check before: 2025-08-04
Product:
Copilot, Power Platform
Platform:
Online, World tenant
Status:
Change type:
Links:
Details:
Beginning August 4, 2025, agent sessions that have been inactive for 15 minutes will automatically be closed. Previously, these sessions were closed after 36 minutes of inactivity.
Change Category:
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Scope:
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Release Phase:
Created:
2025-08-13
updated:
2025-08-13
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Increased session timeouts
Users may experience unexpected session terminations leading to potential loss of unsaved work or interrupted workflows.
- roles: Customer Support Agents, Sales Representatives
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/08/04/microsoft-copilot-studio-new-inactivity-timeout/
Need for rule updates
Custom agents with inactivity rules may not function as intended, causing delays in automated processes and impacting user efficiency.
- roles: IT Administrators, Business Analysts
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/08/04/microsoft-copilot-studio-new-inactivity-timeout/
Configutation Options**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 weeks ago ago
