no setup needed.Microsoft 365 admin center will introduce a new request and approval experience for agents, allowing users to request access directly from the Agent Store. Admins can centrally manage and control requests via the Copilot > Agents & connectors page. Rollout starts late September 2025 and completes mid-October 2025. No setup needed.
2025-08-22MC Last Updated08/14/2025 01:12:132025-08-21T23:16:15Z
2025-08-22MC MessagesIntroduction
We're introducing a new request and approval experience in the Microsoft 365 admin center for Microsoft agents. This update enables users to request access to agents-even those currently unavailable due to your organization's configuration-directly from the Agent Store.
You can manage these requests centrally from the Copilot > Agents & connectors page in the Microsoft 365 admin center, streamlining access control and improving visibility into user interest.
This message is associated with Microsoft 365 Roadmap ID 494809.
When this will happen
Rollout will begin mid-August and complete in early September.
Updated August 21, 2025: We have updated the timeline. Thank you for your patience.
Introduction
We're introducing a new request and approval experience in the Microsoft 365 admin center for Microsoft agents. This update enables users to request access to agents-even those currently unavailable due to your organization's configuration-directly from the Agent Store.
You can manage these requests centrally from the Copilot > Agents & connectors page in the Microsoft 365 admin center, streamlining access control and improving visibility into user interest.
This message is associated with Microsoft 365 Roadmap ID 494809.
When this will happen
Rollout will begin late September2025 (previously mid-August) and complete in mid-October 2025 (previously early September).
2025-08-22MC TitleNew request and approval experience for Microsoft agents in the Microsoft 365 admin center(Updated) New request and approval experience for Microsoft agents in the Microsoft 365 admin center
2025-08-22MC End Time10/01/2025 09:00:002025-11-24T08:00:00Z

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